- #2003 of 3320
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Nope...Mark afriad it's not "normal"..................
by chuck1
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Oct 10, 2004 (5:08 pm)
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Replying to: mschmal (Oct 01, 2004 11:30 am)
I just put my '02 XLT w/4.0 SOHC 2WD in for the 30K service. I had a list that included eight items. Two of these items are on-going issues with the Explorers. The first is the "loss of crispness" shifting of the 5 speed auto tranny. I was told even though I know better that it was due for a transmission fluid change. I know how these things work, you have to give a little to take a little. Well, after they flushed and filled the transmission, they told me the "shift soldnoid" was bad. I was told they had so many of these complaints they now stock the parts in question. The next is the rear-end whine. I was told by the service writer that they did indeed hear it, but wasn't sure what it was. I was told they have replaced bearings and rear-ends to quiet this noise. Well, I called and was going to pick the SUV up and I asked about the "rear end noise" and they had wrote on the service receipt that "the sound was normal." Now in a all fairness my service writer was not working on Friday, so I yelled and asked how do we go from "it's a noise" we hear it to "normal". Needless to say I left it at the service department and will have a talk with the service writer Monday morning. I will not sign a receipt that says it's "normal" when I know it isn't. This does not protect me as it gets worse down the road!
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- #2004 of 3320
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considering '05 Explorer
by keeferb
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Oct 11, 2004 (11:43 am)
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After 2 consecutive Nissan Pathfinder leases, we're considering the 05 Explorer as our next SUV. Does anyone know if the rear-end whine that seems to be so common is fixed for '05? Is it just the V6 that has this problem, or is it also the V8? It worries me when I read that dealers are saying "it's normal" or "we don't know what's wrong". I've had very few problems with my 2 Pathfinders, so as you might guess I'm a little leery about making the switch.
Thanks in advance for any info!
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- #2005 of 3320
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2002 mercury mountaineer v-8
by rbudn83510
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Oct 11, 2004 (12:11 pm)
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hi, my rear passenger window just stopped working. I'm assuming it is the window motor. I have 2 questions....first...is there any other part that could of failed that would not let the window work and secondly, does anyone have any detailed instructions in removing the rear door covering so i can get to the motor?? thank you
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- #2006 of 3320
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by ANT14
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Oct 11, 2004 (1:20 pm)
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KEEFER,
Could you possibly wait till next year for your Explorer purchase? It gets a mild re-design with a more power V8 engine.
RBUNDN,
There's a site that you might be able to find accurate information on fixing that on your own, from Ford's personal techs. Do a websearch for FlatRateTech and they should be able to help you there.
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- #2007 of 3320
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Re: 2002 mercury mountaineer v-8 [rbudn83510]
by chuck1
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Oct 11, 2004 (2:48 pm)
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Replying to: rbudn83510 (Oct 11, 2004 12:11 pm)
This is yet another common occurrence. I have an '02 (see previous post) and have had to have this part replaced as well. At the time my motor for the window failed, it was under a "national back order." I assume yours is out of warranty, since you want to try to do it yourself. However, since this is a known problem, if you are on good terms with your dealer they may be able to make a "good will adjustment".
Good luck!
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- #2008 of 3320
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by nvbanker
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Oct 11, 2004 (9:01 pm)
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Replying to: keeferb (Oct 11, 2004 11:43 am)
I've had 5 Explorers/Mountaineers since 94. Still own 2. I've never had a bad one. No whines, none of the common problems noted here. I have to conclude that these issues are exceptional, not universal. I still maintain that the Explorer is the best SUV for the money on the planet. No, I am not Bill Ford!
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- #2009 of 3320
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Re: [nvbanker]
by chuck1
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Oct 12, 2004 (2:41 pm)
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Replying to: nvbanker (Oct 11, 2004 9:01 pm)
Good for you!
However, you have to remember there was a redesign in 2001. The new body style, the new suspension setup, the new motor, and lastly the new transmission. So, the vehicles you have owned are vastly different from the new ones today. In addition to this, every year it seems Ford does "cost cutting" on all it's models. It is quite evident on the Focus, (non-spoke wheels-now wheel covers on SE, Dashboard,single circuit rear lights, etc.) and on the Explorer, they have done away with color-keyed door handles on the XLT (mine has them) and if you want them you have to purchase a "appearance package" to get them. I am sorry to say, that this will be my last Ford. It hasn't been that Bad of an SUV (2002 XLT w/4.0 SOHC, 2WD). But with with all these little problems that creep up in exactly two years, I find it a pain and unacceptable. If gas prices continue to rise-it will be off to the Lexus or Acura dealership for a Japanese engineered car. It easy to see why Ford is in trouble if you look real close!
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- #2010 of 3320
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Re: [chuck1] Perhaps you should check.....
by nvbanker
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Oct 12, 2004 (2:58 pm)
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Replying to: chuck1 (Oct 12, 2004 2:41 pm)
my profile, chuck, and you'd see that I have an 04 Mountaineer, and had a 94 (still do)a 97, 98 and an 02, so I'm well aware of when they redesigned the car.
I have nothing against Japanese cars either. But they decontent their cars just about as quickly, only in some cases they never content them to begin with. Like, for example, my Honda that had no passenger side power door lock switch - could only be locked from the driver's door. What a pain that was. They made them that way for years, maybe they still do. If a black door handle is a deal breaker for you, and you don't want to get the upgraded trim package, then I guess you gotta do what you gotta do. Meanwhile, I applaud Ford for making the only Domestic, and the first truck based SUVs, foreign or domestic with independent rear suspensions and folding 3rd row seats in them - a true engineering feat and one I'll not be without I can tell ya that. I've lugged my last 50 lb seat in and out of a truck if I can possibly help it! Plus, I hate going back to the Home Depot to pick up my seat after I had to leave it there to take the picnic table home that my wife just HAD to have.....
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- #2011 of 3320
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is the transmission shifting better?
by explorerx4
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Oct 12, 2004 (4:14 pm)
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Replying to: chuck1 (Oct 10, 2004 5:08 pm)
i have the rear gear noise, but it's only at about 50 mph, so it's not a big deal, although i wish it didn't make the noise in the first place.
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- #2012 of 3320
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Re: [chuck1] Perhaps you should check..... [nvbanker]
by chuck1
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Oct 12, 2004 (5:19 pm)
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Replying to: nvbanker (Oct 12, 2004 2:58 pm)
No, I didn't check your profile. It just seems to me that the quality control is very poor on the new Explorers. Here are KNOWN issues-Transmission soldnoid, rear end, rear power door motors, poor idling,(no fix for this like the rear end). All of the above problems are things that are KNOWN and I didn't make them up. If you have been lucky enough not to experience them, that's great, consider yourself lucky. Are they the best bargain out there for a SUV? Probably with the initial cost. However, my guess is that the Honda Pilot has the lower cost of ownership. (My guess... haven't looked it up!). Here is another issue-What do they decontent that you don't see? Like I said-single light circuit now in the tailight of the Focus. Do alot of people notice this? Probably not! But putting a single circuit back there compromises saftey when the bulb goes.
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