Last post on Oct 02, 2012 at 9:48 AM
You are in the Land Rover
What is this discussion about?
Land Rover Freelander, SUV
#909 of 1535 Worst Car I Have Ever Owned
Mar 07, 2006 (7:02 am)
Bought my Freelander new in 2002. From the beginning had electrical problems that had windows frozen and the radio not working. The back window would go down on its own for no apparent reason. Wheel components visible from the hubs rusted and look hideous as did the rivets in all four wheel wells. Brakes had to be replaced THREE times in four years. The back folding single seat got stuck in the folded position twice and the dealer was in no hurry to schedule a repair, leaving us without the use of the back seat for over a week. The service dept at the dealer in Solon OH act like they are doing you a favor by looking at any problem outside of something you have to pay for, and the service manager is rude. The agreement when buying the car was the use of a car and delivery of one when service or repair was needed seemed null and void when actually requested. You would think I was using the service managers private vehicle! Trying to get the dealer to honor and repair for recalls OR warranty issues was impossible. Sent the car in for an oil change and recall and the car was returned without the recall being done and I only found out after several frustrating inquiries. After four years of vigilant service on my part the car motor went south. Got tired of putting up with the arrogance of the land over service personnel so I sent the car to an independent mechanic. Was told that the motor was failing and after two additional opinions was advised to get rid of the vehicle. I called Land Rover service to inquire as to why on earth a four year old car would need a new motor, and you know what the ever fabulous polite and professional service manager had the nerve to say to me? "Have you been changing your own oil?" Really, he actually asked me that. I have put more money into this car than I would like to admit, had a Mitsubishi for 13 years and did not put that much money into it. Between the poor craftmanship and the wash my hands of you attitude of the service dept, I would advise anyone against buying a LR product. NEVER AGAIN. Got rid of it and if you are looking at Freelanders..........BE AFRAID, BE VERY AFRAID!
#910 of 1535 LR Freelander 2005 Trans Fails
Mar 08, 2006 (4:58 am)
I am pursuing a buy-back of my 2005 LR says NO so far. They want to be difficult. I hired lawyers now. I have had 51 days out of service in 10 mos.. After a new transmission was installed reverse is rough. They tested it. Missed a detail in testing. The dealer in Solon polite and says LR corporate won't authorize parts. Not much more to say. After over 30 days in the shop, I called an hour later for a new appointment.
#911 of 1535 Re: Any 2005 Issues? [krawlerson]
Mar 08, 2006 (5:03 am)
My 2005 has been in the shop 51 days in 10 months. Pursuing buy back. LR says NO. Replaced trans.. Digusted.
#912 of 1535 Class Action Lawsuit Proposed
Mar 08, 2006 (5:05 am)
Is there enough interest out there to attempt a class action lawsuit? I am interested. My 2005 is a disaster. Enough is enough. LR is refusing a buy-back so far.
#913 of 1535 Re: Look at all the same complaints: the 2002 is a lemon [surferannie]
Mar 08, 2006 (5:13 am)
Most lemon laws stop at 18,000 miles. You are in a pickle.
#914 of 1535 Seat Back Can Go Up
Mar 08, 2006 (5:16 am)
You can get the back seat up if you put pressure on the rear section and then lift up. Latching is tight.
#915 of 1535 Re: Seat Back Can Go Up [lakewood]
Mar 08, 2006 (6:16 am)
Actually this happenned twice and it was impossible to get the seat to release. The dealer couldn't get it to release without an actual repair. Of course this took an act of God. But maybe we should try something similar with the motor problems? This one wasn't tight, it was broken. Believe me, we tried everything possible to avoid having to deal with the service jerk. This level of vehicle should not have the myriad of problems it has. Land Rover needs to admit they have a lemon here. Like a damn YUGO for goodness sake.
#916 of 1535 Re: Worst Car I Have Ever Owned [busta5]
Mar 08, 2006 (7:29 am)
Solon is an EXCELLENT DEALER. Give them a chance to help you. They are only as good as the factory they represent.
#917 of 1535 Re: Seat Back Can Go Up [busta5]
Mar 08, 2006 (7:33 am)
They have a new service manager....new people and new people to give a change to help. I am in the process of getting legal help against the corpoation, not the dealer. They can only do what the factory authorizes. Seek legal help against the corporation and help the dealer help you. I agree, they should be a way better car. I fear what nmay happen when I get to your milage. I may double my oil change frequency as a stop gap measure.
#918 of 1535 Re: Worst Car I Have Ever Owned [lakewood]
Mar 08, 2006 (11:58 am)
The Dealer Sales Dept. is excellent, the service dept. is terrrible and the manager is rude. I have four years experience with it. Given them many chances and walked away disappointed each time. Got rid of the Freelander and am glad to see the back of it. Now, I have already stopped two people from buying LR products and will continue to try to save anyone from the same hassles I have. I would not rate Solon as an Excellent dealer, I would say they are an OK DEALER WITH A LOUSY SERVICE MANAGER.