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Jeep Grand Cherokee, Jeep Cherokee, SUV
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#171 of 5143 You are NOT insane....
Feb 28, 2002 (10:10 am)
aimeetake2. I had a remarkably similar experience with my 2001 Jeep GC Ltd. There were so many problems I was ready to drive it into Lake Michigan. All of my experiences were related in the Jeep Grand Cherokee thread last year.
First; I determined that despite all the problems, the Grand Cherokee was THE vehicle I wanted (looks, comfort, ride, utility, & power were all a perfect fit). My 1993 Jeep GC Laredo had only minor problems in the 7 years I owned it.
2) Even though my 2001 Jeep was under warranty, I did not want to play games with Daimler/Chrysler and waste time and money on arbitration and/or a lawyer to make my Jeep 'good'. It seems there is no middle ground, Jeeps are either good or bad. My 2001 GC was a clunker.
3) The dealer from which I purchased my 2001 Jeep pissed me off. I never went back. The five star dealer that serviced most of the problems last year didn't FIX the problems, even after I complained. I'll never go there again either. I'm going to a different 5 star dealer to service my current vehicle.
4) The technician who serviced my 2001 said some parts in the drive train were redesigned after the 1999 model year. Newer models, theoretically, should not experience as much 'gear whine' now. There will always be SOME noise because of the all-time 4 wheel drive. Also, the computer that controls the remote keyless entry was redesigned last year(2001). On my truck, the alarm wouldn't arm and the remote didn't unlock the doors in cold weather. The drivers seat and both side mirrors always moved when I used the remote, even after the fix. I suspect a programming error or a short somewhere that were never found.
4) Finally, the 7 yr/100k power train warranty, and cheap financing reduced my losses on a one year old trade-in.
So, I purchased a 2002 Jeep GC Ltd. It's due for the first oil change next week. So far, no problems. I like my Jeep. I'm hoping for 2 'good' Jeeps out of 3.
Feb 28, 2002 (10:51 am)
Have had many similar experiences with vehicle and service.
Have been unable to get CD player with JGC Lmt to work; has been replaced with refurbished player that lasts a couple of times and then quits. Dealer says it is policy to replace with refurbished units and will not put in new one. You would think it would be cheaper just to replace with new unit than continuing to repair after repair and causing issues with customer.
Can't get any support from Customer Service, what a waste of time; now pursueing Arbitration or Lemon Law approach but don't know how that will work.
Anyone have similar problems with CD player?
#173 of 5143 1999 JGC Laredo I-6
Feb 28, 2002 (4:13 pm)
At 24,000 miles, I am on my 3rd set of front rotors and 2nd set rear not including the original rotors. I am out of warranty in July and will have to pay for my own rotors. Be absolutely certain I will not be buying Chrylser rotors. I will be buying Power Slot rotors which have slots to reduce heat builtup. They are fairly inexpensive. Buy online at www.grandmotorsport.com/. They will give you the part number via email. If for some reason they warped, I would try the NAPA rotors. I will be going to a Passat next to get better gas mileage. I don't need offroad capability after all.
#174 of 5143 Grand Cherokee Fixes
Mar 03, 2002 (4:02 am)
First, the brake rotors.... most original equipment (OEM) brake rotors are garbage; if you get 25,000 miles on them, then you are doing well. Have them replaced with a better quality aftermarket rotor, and the problems are gone. I bought Stillen (cross-drilled) rotors and Performance Friction pads for the front of my 1998, and the improvement is amazing. Even the local NAPA store has decent replacement rotors for a reasonable price (less than the Stillens, but you always get what you pay for) that should last at least twice as long as the OEM's.
Second, the "misfire" problem on the 1997 sounds like what I had with my (former) 1996 - the cause turned out to be bad (weak) valve springs. This is a known problem in the pre-1997 (and some early 1997) Jeeps with the 4.0-liter engine. Mine went bad at 60,000 miles, so no warranty coverage. New valve springs went in (at the dealer - see below) and it ran better than new.
Next, the various transmission problems are covered by a few Technical Service Bulletins issued by Chrysler (these are not necessarily "recall" items, nor should they be). Most of the glitches were ironed out by the mid-2000 production year. Most 2001's that I know of are running along without problems of any kind, and the 2002's are even better.
The Jeeps are the most capable off-road vehicle in their class (under $60,000), but (as with most such vehicles) there have been a few problems along the way, all of which can be fixed by the right dealership or by doing it yourself; I do about half of my Jeep work myself. The only dealer that I do business with (Patrick - Rochester, NY / www.patrickautodeals.com) is almost 100 miles away, but well worth the trip. Their service people are top shelf, and they do it right the first time. Their sales people are not obnoxious, either.
#175 of 5143 Help Mileage
Mar 03, 2002 (5:05 pm)
I've recently purchased a '93 Jeep Grand Cherokee with the 5.2 Liter V-8 and Quadratrac 4WD. Although I love the thing and have never had a problem with it, the mileage is killing me. I know that I can't expect much from it with the V-8 and 4x4, but I'd like to get all that I can. Most of my driving is town driving, and all I'm getting is 11.5 mpg. Is there any cheap way found to improve this problem. Please email help to jgcv84x4yahoo.com. It will be appreciated.
#176 of 5143 lease almost up
Mar 03, 2002 (8:25 pm)
The lease on my 99 JGC ltd. will be up in a few months,and although this vehicle is great off road and the V8 is an absolute rocket,the reliability and quality issues have really thrown a wet blanket on my first Jeep experience. I will be giving my next vehicle business to a company that respects its customers enough not to knowingly put untested,unsafe products on sale.
Mar 04, 2002 (8:11 am)
I just took a 1,000 mile trip to Maine in my 2000 JGC with almost 25,000 miles, and noticed the steering wheel shimmy when applying the brakes from about 50 mph. I take it that this is the rotor problem that so many others have experienced, and I guess I'm fortunate to have gotten as many miles out of the originals as I have. I want to replace them with better than OEM. I've read several posts that recommend Stillen. Stillen's website has the front cross-drilled rotors and pads for $379. Is this the best I can do for these? And should I also do the rears at the same time?
And has anyone else experienced a screeching sound from the power door lock mechanism?
BTW, the mileage on my I-6 sucks big time (16-17 at best). V8's do better than I do, with more power.
#178 of 5143 1999 Ventilation problem
Mar 04, 2002 (9:38 am)
I have a 1999 JGC I bought in California. I currently live in Colorado and am experienceing a major ventilation problem.
Whenever I drive up-hill, the air (either hot/cold) goes from blowing out the vents to blowing out the defroster vents. Everytime I take the vehicle in, I tell the dealer to fix it, still a problem. You freeze in the winter and sweat during the summer.
The other problem is on the passenger side. Air comes through the floorboard and the passenger literally freezes (in the winter).
One other problem is the annoying loud leaking air coming through the windows. Is there a fix for this? The dealer told me it was the rack on top of the vehicle making this noise, do they think I really believe that? Not.
I was wondering if anyone else is experiencing any of these problems. If so, please let me know if there is a fix, my warranty is almost up and I can't see owning a vehicle with this problem.
#179 of 5143 Spoke too Soon...
Mar 05, 2002 (1:33 pm)
On my firt post 2/19 I had some complaints, but they were relatively minor on my '00 GCL V-8 QuadraDrive. However a few day's later I left the office and discovered the ignition key would not turn. No amount of jiggling, in/out, etc would work. Finally forced the issue and it turned, but broke the lock cylinder. Decided it was time for other items so to the Jeep dealer it went (Nalley in Roswell, GA). Other complaints included long crank times, lots of gear roar between 50-70 mph and harsh downshifts and gear engagement on part-throttle acceleration.
Dealer was great, they replaced the ignition, dropped the fuel tank and replaced the quad-ring set on the fuel system, replaced both F&R driveshafts, reprogrammed the transmission and engine control computers and road tested the truck. Two days later and it is 100% better! They even washed and dried the car!
I'm happy to have the Jeep running as it should but wary of it getting out of warranty. The choice is either to take a bath and get rid of it before the 36k mark and warranty expiration or ante up $1500 for the peace of mind of extended warranty.
By the way, from an off-road perspective, the Jeep is great, but my Tahoe, Suburban and Expedition all went the same places with fewer problems and headaches.
#180 of 5143 I have a 1998 Grand Cherokee Laredo 4x4
Mar 05, 2002 (4:39 pm)
When the warranty was up i ponyed up the $1,600 to cover me until 90K miles. Just wanted the peace of mind. I have not had any major problems but reading this board gave me goose bumps and am glad i purchased the EW just in case.