Last post on Nov 28, 2013 at 8:23 AM
You are in the Toyota Sequoia
What is this discussion about?
Toyota Sequoia, SUV
Go to NHTSA to file a safety complaint.
Or call Monday-Friday (8 am to 8 pm ET) (888) 327-4236 TTY: (800)424-9153
#2075 of 2179 Re:FRame ROT
Nov 17, 2011 (8:20 pm)
Hi, I own a 2001 Sequoia that I purchased in Milford, Massachusetts in December 2001. I have approx 158K miles on it...ITs still in great shape, but alas, I also have the frame rot problem....Luckily, no holes as of yet. I plan on filing complaint with Toyota and NHTSA. I had found another forum where a guy in Boston area got his frame replaced. He had a lawyer contact Toyota. I used to have great respect for Toyota but they have lost it. I will never buy another Toyota. I told them that in a recent survey I received. I figured I would be contacted, but it never happened.
#2076 of 2179 Re:FRame ROT [mstacy1]
Nov 18, 2011 (8:24 am)
Thank you for your reply. It is greatly appreciated.
I also purchased my 2002 Sequoia in December 2001 in Dover, NH. Mine has only 110K miles and the body and interior are still in spotless condition, but the frame has massive rust, plus rust holes. It's almost like the frame was not treated properly and/or missed the treatment entirely. I recently learned from Toyota corporate in California that they can't do anything for me. I also recently learned from the NHTSA that they only have 12 Sequoia "Frame Rot" complaints in their database. Therefore, we need to gather more Sequoia owners that have this "Frame Rot" problem.
The way I discovered the holes in my frame, was by just peeling off layers of rust revealing the rust holes. It appears the rust starts at the welded seams and spreads from there. My rust holes are longgated holes where the seam and weld are or were at onetime.
You'll also notice a design flaw on Sequoia's, at least on 2001/02's. There is a 1 1/4" by 3/4" opening on the side of the frame near the rear wheels. This designed opening allows water, snow, road salt, mud, sand, you name it into the closed frame, with no way to escape. Therefore, causing the frame to literally rot from the inside out.
I welcome and appreciate replies and feedback. We need to get Toyota to make it right with Sequoia owners experiencing this serious "Frame Rot" problem.
I look forward to hearing from you. Thank You.
#2077 of 2179 Re:FRame ROT [mstacy1]
Nov 18, 2011 (9:21 am)
Can you provide me the name of the forum where the guy from Boston got his frame replaced, by having his lawyer contact Toyota?
#2079 of 2179 Re: Frame Rot - calling all Sequoia owners! [carlover55]
Nov 21, 2011 (7:15 am)
Toyota is replacing my severely rotting 01 Sequoia frame at no cost to me. How can they replace the Tundra and not the Sequoia? That's my argument.
#2080 of 2179 Toyota replaced my rusty frame free of charge
Nov 21, 2011 (7:35 am)
2001 Sequoia. Took it in for regular maintenance check before a road trip. Rust was so bad Toyota service dept said it was unsafe to drive my family in. After 2 days of depression and car shopping, Toyota Corporate called us and offered to replace the frame at no cost to me. A little inconvenienced to rent a car to travel for Thanksgiving while the work is done, but VERY Thankful to Toyota!
#2081 of 2179 I got a big NO from Toyota - same 2001 Seq prob
Nov 21, 2011 (8:49 am)
I need to escalate this back to Toyota - they told me just last week ONLY Tundra's are being replaced, and the Tundra Frame is significantly different that my 01 Seq, and from different mfgr. I told them they need to read Edmunds, and they just reached in my pocket and made my car un-saleable and unsafe. No response, other than the canned "I know how you must feel....". Afraid they don't. Can anyone let me know who at Toyota to contact or what Program this can fall under. All I have is an open ticket and Im pretty unwilling to refresh our 2 Toyotas if this is how they treat their customers...... again. Tks - Tom, Boston
#2082 of 2179 Re:FRame ROT [cabin04]
Nov 21, 2011 (9:05 am)
Couldnt agree more - its disappointing that the staffers now handling the "Customer Care" lines are feeding out this bad info about "No One else is complaining"! Are they serious? Maybe trying to flush out the scammers? Perhaps thats what their lawyers are telling them. Im on board for joining the movement to get this remedied - or we'll never be able to use these vehicles again, or sell/give away.
Any Google group or facebook page yet?
Tom - Boston
#2083 of 2179 Re: Frame Rot - calling all Sequoia owners! [somrtym]
Nov 21, 2011 (9:07 am)
What did you do to get Toyota to replace your Sequoia frame?
Yes, I had the same agrument with Toyota and how they could replace the Tundra frame and not the effected Sequoia frames. They claimed that Sequoia's are not built on the same frame and blame the road salt of New England. Where are you located?
Toyota Corporate in CA recently rejected my frame rot claim and said they could not do anything for me.
I look forward to hearing from you. Thank You.
#2084 of 2179 Re: Frame Rot - calling all Sequoia owners! [shoofly]
Nov 21, 2011 (9:08 am)
Im all in - same problems, same stonewalling by Toyota just last week incl... Complete DENIAL!