Last post on Aug 05, 2013 at 10:51 PM
You are in the Land Rover
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Land Rover Freelander, SUV
#1167 of 1536 Re: Issues with 04 and 05 Freelanders??? [davetc]
Apr 19, 2007 (4:18 am)
There were never any fixes or redesigns to this motor. The one they gave me in November 2005 failed in only 18,000 miles (13 months). I had to purchase my third motor at 66K miles for nearly $5,000.00. Now, becuase the motor factory (Rover) closed down and sold out to a Chinese company, all motor replacements are rebuilts constructed from engine blocks that have failed at least once already. Trade your freelander before factory warranty coverage expires. expect 100% abandonment from Land Rover when the warranty is up. Cheers, Dave
#1168 of 1536 Land Rover Nightmare/2002 Freelander
Apr 22, 2007 (5:02 pm)
December 2006 : I was driving from Memphis to IL for my grandma's funeral. I pulled off in Cape Girardeau, MO to stop for gas, as I was going through the intersection my 2002 Land Rover Freelander with less than 50,000 miles on it stopped accelerating. As I pushed on the gas, the vehicle was not moving. I let it coast to the side of the road as cars sped by me. Here I am on my way to my grandma's funeral, a single woman a few hours from Memphis and 100 miles from St. Louis. I called my mom in St Louis and we started calling tow companies to tow my vehicle. I then called the Land Rover dealership in Memphis thinking that is was still under warranty up to 50,000 miles. The gentleman that I spoke to, I believe his name was Scott, said that my warranty had just expired. "It was 50,000 miles or 4 years". I then turned over the Land Rover business card in which the salesman had written the warranty information on and it said 50,000 miles or October of 2006. My Land Rover was less than 2 months out of its warranty. Because of this "Scott" said that they would not be able to help me. I had my Land Rover towed to a transmission shop in Jackson, MO. I then waited 2 hours for my mom to drive down from St. Louis to pick me up. I missed my grandma's visitation that night and drove my mom's vehicle to the funeral in Girard, IL the next day. Jason from the transmission shop said that it would be around $3200 to rebuild the transmission and that it would take at least 2 weeks. I had to rent a car in MO to drive home on Sunday to be at work on Monday. On Monday I called Land Rover corporate office. "Caroline" said that because I did not buy it from a Land Rover dealership and it had been previously owned they would not honor the warranty under "goodwill". She also said that my warranty had expired in May, when the dealer that I bought it from specifically called Land Rover when I bought it and wrote it down on the back of the business card October of 2006. I ended up having my Land Rover towed to another more reputable transmission shop in Cape Girardeau; it took them a month to install a new transmission. The guy at the transmission shop told me that he had a friend in St Louis who used to work for Land Rover and said that the transmissions needed to be recalled and thought that they would be within a year or so. He said that there are numerous problems with these vehicles. The transmission was $3227.04 and my rental car cost for the month was over $600 for a total of $4500. I drove up on a Saturday to pick up my vehicle in Cape Girardeau, MO…happy to have it back….
Less than a week after I had my Land Rover back the temperature gauge went up and it started smelling hot. I drove it to the nearest service station and they looked at it. They said that the hose to the coolant system needed to be replaced, they said it might have happened when the new transmission was put in. They replaced it. It still smelled hot as I drove it but they said that the coolant had shot all over my engine. I drove it a few miles and smoke started coming out and the temp gauge went up, I turned around and drove it back to the service station. They looked at it again and said that the cam shaft seal had shot off and it sprayed oil all over my engine…. he put the cam shaft seal back on and filled it up with oil and told me to take it to the dealership when I could. I drove back to work, by the time I got to work my Land Rover was overheating again. The dealership was a good 20 minutes away so I had to have my Land Rover towed $75. The Land Rover dealership called and said that the cam seal needed to be replaced and the coolant container had a crack in it. Total $924.81 and a week in the shop.
Tuesday, April 17, 2007: my Land Rover has a little over 51,000 miles on it…drove downtown, on the way back my Land Rover started smelling hot. I drove it to the nearest service station. They opened the hood and looked at it and said that all of the engine coolant was gone. They asked me if I recently had it worked on because the coolant reservoir was not attached properly, "the bolt was stripped" is exactly what he said. He said that he would fill up the reservoir and the weight of it should keep it in place until I got it to the dealer to look at. I drove maybe 3 miles and my car completely overheated and shut down at another gas station. When we lifted the hood, the coolant reservoir was empty and there was oil all over the engine again. I had it towed AGAIN, to Land Rover $75…once again without a vehicle. I called Shirley in Service at the Land Rover dealership the next morning and told her how the service station had told me that the coolant reservoir was not attached correctly, the bolt was stripped and that it was just replaced by The Land Rover Dealership in February 2007. She said that she would attach my history with the work order. The Land Rover dealership could not get to it to look at on Wednesday…finally Shirley called me back around 3 on Thursday to tell me that "she had some bad news". "Somehow the timing belt had shredded and coolant was in the engine and the engine is gone." 4/20/07: I went down to the Land Rover dealership. Talked to Shirley Curtner the Service Advisor. She gave me the invoice for the repairs needed to my Land Rover. Invoice reads, “Found engine coolant has oil in reservoir. Found timing belt shredded. Rec Replace Engine.” $6780.87. And the service work from 1/24/07 : “Engine Leaks Oil”. Asked Shirley what would cause these major problems. She said that she would ask the technician to come in a talk to me about it since the service manager Dennis was not available. She came back and said that the technician was busy. I asked to talk to the owner, she was not in. Talked to the General Manager, Eric Suffield. I explained my story again, he said that I would need to contact Land Rover North America (800 number) in my owners manual, “they would have to approve any repairs, he could not do that within the dealership.” Called Land Rover N/A on 4/20/07. Talked to Brian. I explained the situation again to him. He pulled up my file from when I had contacted them when my transmission went out. He said that I would need to talk to Caroline, who originally took the information. He said, “I will get with Caroline and she will get back to you within 1-2 business days.” I said that this was unacceptable and asked if she could call me back today. She did call me back within the hour. She told me, “I will need to speak to the Service Manager at Bluff City Land Rover”, she asked what the GM had said about replacing the engine and I said that he told me that it was up to Land Rover. She kind of laughed and said that she would speak to him as well. She ended the conversation by saying that she would get back to me in 1-2 business days.
I am a single parent. My Land Rover is what gets me to work everyday. It is my livelihood, it is how I take care of my son and myself. Since December I ha
Apr 26, 2007 (12:48 pm)
what is the status of the petition and class action?
Apr 26, 2007 (1:01 pm)
How are we getting this media storm to develop? I have contacted local media here and have heard nothing...has anyone else had any luck?
Anne in Memphis
#1171 of 1536 Re: Kitten [landroverlemon]
Apr 26, 2007 (2:02 pm)
I have finally gotten some feedback from a local consumer reporter. They have asked me to file a report with the highway safety commission, which I have. I suggest that you all do that as well. I am waiting to hear back on that now. I still haven't been able to obtain a lawyer as they all seem scared of the Big Bad Land Rover Wolf......so, I'm still looking. We have about 50 people now..so the numbers are strong. Every person counts. I am getting emails from overseas as well, but I don't know if they can be included. The forums that I have seen over there are just as bad in regards to the LR Freelander. Apparently when it failed over there...they stuck it to us Americans and Canadians to make more money......unfortunately for us, it worked.
Apr 26, 2007 (2:51 pm)
Imagine that...that stinks. I have already filed a report with the safety commission and I received the paperwork from the BBB in the mail today...I know that they won't do anything but it won't hurt to file a complaint...50 is good...I am sure that there are a lot more...I wish that we could start a site specifically for this...it would probably draw more people. Please keep me informed and let me know what I can do to help....I am going to speak with the owner of the dealership this weekend...and proceed from there...
Apr 27, 2007 (11:58 am)
2002 Land Rover Freelander $19,006.39
New Transmission at 49,159 miles $3227.04
New cam seal, coolant reservoir,
and hoses at 49,532 miles $924.81
New Engine and timing belt
at 52,000 miles $6,780.87
Land Rover not standing behind their product, voluntary $11,000 repossession to the bank, PRICELESS…
Land Rover Freelander: For people who want to sink thousands of dollars into their vehicle, for everyone else
Honda, Toyota, or Nissan.
#1174 of 1536 Re: Kitten [landroverlemon]
May 01, 2007 (3:33 pm)
Hi Could you add my name to the list? I brought I freelander with 43,000 on it 2003 I have had the freelander for 11 months and put 13,000 miles on. Apparently my my head gasket broke and flooded the engine w/anti freeze and the sleeves drop and the piston dropped. I have a extended warranty ( lucky for me thinking ahead) However I wouldn't have wasted the the money in buying either it I know they were aware w/it. Besides that I am going to end up w/a rebuild motor and what says when I get to 50 miles it won't happen again. So where can I sign up? I should f stayed w/Audi .
#1175 of 1536 Re: Kitten [jdurling]
May 01, 2007 (3:54 pm)
I tried to email you landrover_lawsuithotmail.com keeps coming back as not valid.
#1176 of 1536 Re: Kitten [jdurling]
May 02, 2007 (5:32 am)
Hi, sorry that you had trouble with that. If you copied directly from the forum, the sign would transpose in the address box. Just hand type it and it should work. you can also give me your email and i'll send you one from that account and then we will be all set. This had been an uphill battle for all of us and they really have some big guns on this (in regards to lawyers) that is making it really difficult to obtain counsel. Again, sorry for your trouble with my email and your car. Look forward to hearing from you. Bridget