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Toyota Sequoia Maintenance and Repair

2169 messages,  Last post on Mar 31, 2013 at 3:02 PM

You are in the Toyota Sequoia Forum.

What is this discussion about? Toyota Sequoia, SUV

    
 
Go to NHTSA to file a safety complaint.
 
Or call Monday-Friday (8 am to 8 pm ET) (888) 327-4236 TTY: (800)424-9153

Messages Page 216 of 218

#2142 of 2169 Re:FRame ROT [mcfly3] by somrtym

Feb 15, 2012 (4:55 am)

Replying to: mcfly3 (Jan 27, 2012 8:44 am)
I just had my 2001 frame replaced by Toyota without any cost to me. They told me if there were any additional parts that needed to be replaced while they did the frame we would have to pay for that, but not the labor since they were already doing the frame. I had it done at Premier Toyota of Newport (Rhode Island). The service manager, Ray, said that he would do whatever he could do to help other Sequoia owners as long as the regular maintenance on the Sequoia had been done at a Toyota dealer (which is shown in their nationwide data base). Another 2002 Sequoia's frame was being done when I picked mine up. Hope this helps!

#2143 of 2169 Re:FRame ROT [cabin04] by somrtym

Feb 15, 2012 (4:55 am)

Replying to: cabin04 (Jan 27, 2012 3:43 pm)
I just had my 2001 frame replaced by Toyota without any cost to me. They told me if there were any additional parts that needed to be replaced while they did the frame we would have to pay for that, but not the labor since they were already doing the frame. I had it done at Premier Toyota of Newport (Rhode Island). The service manager, Ray, said that he would do whatever he could do to help other Sequoia owners as long as the regular maintenance on the Sequoia had been done at a Toyota dealer (which is shown in their nationwide data base). Another 2002 Sequoia's frame was being done when I picked mine up. Hope this helps!

#2144 of 2169 Re:FRame ROT [somrtym] by drifter1999

Feb 15, 2012 (9:29 am)

Replying to: somrtym (Feb 15, 2012 4:55 am)
Hi somrtym, you had posted back in December 7 that Toyota did or was going to replace your frame. I assumed by your new post that the frame was finished recently. Someone else had asked what process your put in place to have them so easily agreed to replaced the frame. I just got noticed last week that Toyota had responded to the Consumer Office referred to by the Attorney General in my area. Toyota response was just sending them the same letter of claim denial they sent me. A copy of it.
I will try to contact Toyota again to see if they have a change of heart. It seems that there is no recourse unless individuals are willing to take it a step further. The NTHSA and the AG are of no help although they know the problem exist and is real. Please let us know how you got to convince them to do the right thing.

#2145 of 2169 Re:FRame ROT [somrtym] by slcnoble

Feb 16, 2012 (11:05 am)

Replying to: somrtym (Feb 15, 2012 4:55 am)
Hi...I also just took my 2001 Sequoia in for an oil change and they advised that is was unsafe to drive. They had a Toyota FTS come out and do a report, I filed a claim with Toyota and with teh NHTSA. However, the Toyota Customer experience representative said they could offer me nothing in return. I purchased the vehicle in Kansas City but the vehicle came from PA. Can you please tell me the steps you took to getting your frame replaced? I'm willing to do most anything as the vehicle only has 97,000 miles on it and is in amazing condition except for as the service manager said it " the frame has cancer".
Thanks for your advice, I appreciate it.

#2146 of 2169 Re:FRame ROT [slcnoble] by drifter1999

Feb 16, 2012 (11:53 am)

Replying to: slcnoble (Feb 16, 2012 11:05 am)
Sorry you are having the same problem most of us are having. Toyota will deny any claims unless the Government gets involve which is about time.
File a complaint with the NHTSA at this site: http://www.nhtsa.gov/
 
Also, file a complaint with your Attorney General.
 
If you read past posts there is more info there.
 
Good luck.

#2147 of 2169 Re:FRame ROT [somrtym] by mikem_68

Apr 05, 2012 (4:55 pm)

Replying to: somrtym (Feb 15, 2012 4:55 am)
How did you get it replaced at no cost?
 
I just took my 2001 in for an Oil Change and rear door handle and the dealer told me about a 4 inch hole in the frame due to rust and that it is unsafe to drive. Contacted Toyota and got the "There are no recalls to address this issue..." My dealer contacted Toyota directly to open a case with them. I have taken my vehicle to the same dealer for service ever since purchasing it used. It now has 255k+ miles and runs great. No major problems until today.
I have filed a complaint with NHTSA already and hope others do as well. Hopefully Toyota will issue a recall at some point. After all, my understanding is that the Tundra is based off the same frame and there is a recall for the Tundra frame issue.

#2148 of 2169 Re:FRame ROT [mikem_68] by drifter1999

Apr 05, 2012 (5:31 pm)

Replying to: mikem_68 (Apr 05, 2012 4:55 pm)
I asked the same question. somrtym either is just pulling our legs or just don't want to help. Maybe Toyota swear her to secrecy. File the complaint to the NHTSA and try to alert as many people you see with Sequoias. Get a lawyer!

#2149 of 2169 2003 Toyota Sequoia Factory Alarm System Going off For No Reason by telejnkie

May 01, 2012 (7:36 pm)

So I've seen a lot of others with this same problem but I too need some advice. When my alarm goes off (for no reason), I've checked and do have a dome light on inside the car, but no door adjar light on the dash. I tried removing the drivers side door switch and thought that fixed it. It didn't go off for 2 days, then went off 4 times in a row. I'm now thinking it's the rear door, because sometimes the dome light doesn't come on when opening the rear door and also get no door adjar light at least with no key turned on. When I turn the key on then I do get the door adjar from the tailgate (hmmm voltage issue)? I was hoping its only a rear tailgate door jamb switch, but I can't find one. How does the rear door adjar work on these without a visible door jamb switch? Where is the thing? Thanks

#2151 of 2169 Exhaust by ryanations

May 03, 2012 (2:39 pm)

I have a 02 Sequoia Limited with 150k miles. I wanted to know if anyone has attempted to remove the catalytic on the exhaust permanently? I live in a rural area and they don't require emissions so Im not worried about that part. I wanted to know if there was a way to trick the O2 sensors on it since there is one before the cat and one after on each side. I also wanted to do this to improve the MPG on it since I only get 14mpg and can't seem to get any more even when Im on the Freeway. Also I wanted to know if anyone has actually installed a aftermarket intake and what type of difference did you see in it. Thanks

Messages Page 216 of 218

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