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You are in the Prices Paid - Buying & Leasing Experiences
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Toyota Highlander, SUV
#4458 of 5207 Highlander Purchase - Taken for Long Ride
May 21, 2010 (9:11 am)
I would like to share my recent experience with a Northern Jersey Toyota Dealer.
On April 3rd, I finalized the deal for a 2010 Highlander/ Green color/0% APR/60 months. Clearly told the dealer that I was there because of 0% APR, went through the credit check and paid around 2000$. Rather, I thought I had a deal. Dealer couldn't get the color but promised to get it within few weeks. After a week, I was told that the dealership has placed the order with Toyota and will get in last week of April. Then I was promised the vehicle in the first week of May. I was calling every week to follow up and visited them even once.
I was told during one of my calls (May 17th) that we are getting the highlander next week but that there is a small issue. Yes, I can get it only at 2.9% - because Toyota has changed its promotion and it is Toyota's problem.
I went in person and met a senior manager who had the most ridiculous attitude. He couldn't answer my basic question - Why wasn't I informed about this issue in all these 45 days? He argued that I wouldn't have done anything even if I had known. Sure, I could have chosen my second color of choice and availed Toyota's next promotion - 0% APR for 36 months on Highlander (till May 4th) – worst case at the same dealership.
As instructed, I called Toyota and spoke to a friendly representative. She heard my story and clearly said that the dealers are responsible for executing the promotion. As per Toyota, I should have driven the car out of the lot before end of promotion to avail the 0% APR. She was surprised that nobody in the dealership told me that – not only on April 3rd but for the next 45 days.
Toyota gave me a case number and the dealer’s Customer Relationship manager is supposed to respond within next 3 days. Two days gone and I am yet to hear.
Pondering on my next move. Appreciate some feedback.
#4459 of 5207 Got my Highlander Limited Home
May 21, 2010 (9:32 am)
V6 4WD, LIMITED leather moonroof
package #7, DVD GAMEBOY VISTEON EXTRA PROTECTION GUARDS
$35700 OUT OF DOOR
#4460 of 5207 Re: Highlander Purchase - Taken for Long Ride [vahanum]
May 21, 2010 (3:17 pm)
You gave the dealer $2000 for a car that didn't exist. I'm afraid you'll have to finance on whatever terms are in place the day your car finally arrives. It's not right, but it's what will happen.
#4461 of 5207 2010 Highlander Base Model 4 cyl
May 25, 2010 (5:05 am)
hi all - we are from houston & are about to purchase this vehicle (we go pick it up tomorrow from Champions Toyota dealership), but our drive out price is $28,200... it has 3rd row seating, which automatically comes with the extra value pkg #2 & power driver's seat... it also has the vehicle shield pkg, which i dont really want, but i'll take it... mats (i can buy these cheaper elsewhere too) & window tint... personally, i think $28,200 is a great price, considering all these options & the dealer invoice costs is about $27,546 (i did my research)... everyone else was trying to get me to pay $28,800 and some over $29k.. but it is end of the month, so now is a good time to purchase.
#4462 of 5207 2010 Highlander SE Lease Quote
May 30, 2010 (8:16 pm)
Pretty good info on this site, thanks everyone.
I was quoted on a Highlander SE, with leather and Bluetooth today, $32,600 selling price, and $385/mo lease with no money down, ttl costs up front. MSRP was $35k and change. I'm going to check with some other dealers tomorrow, but I think that this was a pretty fair price for the car. I can probably get a little lower, but the hard work is done. Does anyone have an opinion on this price?
#4463 of 5207 2010 highlander SE V6 price
May 31, 2010 (8:34 am)
I am in the process of buying a 2010 highlander SE, V6--no other option. A dealer gave me a price something like this: $28,000 + tag, title, etc.
The dealer took the toyota's $1500 cash back, so the price should be $29,500. He also took my $1,500 Trade-in car. So the final price of the highlander is: 29,500 + 1,500 = $31,000 plus tag, title etc.
Since he took the toyota's $1500 rebate I must take 2.9% or up interest loan depending upon my credit score.
Is it a good price? How could I negotiate-- any suggestion on pricing or any discussion would be very much appreciated.
#4464 of 5207 i bought one during the memorial day weekend
May 31, 2010 (11:20 am)
apwalsh & carolina2: are your prices for the 2WD or AWD? There is about a $1500 difference in MSRP when comparing the two.
As for me, a dealership called and said that I won. They are going to sell me the car at my price, which was invoice. In the end, I got a 2010 Highlander SE, V6, AWD, with carpets/mats, and crossbars for $32,267. They did however, make their money back in the paint and leather protection that I bought for 1k.
#4465 of 5207 Re: i bought one during the memorial day weekend [minileedxr]
May 31, 2010 (1:31 pm)
It was 2 wheel drive.
The highlander i am talking about is 2010 SE V6. only floor mats come with it.
Jun 01, 2010 (12:02 pm)
I am looking to get the Body Side Moldings (to decrease the chances of door dings), and Running Boards (to help people get in, appearance) on my Highlander.
A question to all: will Running Boards act as Body Side Moldings? Do they stick out enough to prevent door dings?
#4467 of 5207 2010 Highlander Hybrid Ltd purchased in May 2010
Jun 01, 2010 (3:56 pm)
Purchased at a dealership in MD.
DISCOUNT OFF MSRP: 5,500
PLUS tax tags and $100 doc fee
4 MD dealerships were willing to go more than 5,000 below MSRP while negotiating via internet. Most threw out an offer of 4,800-5,100 below MSRP to start. One dealer offered 5,800 below but had an additional dvd system. Some variance with doc fees (100-250), tag fees (275-500), and mileage (15-215) so make sure you get the total price before committing.
Dealers in NJ and NY were all 1,500 to 2,500 more. They were willing to sell at invoice but not any lower.