Last post on May 10, 2013 at 9:18 AM
You are in the Hyundai Santa Fe
What is this discussion about?
Hyundai Santa Fe, SUV
Go to NHTSA to file a safety complaint.
Or call Monday-Friday (8 am to 8 pm ET) (888) 327-4236 TTY: (800)424-9153
#1216 of 1931 Re: What warranty? [andyz3]
Jan 24, 2006 (8:37 am)
In the "warranty information handbook" I got with my 2003 Santa Fe, the statement "bumper to bumper coverage" is not used at all. The only things I find with 1,000,000 mile coverage is the engine and transmission, 2 items that rarely give trouble these days. Some items are only covered for as little as 1 year, 12,000 miles. Then you get to the "emission defect warrany-federal vehicle" on page 23. Under the section "What is covered- The primary components covered are listed on the following ""2 year/24,000 mile emission warranty list"" and "" 8 year/80,000 mile emission warranty list."" Pages 26/27 has all the items on the 2 year/24,000 mile list and includes every item needed to control emissions except for the 3 items on the 8 year/80,000 mile list shown on page 28; catalytic converter, engine control module, onboard emission diagnostic device. I cannot find anything showing the "EPA Emissions Parts covered for 5 years/60,000 miles" that andyz3 mentioned. Page 24 "emission performance warranty-federal vehicle." "What is covered-Some states and local jurisdictions have established periodic vehicle inspection and maintenance (I/M) programs in your area to encourage proper maintenance of your vehicle. If the (I/M) program in your area has U.S. EPA approval, you may be eligable for HMA's performance warranty coverage under the following conditions: #1 not applicable, #2 The vehicle fails to conform DURING THE WARRANTY PERIOD to the applicable emission standards as determined by an emissions test approved by the EPA." Then the last paragraph on the same page refers you to the 2 year/24,000 mile and 8 year/80,000 mile parts lists on pages 26, 27, and 28 to see what is covered. My girlfriend can't find the estimate, even that cost $86.00, to see what they say it was but, if it isn't one of only 3 items covered, then I'm screwed. I'll still tell everyone I can that the 10 year/1,000,000 mile warranty that Hyundai claims in the ads is a scam and that all buyers should be wary of dealing with this company.
#1217 of 1931 Re: What warranty? [gwr2]
Jan 24, 2006 (9:15 am)
The only things I find with 1,000,000 mile coverage is the engine and transmission
Not to be nit-picky, but the warranty is 100,000 miles, not 1,000,000 miles.
Also, the emissions warranty mentioned previously is the federally mandated warranty that all manufacturers must adhere to. Beyond that, you are at the mercy (or kindness) of the dealership's service dept. Work with them or go to a different dealer, you might just end up pleasantly surprised.
#1218 of 1931 Re: Help. Thumping under floorboard. [LDegrelle]
Jan 24, 2006 (9:54 am)
Just bought a 2005 Santa Fe, that thump noise or a grown as I call it is the ABS doing a computer check. There is a service bulletin# 05-50-004 that addresses that issue. It's normal and nothing to worry about.
#1219 of 1931 Re: What warranty? [tenpin288]
Jan 24, 2006 (10:57 am)
Sorry, my mistake on the 100,000 miles. I've been to the EPAs' official website and they require only 2 years/ 24,000 miles on most emissions controls, except the same 3. In fact it looks like Hyundai copied it almost word for word. The EPA site I looked at is at:
So my car is only going on it's 3rd year with 49,000 miles; just off warranty. Again, a scam, an advertising ploy. Buyer beware. For some reason the link don't work, you have to type it in manualy.
#1220 of 1931 Re: What warranty? [gwr2]
Jan 24, 2006 (11:37 am)
Sorry I can't get the link to work here. I have it in my "favorites" and I don't see anyway to get this fixed under warranty. The link will put you on an "error" page. In the "search" box at the top, type in EPA420-F-95-014 and click go and you'll see the law. Click on #3. I hope more people come to this board before buying a car, I know I will before I buy anything else.
#1221 of 1931 Re: What warranty? [gwr2]
Jan 24, 2006 (12:04 pm)
Again, a scam, an advertising ploy
Not really, you just unfortunately have fallen into an area that no manufacturer, not Hyundai, Toyota, Honda, GM, Ford, etc, is legally bound to warranty. I would hazard a guess that if you look at the warranty pages of just about any other make, you will find the exact same warranty language regarding emissions-related parts.
Try this link for the EPA page:
EPA emissions warranty post-1994
By the way, what part or valve needs replaced? If you can't get the dealer to come down in price or comp you on it, why not go to another independent garage for an estimate since we know it is not a warranty issue.
As an addendum to all this, here is Toyota's warranty from their website. Sounds pretty similar (except for the mileage/years covered) to Hyundai's, doesn't it? Is this one a scam also?
Basic Coverage: 36 months/36,000 miles (all components other than normal wear and maintenance items).
Powertrain Coverage: 60 months/60,000 miles (engine, transmission/transaxle, front-wheel drive, rear-wheel drive, seatbelts and air bags).
Rust-Through Coverage: 60 months/unlimited miles (corrosion perforation of sheet metal).
Federal Emissions Coverage: Components under the federal emission defect warranty are covered for 36 months/36,000 miles and specified major emission control components are covered for 8 years/80,000 miles. Specified major emission control components under emission performance warranty are also covered for 8 years/80,000 miles. In addition, emission performance warranty is applicable for 24 months/24,000 miles in states and local jurisdictions that require a periodic EPA-approved inspection and maintenance program.
California Emission Control Coverage: In California and any other state that adopts California emission warranty provisions, performance warranty and defect warranty coverage is applicable for 36 months/50,000 miles, and specific control devices are covered for 7 years/70,000 miles.
#1222 of 1931 Re: What warranty? [tenpin288]
Jan 24, 2006 (3:42 pm)
My biggest complaint is that this is a hook to get you in the door. All the sales people tell you is "you'll have no worries as long as you own it, everything's covered." This is only the third time I've needed warranty repairs. Two were on another vehicle and they took care of them no problem. This is also the first foreign car I've bought new; had a few used Beetles 30 years ago though, great cars they were. I guess I'll have to ask for a complete copy of the warranty whenever I go looking for a new vehicle again. I will be going to an independant garage to find out what the real problem is and have it taken care of and unload this car. Aamco is having a $29.95 check engine light promo, I'll see what they say. No more foreign cars for me though. I will be going to another Hyundai dealer in a non Hyundai car and act like I want a new car and see what line they give about the warranty. Thanks tenpin288 for getting the link to work.
#1223 of 1931 Re: What warranty? [gwr2]
Jan 24, 2006 (4:28 pm)
Aamco is having a $29.95 check engine light promo
Do you have any chain auto parts stores around? AutoZone and Advance Auto have scanning tools that will pull those codes and often do it for free. (They hope you'll buy the needed parts from them!) It could save you a few dollars anyway.
#1224 of 1931 Re: Worst Vehicle I have ever owned [briccio]
Jan 25, 2006 (5:32 pm)
y not? I thinking the same thing. We totalled our 2004 AWD gls 2.7l santa fe and I am considering replacing it. I thought the car was great. Got to 40k--Not one single problem the last 30k miles. My question is why is it so cheap. In Fort Wayne, IN they are much more expensive.
#1225 of 1931 sante fe compared to ford escape -- no comparison
Jan 25, 2006 (5:56 pm)
Got to 40k--Not one single problem the last 30k miles. More on this... While the insurance company was deciding if our SF with 40k was totaled we rented a Ford Escape with 10k miles on it. Both vehicles had 4wd. The Ford Escape was loud, groaned, rattled, idled rough, and drove like a truck. I kept looking at the odometer because it drove like it had 100k on it. SF-10.0. FE-5.0. No contest. Our SF drove like it was new, minus the new car smell.
It kind of scares me to read others stories. It would be a nightmare to have to wait weeks to get a repair done.
We had a few break in problems the first 10k and they are always disappointing but they were fixed.
My goal was to get to 100k +++ are there any success stories out there with their SF? We had the SF with 2.7l AWD.