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Toyota Highlander Prices Paid and Buying Experience

3331 messages,  Last post on Jul 25, 2008 at 3:21 AM

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What is this discussion about? Toyota Highlander, SUV


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#3042 of 3331
2008 Highlander AWD Sport by catdaddylong
Feb 04, 2008 (3:46 pm)
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The MSRP is $34,845 and invoice is $30,850 according to the Edmunds web site. TMV is $32,057 here in Little Rock, AR. What would I be expected to pay for this vehicle if I have to order as there are no other Highlanders in the area with the options and color scheme that I want. I do not want to pay for a bunch of options that I do not want.
#3043 of 3331
Trying to Buy a 2008 HL Sport by catdaddylong
Feb 05, 2008 (8:35 pm)
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I have been running into problems trying to find a Hylander Sport AWD. I want Blizzard Pearl with the Gray leather interior (2 row seating eliminating the 3'rd row). I also want the tow package, power rear door, dual zone AC in the front. I have called a couple of dealers with these details and they get back with a quote on a HL that does not only have these options but with options I do not care to have. When I ask about ordering I had one tell me he could get what I wanted in less than a month but it would not have the tow package. With the tow package it would be 4 to 6 months! Also the quotes I have been getting are about $600 more than the Edmunds TMV for my area. I am going to buy the HL with cash, No trade in. Do the dealers know we are in a recession? I figure when you are going to spend 30 plus on an automobile you better get the options you want. Am I too picky or what? When you shop by phone should I ask for the sales manager? It seems that the salesmen I talk to always have to "get" with their boss. The last two cars I bought was a BMW and a Lexus and they have spoiled me on the car buying experience. When I say I want your best deal, why do I get the feeling they are giving me high ball price, like $1800 over invoice? Should I just give them the TMV price that Edmunds figures and say take it or leave it? Any suggestions to cut through the BS would be appreciated.
#3044 of 3331
Re: Trying to Buy a 2008 HL Sport [catdaddylong] by ocautoseeker
Feb 06, 2008 (2:29 am)
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Replying to: catdaddylong (Feb 05, 2008 8:35 pm)

First off, throw Edmunds TMV out the door... it's useless!
 
Second, understand that dealer factory invoices typically include a regional advertising fee called TDA (for Toyota and Lexus). This is why if you view an invoice on Edmunds or KBB, then ask the dealer for his invoice, it's typically higher (most of the time around $400-$500). It's a legit fee that they are charged form the manufacturer and is indeed itemized on the invoice.
 
Third, not exactly sure what region you live in, but in most competitive markets, a Highlander with the sport trim can typically be had for $250-$500 over invoice.
 
Fourth, understand that selling cars is a business and most dealer's will never give you their "best price" upfront, especially if you're dealing with a retail salesman who does not have the ability to "desk his own deals." Nothing against a retail guy, but they are simply used to messenger numbers between the desk and you (the customer). It's a waste of time.
 
Fifth, never ever tell a dealer that you are paying cash for a vehicle. At the very least, tell them you're undecided. Dealer's make a bunch of money on the back-end marking up finance/lease rates and selling a bunch of useless garbage. If you tell them you're paying cash and have no trade-in, they only see one area to make some money, as oppossed to three. Cash is NOT king in the car biz!
 
Sixth, as for special orders, it really all depends on where a particular dealer gets its vehicles from. Certain plants may have different manufacturing capabilities and thus the reason why your build order may not be approved at the closest factory. Talk to either a Fleet manager or a Sales manager (not an Internet manager) about ordering. Let him know which options you want and let him tell you if it's possible or not. Ask him for a realistic delivery date. Negotiate the price of the vehicle before you decide to order it, that way there will be no surprises when it arrives. You will also receive whatever rebates andd incentives are available at the time you take delivery, Not when you place the order.
 
Lastly, be courteous, professional and firm in your negotiations, but don't be a jerk or act like a know-it-all. Dealer's realize that people want the lowest price, but they also realize that their bosses want them to hold some gross profit in the vehicle too. So, knowing where the invoice is on your particular vehicle, I'd say start at invoice ($500 below if you want be really aggressive) and work your way up to No more than $500 over, knowing that is still a very aggressive selling price.
 
Good Luck!
#3045 of 3331
Re: Trying to Buy a 2008 HL Sport [ocautoseeker] by catdaddylong
Feb 06, 2008 (9:09 am)
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Replying to: ocautoseeker (Feb 06, 2008 2:29 am)

Thanks for some good info especially about the cash thing. It's a shame we have to play games but I guess buying a car is still not too far from horse trading. I live in Arkansas and I have found that Houston is the port where Toyota's are configured with certain options. I have expanded my search into Texas (Dallas area) as I have bought cars at a much better price than here in the Central Arkansas market.
#3046 of 3331
Re: Trying to Buy a 2008 HL Sport [catdaddylong] by catdaddylong
Feb 06, 2008 (11:37 am)
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Replying to: catdaddylong (Feb 05, 2008 8:35 pm)

I have a question for you. If the invoice price that the dealer has is say $500 over the Edmunds invoice then if you make an offer of $500 over the dealer's invoice, then you are about $1000 over the Edmunds invoice price but you are now real close to the Edmunds TMV price which here in Central Arkansas is about $1200 over invoice for the vehicle I want. The dealers here are quoting me ball park figures $1800 to $2500 over invoice are just a few hundred below MSRP ! Do I just go ahead and say this is what I will pay ($500 over invoice) and if refused just walk out the door?
I have another question for you. Say you find a dealer that gives you a good deal say $500 over invoice but they are located way out of the way at least an hours drive where as the closest dealer is just 7 miles from your home but they were too high. Would you have any problem buying a vehicle from a far way dealer and then taking it in for service to the closer dealer from your home?
#3047 of 3331
Re: Trying to Buy a 2008 HL Sport [catdaddylong] by lucky_777
Feb 06, 2008 (12:57 pm)
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Replying to: catdaddylong (Feb 06, 2008 11:37 am)

You can take your vehicle to any Toyota dealer in the US for service. Dealer will get paid by you for maintenance or Toyota in case of warranty repair.
#3048 of 3331
Highlander Hybrid - lack of inventory by 1headlight
Feb 07, 2008 (12:53 pm)
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I am in the Los Angeles area and over the last couple of months (Dec. and Jan) have visited two of what are considered the highest volume Toyota dealers in the county.
 
What is with the lack of inventory of the HL Hybrid? Searching the online inventory today only 10 HL Hybrids. The flipside - today 110 HL gassers. Hybrids are only 8% of the total Highlander inventory. Inventory around on the HL Hybrid has been basically this way for the last 2 1/2 months.
 
Some of the dealer sales manager and salesperson responses -
 
1) Early shipping delays of the Hybrids due to unknown reason.
 
2) High demand by all dealers for HL Hybrid.
 
3) Fewer are manufactured thus fewer available.
 
Well, okay maybe plausible to some degree. This is February 2008. Not September 2007. What gives here?
#3049 of 3331
Re: Highlander Hybrid - lack of inventory [1headlight] by boston26
Feb 07, 2008 (6:33 pm)
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Replying to: 1headlight (Feb 07, 2008 12:53 pm)

Disappointing planning by Toyota. I am also on the same boat. 2 months and still waiting for the right vehicle at the right price. If Toyota wishes to keep "moving forward" with the hybrid drive as a viable transportation mode, they better re-invent their supply chain. I also truly hope that detroit does a good job to be a viable competitor to Toyota in this niche category just so that Toyota do their homework to meet consumer demands and to bring the cost down.
#3050 of 3331
Re: Highlander Hybrid - lack of inventory [boston26] by igh
Feb 08, 2008 (10:44 am)
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Replying to: boston26 (Feb 07, 2008 6:33 pm)

I am waiting here in the bay area and watched in dismay yesterday the
Carsdirect.com price go back up to MSRP from 2000 below on the HH.
 
I think due to the weak dollar and as HHs are exclusively made in Japan,
Toyota is not making much money on the HH. So the idea is to keep the
price high by restricting supply but still keep their green image going.
They are moving production this year to the US. I think supply will only increase after that.
 
Cant wait much longer. Might have to go for the base model instead of Limited.
#3051 of 3331
Re: Highlander Hybrid - lack of inventory [igh] by 1headlight
Feb 08, 2008 (2:17 pm)
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Replying to: igh (Feb 08, 2008 10:44 am)

I was not aware of the manufacturing location of Highlander which for the 2008 model is the plant in Ikeda, Osaka exclusively. As a curious note the Highlander goes by its Kluger model name in Japan and other parts of the world.
 
As for your comment about moving production of the Highlander to the US, this will take place at the Mississipi plant which broke ground in April 2007. Delivery of the Highlander from this plant will not occur until 2010.
 
I searched most of the online resources of Toyota, but I could not find any information or comments in regards to production numbers of the gasser and/or hybrid models of the Highlander for 2007 or 2008. Nor delivery timelines
 
This could be sensitive and competitive industry information?
 
Wish there were more Kluger Hybrids comin' to town

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