Last post on Nov 28, 2013 at 8:23 AM
You are in the Toyota Sequoia
What is this discussion about?
Toyota Sequoia, SUV
Go to NHTSA to file a safety complaint.
Or call Monday-Friday (8 am to 8 pm ET) (888) 327-4236 TTY: (800)424-9153
#2098 of 2179 Display Delay
Dec 01, 2011 (3:37 pm)
Our 2011 Sequoia started acting up recently as the weather started getting colder (October 2011). When starting the vehicle up the display remains dark. About 15 to 20 minutes later the display will magically turn on, and from that point will operate normally. We've noticed that the delay duration seems to be getting longer. I've taken the vehicle to Toyota and showed the admissions person the problem, only to have Toyota come back and say they didn't find a problem; no loose wires, no issues with operation. Subsequent searches on the Internet found someone in 2008 with the same problem, but appeared not to get any help. At this point I believe Toyota knows there's a problem, but is ignoring it because the vehicle is still under warranty. Any suggestions?
#2099 of 2179 Re: Frame Rot - calling all Sequoia owners!
Dec 02, 2011 (3:32 pm)
I work at a dealership and we have replaced a few Sequoia frames so far. Another new Sequoia frame just came in the other day. They are only covering the frame, no additional parts. From what Ive heard is they were doing it case by case. We had a used one that I think they denied.
#2100 of 2179 Re: Frame Rot - calling all Sequoia owners! [riviera_rob]
Dec 02, 2011 (4:35 pm)
What is the status on your Sequoia Frame Rot problem?
Any updates would be appreciated.
#2101 of 2179 Re: Display Delay [jbops]
Dec 03, 2011 (7:22 am)
You might look for mouse damaged wiring in the engine bay - seriously. My Seq has been outside a bit and I have since noticed a mouse nest inside and chewed wires near black fuse block - in just a week, as weather got colder! So have taken to putting TomCat blocks of mouse poison inside the engine bay - I tape the green 2" x1" poision blocks on each side struts with strips of duct tape. Seems to be working. good luck.
#2102 of 2179 Re: Frame Rot - calling all Sequoia owners! [toyotatech1]
Dec 03, 2011 (7:27 am)
Toyotatech1 - can you share what the criteria is that Toyota is using to determine what Seq's are candidates for the replacement? Age? Miles? Corp. tell me it was "likely road salt here in new England, and No Complaints to Date" (out and out lie) then i heard some replacements were done here, some with legal pressure, maybe not all. tks
#2103 of 2179 NHTSA Complaints for Seq Frame Rot: just 40
Dec 03, 2011 (8:12 am)
Sadly, the total number of complains on the NHTSA complain file I just pulled shows only 40 Frame Rot complaints. By year, 2001 had most (21), 1 for 02, 9 for 03, 1 for 05 and 06, 3ea for 07 and 08 - none for 09 and 10. The site to see this is: https://www-odi.nhtsa.dot.gov/ivoq/ (did not research Tundra but suspect more there).
Takes just 10 min, suggest all Seq forum visitors with frame rot fill out a complaint. Chose BODY from the complaint drop down menu - there is NO selection for Frame, but the 40 items in the INCIDENTS selection you can search on are categorized under "Structure: Frame and Members". Bbe sure to put that in your complaint clearly.
#2104 of 2179 Re: Toyota replaced my rusty frame free of charge [somrtym]
Dec 06, 2011 (9:05 pm)
2003 toyota sequoia same problem. I call them get the run around. went in to the dealer they could not put my truck on the lift they say my frame is not good it cannot take the weight and told me it is not safe to drive. we need to get law and the tv in this matter keep us up to date thank you
#2105 of 2179 Re: Toyota replaced my rusty frame free of charge [southruimveldt]
Dec 07, 2011 (5:39 am)
Besides filing formal complaints with Toyota and the NHTSA, also file a Consumer Complaint with your state's Office of the Attorney General. One very unhappy Sequoia owner suggested that we picket Toyota dealerships. Right now during Toyota's Year-End Toyotathon, would be a great time to picket.
I've been dealing with Toyota for the past 4 months about the RUST HOLES in my 2002 Sequoia, with a lot of run around and no resolution. I am absolutely discussed with Toyota, but will not stop the fight, until Toyota does the right thing. Please email me at cabin04comcast.net to discuss our strategy. I look forward to hearing from Sequoia owners. Thank You.
#2106 of 2179 Re: Toyota replaced my rusty frame free of charge [cabin04]
Dec 07, 2011 (6:00 am)
My husband called the local dealer in Rhode Island and they were no help. He called Corporate too. He was very nice and rational (not threatening) and explained that we are a "Toyota family" having owned 2 Celicas, a 4-Runner in the past and now have a Sequoia and a Prius. He explained how our neighbor has a 2001 Tacoma that was recalled with the same problem as ours. The person he spoke to at Customer Service on that Saturday was NOT helpful (they did offer $1000 towards a new Toyota), but they called back later that day while we were out car shopping and told us that they would do something more for us. On Monday the local dealer called us and said that Corp decided to replace the rusty frame for us at no charge.