Ask the Car People.SM


Lexus LS Dealers and Service Issues

113 messages,  Last post on Oct 20, 2012 at 8:25 AM

You are in the Lexus LS 460/460L Forum.

What is this discussion about? Lexus LS 400, Lexus LS 430, Lexus LS 460

Messages Page 12 of 12

#107 of 113 Update by mobe2

Jul 23, 2012 (11:18 pm)

Replying to: smithg (Jul 18, 2012 4:20 pm)
I went to pick up my Lexus after the body work I described in my previous post, and after I requested, the shop gave me a parts worksheet. I checked all the part numbers on the internet, and they all matched, except for the sealer, which I couldn't find the part number for, and also a couple of parts were just a few cents off on their list price. This eases my mind somewhat about these being new parts: anyone see a problem with this?
 
The bigger problem is that there are gaps of different sizes between the front door and fender, and between the different doors (gap sizes are different between the front door and fender and between the front and back doors on the driver's side, for instance). Also, the lower part of the driver's side front door sticks out just a little from the side of the car. The shop said "all cars have these gap inconsistencies" and "the door sticks out a little because the backing tape we use is unfortunately a little thicker than what the factory uses". They said they could not get the tape the manufacturer uses, that it's a trade secret (of the manufacturer) and that it's put on by a machine in the factory, so they can use a thinner tape in the factory.
 
I had the shop try to push in the door more, so that it will be a tighter fit, and so that when the door is pushed in manually, it won't have a hollow feel (the shop said no water will leak because it's the door jamb that actually seals the door, and it has no problems. The outer unsealed part of the door always has water coming in, but you never see it, and it's not a problem, according to the shop.)
 
Does this all sound legit? I'd appreciate greatly anyone's input on this matter, especially during the next day or two, while they try to push in this door.

#108 of 113 Re: Update [mobe2] by mobe2

Jul 25, 2012 (10:05 am)

Replying to: mobe2 (Jul 23, 2012 11:18 pm)
Message #107 refers to messages #101 and #106. Hope someone has an answer for me. In any event, I again thank smithg for his advice.

#109 of 113 Re: Update [mobe2] by smithg

Jul 26, 2012 (7:06 am)

Replying to: mobe2 (Jul 23, 2012 11:18 pm)
Just saw this. The 'fit' does not sound good. Could you post a pic of what you see? All cars do not have these inconsistencies.

#110 of 113 Re: LS430 Brake Noise [bda1] by casino2

Jul 26, 2012 (10:05 am)

Replying to: bda1 (Sep 30, 2001 1:01 pm)
Did you use O.E. brake pads when servicing your brakes? Using an other brand of brand pad will squeak.

#111 of 113 Re: Update [smithg] by mobe2

Jul 26, 2012 (11:27 pm)

Replying to: smithg (Jul 26, 2012 7:06 am)
Thanks for replying again, smithg. I got the Lexus back yesterday, and the lower part of the driver's side front door was pushed in somewhat. It still sticks out, but less. I took the car back at this point.
 
I'm not completely sure that the door is a new one, although the part numbers I was given matched when I Googled them. The shop told me that the door came without paint, so I cannot physically see whether the door is new or not. When I had asked for the invoice their parts department received from the Lexus dealer in another city, they couldn't produce one. All they could produce was the invoice from their parts department to the body shop, which had the part numbers I mentioned.
 
Unfortunately, I don't have a smartphone (or any kind of cellphone) and don't know how to post a picture to the Internet.

#112 of 113 Re: LS430 Brake Noise [bda1] by casino2

Oct 17, 2012 (8:27 pm)

Replying to: bda1 (Sep 30, 2001 1:01 pm)
Always use O.E. brake pads when replacing brakes. Using other brand will cause queaks. Price difference can be that much. The queaking is the difference between O.E. and aftermarket brand.

#113 of 113 Re: LS430 Brake Noise [casino2] by wwest

Oct 20, 2012 (8:25 am)

Replying to: casino2 (Oct 17, 2012 8:27 pm)
No, brake pad squeaking is generally caused by the lack of chamfering of the leading and trailing edges of the brake pads and/or the lack of use of anti-squeak backing material/compound during installation.

Messages Page 12 of 12

To POST a message, please Sign In.

Advertisement

Browse by Category

Browse by Vehicle
   View All Vehicles

Browse by Board
Browse by Topic
View All Topics

Edmunds Community

Advertisement