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Toyota Highlander Prices Paid and Buying Experience

3331 messages,  Last post on Jul 25, 2008 at 3:21 AM

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What is this discussion about? Toyota Highlander, SUV


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#3053 of 3331
Invoice Higher than Edmunds ? by catdaddylong
Feb 08, 2008 (6:31 pm)
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I just met with a sales person at Landers Toyota in Little Rock, AR and it looks like I am going to have to do a special order to get my color combination and options I want. They are in the Gulf South region and a resarch in 5 states show zip on what I want. They said the next step was to put out feelers in a national pool to see if there is a HL like I want. The salesman said the in the worst case I might be looking at 90 days to get my HL by special order. He did a print out and the MSRP comes out $34,304 and invoice $31316. Edmunds invoice shows the invoice to be about $900 less than Lander's printout. What gives? Would advertisement fees be this high? This would be about 2.6 % of the MSRP. Normal?
#3054 of 3331
Re: 2008 HH Limited Option C Price Check [boston26] by mtairyordge
Feb 09, 2008 (6:02 am)
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Replying to: boston26 (Jan 30, 2008 8:06 am)

Seems quite a bit of money for a non luxury vehicle. Why not buy a Acura MDX pay less $ for comparably equipment and get more resale. Yes it takes premium gas but for 15K miles a years works out to be about $400. Yet has a better ride and a kick-butt sound system.
 
My mind is made up could you tell.
#3055 of 3331
Toyota "Special Orders" by smith1
Feb 09, 2008 (10:22 am)
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Keep in mind that Toyota really has no such thing as a "special order" in the sense that American makes do. What Toyota dealers call a "special order" does not trigger the factory to build a particular car that otherwise would not have been built. All it does is enter a request to allocate a vehicle matching your spec from the future production stream. How soon the dealer will receive that car depends on when, and how many, examples of that configuration are scheduled to be built, whether or not they are already allocated to other dealers and how many other "orders" your dealer has already placed for specific cars. That's why Toyota dealers are often so vague about when a "special ordered" vehicle will actually be delivered and why their delivery estimates are so often wrong. When they are candid they talk about "preferencing" a car, because that's what really occurs. The car you want might show up in the production schedule and allocated to your dealer next week, next month, three months from now, or never. And if the configuration you want isn't in the production plan, even if it is a "valid" configuration, you'll never get it. Some unscrupulous dealers will accept an "order" and quote a reasonable delivery time for a configuration they know full well is very rare in the production plan, or never built at all -- they figure after enough time goes by you'll tire of the wait and accept a vehicle with "close enough" specs.
 
It's ironic that the car company that is known for its advanced production system offers much less flexibility in special orders than the American makes, but that's the way it is. With so much Toyota manufacturing moving to U.S. plants I thought they would have adapted a true "special order" system by now, but it hasn't happened.
#3056 of 3331
90 days for special order by catdaddylong
Feb 09, 2008 (6:37 pm)
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While I have been trying to find a Highlander with the color/options I want I also have been looking at the Lexus RX350. After hitting a stone wall with the local Toyota people, Lexus can get what I want but of course I am looking at about $7K more but also a few more options and definitely more luxiourious. I think smith1 has hit the nail on the head. I got the feeling when the salesman said 90 days worse case, I was thinking 6 months if I am lucky. I also just felt like I was in a zoo at the large Toyota/Scion dealer. They have a bunch of young adults working the lot like fire ants swarming when you drive up. When the salesman wanted to crunch some numbers he had me have a seat in an open cafeteria like setting. Kids were playing video games and other people were eating. Absolutely no privacy when he brought out his computer generated paper showing MSRP and the inflated invoice that was $930 higher than Edmunds and KBB. He also wanted me to give him a $500 deposit but I told him no way without my wife being able to see the Highlanders in person. I got up and left and told him I would call him in a few days.
#3057 of 3331
Re: 90 days for special order [catdaddylong] by ocautoseeker
Feb 09, 2008 (10:31 pm)
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Replying to: catdaddylong (Feb 09, 2008 6:37 pm)

A word of advice on deposits. Nothing wrong with a "good faith" deposit of $500 or so, but if you ever do, just put on a credit card, that way you can dispute the charge if anything goes wrong. I've done special orders in the past and have had vehicles traded on me, or sold right out from under my nose.
 
I never really understood why dealer's asked for deposits anyway, since they are non-binding. Well actually, I do understand, but they prey on consumer ignorance. Just some 411 to help you along with your purchase should you have to order.
#3058 of 3331
Deposits by catdaddylong
Feb 10, 2008 (8:52 pm)
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Replying to: ocautoseeker (Feb 09, 2008 10:31 pm)

The only time you should make a deposit is when the buyers order has been signed by the sales manager. My salesman wanted a deposit while we were still negotiating "what would be a fair deal." You are just setting yourself up for abuse if you fork over a deposit before the sales manager has agreed to what you will pay. Also $500 is too much. I think $100 would suffice especially when they can't give you an accurate time frame of delivery.
#3059 of 3331
FWD Limited with Nav by brian62
Feb 11, 2008 (8:30 pm)
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I have been searching for a good price on a 2008 Limited FWD Highlander for about 3 months. I think I have got something worth taking. Any suggestions from the pro's? I have done all negotiating with this dealer via e-mail.
 
FWD
Limited
Options:
Nav
Heated Seats
Rear Power Liftgate
Towing Prep Pkg
Cargo Mat
Rear HVAC
 
MSRP 37,810
Invoice 33,300
Sale Price 33,980
 
One of my concerns at this point is they will add in doc and dealer fees, I will get those in writing before going to make the purchase. Anything else to look out for?
#3060 of 3331
Re: FWD Limited with Nav [brian62] by boston26
Feb 11, 2008 (9:16 pm)
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Replying to: brian62 (Feb 11, 2008 8:30 pm)

I bought a highlander hybrid limited with all option B with some accessories for $41900. It is $500 above invoice. This was last saturday. It was tough for me to get this given the fact that hybrids inventory is very weak/less for any given dealer. There is no sales volume to make profit on. But, one thing I realised was that if we are negotiating on a vehicle that the dealer has in stock, they were willing to budge to get the vehicle out of their door. Also, while negotiating, you should always be ready to take the deal and sign the papers.
 
I think non-hybrids should be much more easier to negotiate. Although we are talking about a couple of hundred dollars here, I would say that you should really shoot for invoice price.
 
Best,
Boston26
#3061 of 3331
Re: FWD Limited with Nav [brian62] by catdaddylong
Feb 12, 2008 (1:45 pm)
Reply

Replying to: brian62 (Feb 11, 2008 8:30 pm)

If they request a deposit do not give them one until the sales manager signs off and OK's the buyer's agreement. Other wise they may just be baiting you and then come back with the negotiating game for more money and send in new salesmen to try to get more money out of you. You are not there to play games. Sounds like you got a good deal if they will sell it to you for that price.
#3062 of 3331
Higlander Base by wkcr
Feb 12, 2008 (4:34 pm)
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Just bought 08 Highlander Base 4WD with third row seat in Southeast dealer (NC). Classic silver.
Options:
- QM Manual Rear HVAC
- EH Cold Weather Package
- DR Roof rail
- Toyoguard
- Floor mats
Sticker MSRP: $31,000
Edmunds.com invoice price: $28,200
My price: $27,000
Out the door (after taxes/fees): $28,500
I think it's pretty good deal.

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