Last post on Oct 31, 2011 at 3:14 PM
You are in the Ford Explorer
What is this discussion about?
Ford Explorer, Mercury Mountaineer, SUV
#2257 of 3348 Re: 02mnt6sux [02mnt6sux]
Feb 04, 2005 (12:16 am)
Hi 02. I am sorry to hear about your problems. I have two EB Explorers 1997 & 98 and they have served me well. Sounds like you got one being built maybe on shift change or defective parts. It unexcuseable for a dealership to have your car for the length of time you have mentioned. I would go directly to the service manager and go over your concerns again. Tell him that you want their best mechanic to work on your car and get these problems resolved within a day or so. Ask about a car upgrade, another Mountaineer. Parts shouldn't be a problem even if they have to replace the entire window regulator or track system. I would ask the Service mgr that if he can't get this car fixed who should you contact at Ford? Service manager want to get you problem resolved and not have you go to Ford about your problem. Hopefully the service Mgr will do his all for you. Also are they a Blue Oval dealership? You could also take this car to a Ford Dealer in your area if you feel you will get the service you deserve. They might baulk, but tell them what you have gone thru. Maybe they can do better. As to the extended Warranty. If they offer it to you free take it,just make sure it is the Ford warranty and nothing else. But here is what you want. You want a 100,000. Zero deductible extended warranty. The $50.00 is good but try for the zero and see. The extended warranty will add resale value to your car if you decide to get rid of the car, plus anyone who inherits your problems will have some comfort in knowing that the warranty will cover it and you will have peace of mind about Ford fixing it right hopefully. Every MFG has some problems or other whether foreign or US. I would call to speak with the service manager ahead of time so he knows to expect your car and can attend to your problems properly.Also their is usually a Ford service rep who visits dealership on a monthly basis as to deal with concerns like yours. Ask to know when he is coming to the dealership and make an appointment. Double check this as sometimes their schedules can change on the expected day they are to show up. Most of the time they will be at a dealership for ½ or most of the day to go over any problems with other cars or people issues. Parts shouldn't be an issue as most dealers now a days get parts everyday or next day if they are not in stock. I know this for a fact so don't let them fool you. Again check to see if this is a blue oval dealership. Blue oval dealerships must meet certain standards to carry that kind of quality service. Another idea would be to go too your sales person or dealership owner and explain your problem to them. I would write all this out and go paper in hand to whomever you are speaking too. Make several copies and keep a file so everything is together,names dates, times etc. Let me know how you fair. I hope it works out.
#2258 of 3348 4WD question:
Feb 04, 2005 (6:09 am)
I have a 2005 XLT with Michelin Cross Terrain Tires. Here is my question. When driving in the snow in 4x4 Auto the truck does not feel very stable. It feels almost like I am sliding. I then proceed to put it in 4x4 High. I don't hear any clunking or feel anything different. The 4x4 High light illuminates on the dash, but the truck still feels like it is sliding. Is it possible that even though the 4x4 light on the dash is on, that the truck is still in 2WD mode? I had a 92 XLT a few years back. I seem to recall that when I locked that thing in 4x4, it went straight as an arrow. It felt as if I was driving on a dry road. Can the Cross Terrains be that bad? Any input would be appreciated.
#2259 of 3348 Re: [ANT14]..thanks again!
Feb 04, 2005 (7:41 am)
...makes sense..again thanks for your insights...I can't help but wonder how "close" you really are to Ford...
#2260 of 3348 Re: call me 02eb [02xls]
Feb 07, 2005 (7:08 am)
Well spoken, explorerx4.
02xls, I beleive his point is similiar to one I have made before; yes, more Explorers are sold than any other SUV, but the important point is to look at how few complaints there are in comparison.
Complaints are reported to the media, to the NHTSA and BBB, and in forums such as this. However, there aren't a disproportionate number of Explorer complaints anywhere. Every major production vehicle has a "[vehicle]: Problems and Solutions" board on these forums filled with defects and other complaints, and since Ford does sell so many Explorers you would expect to see alot more complaints than other makes/models. However, this is not the case.
#2261 of 3348 2004 Explorer Rear Cargo Shade?
Feb 07, 2005 (1:39 pm)
My boyfriend bought a 2004 Ford Explorer last year, WITH the 3rd row seat. He wanted to get a cargo shade for it (and I was going to purchase it for him as a gift). However, I'm beginning to think I'm wasting my time.
Is it possible to use a rear cargo shade if the vehicle also has the 3rd row seats? I found someplace that has a very good deal on them, but don't want to buy it and find out it won't work.
#2262 of 3348 A few questions about the future
Feb 07, 2005 (6:40 pm)
from those of you in the know...I just read (Motor Trend?) about the 2006 Sport Trac, and what I noticed was one of my favorite features, a new shifter on the floor/console instead of the column, just like the new F150 Lariat...if the Sport Trac will have the floor shifter, will it also be available on the Explorer/Mountaineer??? If yes, it could give me serious competetion for the Jeep Grand Cherokee, especially if the Ex/Moun also offers a 4WD option with hi and lo range...further, will the 4.6L 3 valve engine put out more than the current 239 HP and 220(??) ft lbs of torque...while the 2004 Mount that I test drove was peppy with 239 HP, having 275 or 300 can't hurt......then it might compete with my Ram Hemi at 340 HP...
Feb 07, 2005 (6:51 pm)
Yes, it'll have a floor mounted shifter.
#2264 of 3348 Re: A few questions about the future [marsha7]
Feb 07, 2005 (7:06 pm)
i think the 2v 4.6 has around 280 ft lbs of torque. the 2v mustang went from 260 hp to 300 with the 3v. i am only trying to recall the published numbers.
Feb 07, 2005 (7:46 pm)
Yes, although the Explorer will not have the exact 300HP and 320TQ that they Mustang sports. That's accomplished through special tuning which makes the best use of it's much ligher body, and higher revving nature.
The Explorer will have a detuned version of that version, making more torque at lower RPM's for hauling/towing capacity.
#2266 of 3348 Re: call me 02eb [benderofbows]
Feb 07, 2005 (8:16 pm)
BOB, look I agree with you that Ford has built and sold more than any other SUV, I listed the reasons and ways that they have done this in my last post. With this said disregard for a moment the actual number of complaints pertaining to the Explorer,MM, and Aviator and look closer at the content of these posts. Rear Ends replaced on the same vehicle multiple times, power windows not working, faulty fuel gauges, loss of oil pressure, rear hatch falling and glass breakage, multiple transmission problems, seats not functioning properly, having to replace brake pads 13,500 miles, blown speakers, A/C vent problems..... this is just to name a few. Not to mention the noted multiple trips to the dealer to address the same problems again and again, many times with no resolution, that many have mentioned. I know that you are going to say many of these problems are minor. But how many people out there want to spend $25,000.00 plus on a vehicle and have to deal with trips to the service dept. to have the brake pads replaced after 13,500 miles because the manufacturer used a low priced supplier or installed them incorrectly?