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Land Rover Freelander

1535 messages,  Last post on Oct 02, 2012 at 9:48 AM

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What is this discussion about? Land Rover Freelander, SUV

Messages Page 92 of 154

#905 of 1535 Seeking some advice by rvrms

Feb 27, 2006 (8:25 pm)

I have a 2002 Freelander. I bought the car at the Wilmington (DE) Land Rover and was more than pleased at the service and courtesy always displayed. The car has had only minor problems and those were handled efficiently and immediately by Wilmington LR (I cannot say enough positive about the dealer there!)...
 
I recently moved to Cape Cod MA and had a very sour experience with the dealer there. The service manager was totally arrogant (and i am not a "finicky" customer) in my opinion and acted like he was doing a favor for me to put me down for an oil change appt. Moreover, they charged me to put on the front license plate bracket (which should have been on the car to begin with, but never insisted as did not need in DE--I brought it with me--MA requires front and rear plates).....I cancelled the oil change appt. and have not been able to find a local garage to do it.
 
I am experiencing now some quirks in electrical system--the wipers will sometimes not come on right away--the alarm system will blink sometimes when open the car with remote entry....and I am worried about all the complaints I read on this board.
 
I have been looking to replace the car as warranty is near its end (I have about another 6,000 miles left).. Choices--TOyota (Highlander)...looked at Honda CRV and it definitely is much smaller than the Freelander for passengers and driver and handles a lot differently (I do not care for it).... The Honda Pilot is too large..and I do not wanna go American...Wondering if I should look into extended warranty for the Freelander--does anyone know what it costs and what it covers exactly?
 
Also, I heard that the "new Freelander" is to be called the LR2...and inside news as to quality, what is changed, etc? I was satisfied with my Freelander as long as everything is under warranty...but am fearful of what it will cost when that has expired..
 
Sorry to be so long-winded...Hope to hear some thoughts..
 
Thanks....rvrms
 
The car

#906 of 1535 by zoolander

Feb 28, 2006 (2:03 pm)

My 2002 Freelander has changed my life. The best part about owning my Freelander is that I have come to know many North Metro Atlanta Freelander owners who hate their Freelanders as much I do mine. We meet pretty regularly at Land Rover dealerships, most likely Northpoint in Alpharetta. Northpoint LR has a very homey service department lounge which has become more familiar to me than my own living room. My Freelander has consumed three radios, two cruise control units, a handful of “check engine” sensors, two heating or air-conditioning cores (I forget which), two sunroof motors …

#907 of 1535 Re: My Story re-posted--Live by these rules [retlef] by lakewood

Mar 02, 2006 (12:58 pm)

Replying to: retlef (Sep 14, 2004 11:52 am)
I just gave up on the BBB process and contracted with a lawyer after many failures. I lost patience and did not want to attend the arbitration alone. Lawyers would not go. So far, it looks like I would need to truck my car as the rules require bringing it. It is supposed to run before the canceled hearing but, I decided to make a decision now as only 3 days were left. I did not want to bear the expense of trucking it to the hearing. I can't take digital pictures of a transmission not shifting from 1 - 2. Out of service is now over 45 days. How did you get them to buy it back through the BBB process? I have a 2005. I love the styling but, I am sorry I bought this car.

#909 of 1535 Worst Car I Have Ever Owned by busta5

Mar 07, 2006 (7:02 am)

Bought my Freelander new in 2002. From the beginning had electrical problems that had windows frozen and the radio not working. The back window would go down on its own for no apparent reason. Wheel components visible from the hubs rusted and look hideous as did the rivets in all four wheel wells. Brakes had to be replaced THREE times in four years. The back folding single seat got stuck in the folded position twice and the dealer was in no hurry to schedule a repair, leaving us without the use of the back seat for over a week. The service dept at the dealer in Solon OH act like they are doing you a favor by looking at any problem outside of something you have to pay for, and the service manager is rude. The agreement when buying the car was the use of a car and delivery of one when service or repair was needed seemed null and void when actually requested. You would think I was using the service managers private vehicle! Trying to get the dealer to honor and repair for recalls OR warranty issues was impossible. Sent the car in for an oil change and recall and the car was returned without the recall being done and I only found out after several frustrating inquiries. After four years of vigilant service on my part the car motor went south. Got tired of putting up with the arrogance of the land over service personnel so I sent the car to an independent mechanic. Was told that the motor was failing and after two additional opinions was advised to get rid of the vehicle. I called Land Rover service to inquire as to why on earth a four year old car would need a new motor, and you know what the ever fabulous polite and professional service manager had the nerve to say to me? "Have you been changing your own oil?" Really, he actually asked me that. I have put more money into this car than I would like to admit, had a Mitsubishi for 13 years and did not put that much money into it. Between the poor craftmanship and the wash my hands of you attitude of the service dept, I would advise anyone against buying a LR product. NEVER AGAIN. Got rid of it and if you are looking at Freelanders..........BE AFRAID, BE VERY AFRAID!

#910 of 1535 LR Freelander 2005 Trans Fails by lakewood

Mar 08, 2006 (4:58 am)

I am pursuing a buy-back of my 2005 LR says NO so far. They want to be difficult. I hired lawyers now. I have had 51 days out of service in 10 mos.. After a new transmission was installed reverse is rough. They tested it. Missed a detail in testing. The dealer in Solon polite and says LR corporate won't authorize parts. Not much more to say. After over 30 days in the shop, I called an hour later for a new appointment.

#911 of 1535 Re: Any 2005 Issues? [krawlerson] by lakewood

Mar 08, 2006 (5:03 am)

Replying to: krawlerson (Jan 27, 2006 11:35 am)
My 2005 has been in the shop 51 days in 10 months. Pursuing buy back. LR says NO. Replaced trans.. Digusted.

#912 of 1535 Class Action Lawsuit Proposed by lakewood

Mar 08, 2006 (5:05 am)

Is there enough interest out there to attempt a class action lawsuit? I am interested. My 2005 is a disaster. Enough is enough. LR is refusing a buy-back so far.

#913 of 1535 Re: Look at all the same complaints: the 2002 is a lemon [surferannie] by lakewood

Mar 08, 2006 (5:13 am)

Replying to: surferannie (Jan 11, 2006 4:12 pm)
Most lemon laws stop at 18,000 miles. You are in a pickle.

#914 of 1535 Seat Back Can Go Up by lakewood

Mar 08, 2006 (5:16 am)

Replying to: busta5 (Mar 07, 2006 7:02 am)
You can get the back seat up if you put pressure on the rear section and then lift up. Latching is tight.

Messages Page 92 of 154

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