Last post on Nov 28, 2013 at 8:23 AM
You are in the Toyota Sequoia
What is this discussion about?
Toyota Sequoia, SUV
Go to NHTSA to file a safety complaint.
Or call Monday-Friday (8 am to 8 pm ET) (888) 327-4236 TTY: (800)424-9153
#1520 of 2179 Blinking AC Light and AC not cold
Jun 16, 2006 (5:30 pm)
This is my very first (non work) forum. I had to relate this very mysterious story. I too had a problem with my 2001 Sequoia AC. The engine rumbled, the AC light blinked and the AC was not cold. It just stopped working. I went to Reliance Auto Care in Nashua, NH. They found ***this is the mystery*** that the unit was "severely overcharged". Instead of 2.2-2.4 lbs it contained 3.1 lbs! The mystery is "how did it get that way!?" And how long was it that way???
I just have to tell you, check the amount of freon. Just in case Toyota made a huge mistake.
The Tech that did the work said that everything was still intact and said it was a testimonial to Toyota Quality, that it shut itself off.
Jun 20, 2006 (7:30 am)
I leave in a small rural state in the south. We bought a Sequoia from another dealer than our local dealer. We tried to purchase the SUV form them, on three different occasions, but the either did not have one or colors, models etc… We purchased the extended warranty, Thank GOD!, because we have had the $1,500 Brake problem & $1,000 brake booster, that I had to fight tooth and nail to get fixed even with a 2k extended Toyota warranty. I have been harassed from day one from the service person, because we did not buy the truck from them. I told them that we tried, but the day we bought ours, they did not even have one on the lot. Well long story short, it has been a fight to get anything done. We used to get the truck serviced there, but my father-in-law put tape on the filter to see if they were actually doing the work and believe it or on they were not. I told the service person and he said he would bet his paycheck, that his people did the work. Since I cannot prove it, and it is my word / his word kind of situation. I just told him not to expect to get business from us except for warranty work. Well, about 2 months or so, we had it serviced and they did work on the manifold “because of ticking”. They made it worse, my wife told them. She took it in; I do not go so there are less words exchanged and less confrontational. She called me on her cell and I explained the problem to the mechanic. They wanted to do all this, non-warranty work that amounted to $400. They even wanted to change the air filter that was just checked out the week before during our routine service. We refused the addition work and I got on the net to try to find any known problems like I did on the brakes. I found piston slap and cracked manifolds. I called and asked had the looked at those items. They replaced the manifold that they replace the time before and said that they would no longer service our Toyota. The service manager was mad because we did not do the $400 of additional work and more over he was insulted that I got on the net and looked for problems. He said that we did not trust them and to take our truck where we bought it for future work. They did not want our truck back on their property. The nearest three dealers are over 60 miles away, where this dealer is just 10 miles and 15 minutes away. I am surprisingly glad, because we are nice people and I was tired of being badgered by the service person for every warranty item from day one. This is not the only dealership they have. My family has bought three cars over the last 4 years. My wife called the owner and he said he was not going to get into it and the conversation was terminated, in a real cold and a matter of fact tone of voice I called Toyota to complain about the dealership. They said they cannot do anything and will not allow me to take to their outside service rep. I just wondered, can any one help me better report the dealer to Toyota. I have spent to much to be treated like this.
#1523 of 2179 Re: [tidester]
Jun 21, 2006 (6:54 am)
Thanks for the suggestions. Sorry about the type-o's on the last post, I was at work. In addition, I cannot tell this story without my blood pressure hitting nuclear proportions. I will try to get back with any information. So if anyone else has a similar problem, the may know what recourse they have if any. Of course, I am probably just shafted. Funny, my wife and I love the truck. Was considering looking to get a FJ Cruiser, but stopped for now.
#1524 of 2179 Re: [slider8]
Jun 21, 2006 (9:31 am)
This story suprised me. I had trouble w/a Toyota dealer once (which happened to be the one I bought the car from, although that shouldn't make any difference to the service you receive in the service dept as they make lots of $$$ off you in the svc dept). I wrote a letter to Toyota (this was before the internet was widely used). Toyota never responded directly to me, but the dealership contacted me and corrected all wrongs. I live in the Wash DC area and they are all about customer service and getting all 'excellents' on their surveys. You might try contacting Toyota direct again. Sometimes it all depends on the person you reach... Good Luck.
#1525 of 2179 Re: VSC & Trac Control Lights on [loom1967]
Jun 21, 2006 (7:52 pm)
My VSC & Trac Control Lights came on and stay on but no problem with the brakes. 2001 Limited. Is there a great danger in the brakes locking up unexpectedly ? What is the likely culprit ? Computer ? I want to keep this vehicle even if gas prices hit $5/gallon so I'm curious to know what it's gonna cost me to get this fixed and if it's a simple fix or not. Thanks.
First time poster here.
Jun 22, 2006 (1:46 pm)
the first check is brake fluid level, if its low these things happen.....
#1527 of 2179 Re: brakes [petro33]
Jun 22, 2006 (2:01 pm)
"the first check is brake fluid level, if its low these things happen..... "
So, is this a standard thing ? I realize brake fluid that is low on other vehicles will cause spongy brakes or sometimes little to no peddle are you saying on the Sequoia the fluid can cause the Trac Lights to eluminate ? Thanks.
#1528 of 2179 Re: VSC [loom1967]
Jun 22, 2006 (2:06 pm)
I didn't realize how serious of a problem this could be; Toyota better address this soon. I cannot believe they are allowing this to go without addressing it for this length of time. I just hope no one has to lose their lives due to negligence on Toyota's part. This one could get very expensive for Toyota; one way or another.
#1529 of 2179 Re: brakes [petro33]
Jun 22, 2006 (3:47 pm)
Have you found a cure for the somewhat spongy Sequoia brakes? I have had the factory updates on my 2002 Lmt 2WD.
Still spongy and you really can't lock them up if needed.
Dealer say's it normal.
THX ... slvrfx