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Toyota Highlander Prices Paid and Buying Experience

3425 messages,  Last post on Oct 09, 2008 at 1:32 PM

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What is this discussion about? Toyota Highlander, SUV


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#2777 of 3425
Re: Quote for Limited AWD Highlander [scottgbwi] by nt007
Oct 21, 2007 (3:24 pm)
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Replying to: scottgbwi (Oct 21, 2007 1:41 pm)

where are you located?
#2778 of 3425
Re: Press Request [highlanderphil] by mfletou1
Oct 21, 2007 (8:25 pm)
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Replying to: highlanderphil (Oct 20, 2007 6:18 pm)

Ha...you'll hate me for saying this...but the smart purchase is probably a minivan! LOT more room.
#2779 of 3425
Military Discount vs. Toyota Financing Discount by bcjstarfe
Oct 22, 2007 (12:15 pm)
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I recently dealt with two different Toyota Dealerships in the Middle Georgia Area. I walked into both dealerships with a CapitalOne Autofinance check and made sure that the salesman knew that my financing was already taken care of. At BOTH dealerships I was offered a $500 military discount which was computed into the negotiations, again knowing that my financing was already a done deal. At both dealerships, after all terms where agreed upon, I was told that the $500 Mil Discount was only if I financed through Toyota. A friend of mine that bought a Tundra was called and told financing had to be reaccomplished, because they gave him a mil discount when they shouldn't have because he had USAA financing.
 
Very deceptive sales practive!!
#2781 of 3425
Re: Quote for Limited AWD Highlander [nt007] by scottgbwi
Oct 22, 2007 (2:01 pm)
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Replying to: nt007 (Oct 21, 2007 3:24 pm)

Nt007, I'm located in Wisconsin
#2782 of 3425
Re: BEST DEAL EQUALS HAPPY CUSTOMERS? [lucky_777] by de77
Oct 22, 2007 (2:14 pm)
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Replying to: lucky_777 (Oct 19, 2007 12:11 pm)

In am sorry you are so offended Lucky777 and others that were offended, but please allow me to point out that you merely purchased (1) car recently and are talking about your sole experience. I am talking about roughly 200 sold customers a year for the last 4 years. Therefore I would think my experience on this topic is a little more extensive than yours. Don't you?
 
Actually what I said was, the unhappy or grumpy people that take away all the profit from a deal tend to be those that submit bad surveys in my experience-even when the sale went through without a hitch. NOT EVERYTIME, BUT ENOUGH TO BECOME NOTICABLE.
I think it is simply because these customers have already made up their minds that they aren't going to get a good deal no matter what or that they've already decided that you are not a decent human, instead a liar and thief. I actually had someone suggest once that I was lying to him about my pricing- I then politely declined to do business with him. He was shocked, but why would I do business with this person? To run the risk of a bad survey due to his preconceived notion? No thanks. He was only going to give me a bad survey in the end, even if I paid for the car myself because he had a stereotype about car salesman that I wasn't going to be able to dispel.
In short, I am not going to boast or bore anyone with my sales achievements. I don't need to. I am in internet sales- I don't approach people or run them down in car lots, they come to me. I will say that my surveys have gotten better over the years- simply because I've learned how to avoid these people.
#2783 of 3425
What I paid in Central MA by plamarine
Oct 22, 2007 (2:28 pm)
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I traded a 2004 Sequoia Limited for a 2008 Highlander Sport AWD with the following:
 
FE 50 State Emissions
EH Cold Weather Package
HJ Homelink
PN Anti Theft w/ Immobilizer
QC Front Auto Dual Zone
QR Rear Auto AC
TO Tow Prep Package
3T Cross Bars
RB Running Boards
DH Tow Hitch
 
The sticker was $35,207 incl. Delivery and I got it for under Invoice, $31,400 is what I paid and they gave me $26,600 for my Sequoia which was above KBB. They also gave me a "Discount" of $555.00 on the invoice and off the final price. They also threw in Mud flaps and installed them at their expense.
 
The best part was that I think I found the only Highlander on the east coast with a factory tow hitch. The dealer told me they are tough to come by, that many have the tow prep, but none with the tow hitch. I got it in Classic Silver, and have a bunch of accesories on order from trdparts4u.com at much less than the dealer quoted me.
 
Any questions just ask.
 
I love this car, and like the ride much better than the Sequoia (not to mention I don't have to refi the house every time I gas up).
#2784 of 3425
Re: BEST DEAL EQUALS HAPPY CUSTOMERS? [de77] by nxs138
Oct 22, 2007 (6:06 pm)
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Replying to: de77 (Oct 22, 2007 2:14 pm)

Well, I've had good and deceptive salesmen. The good make it easy to reach a compromise that we can both live with, but the bad just soil the entire dealership, even though I've let them keep quite a bit of profit.
 
Example: my last car was a semi-hot item at the time, and we agreed on $1k off MSRP. Invoice was still $2k lower than that, so he did very well. When the car came in a few weeks later, we had to redo the contract (thank God I had kept my copy) because he had "lost" his copy and redone it at full price. He did "remember" our deal when I pulled out my copy...
 
So he was still playing games even though he made at least $2k on the car. It's disappointing. So you can see how someone could start getting "preconceived" notions...
#2785 of 3425
Re: BEST DEAL EQUALS HAPPY CUSTOMERS? [de77] by rzepa1
Oct 22, 2007 (6:54 pm)
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Replying to: de77 (Oct 22, 2007 2:14 pm)

It is not his solo experience. I dream of the day, I am able to walk in and buy a car for invoice + known handling fee. I buy new car every 3-4 years for myself or someone in close family and it is always the same stupid and sometimes funny game (depends on my mood). And we are talking about 4-5 dealerships over the last ~15 years.
 
Eventhough I got the HL for ~$1000 over Edmunds invoice, I do not think I did bad. It is the car I wanted (color/options) and got good value on the trade in. So even though I went thru the same game and wasted over an hour, I will give descent feedback.
 
However, I do not feel bad about squeezing as much as I want out of delearships. For everyone who does its homework and knows the numbers, there is always some desperate smuck, who needs a car and has no clue what is good price. He will be sold etching on everything but his forhead,undercoating and paint protective layer.
#2786 of 3425
Re: BEST DEAL EQUALS HAPPY CUSTOMERS? [rzepa1] by qs933
Oct 22, 2007 (10:08 pm)
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Replying to: rzepa1 (Oct 22, 2007 6:54 pm)

I dream of the day, I am able to walk in and buy a car for invoice + known handling fee.
 
That exists today. It's called the sticker price.
 
In all seriousness, there have been several dealers (not Toyota) in my area who have experimented with "no haggle" pricing. It usually amounted to invoice + a certain percentage above invoice (or, viewed the opposite way, a discount off of MSRP).
 
This price was usually a compromise between what the best negotiators could get and what the worst negotiators would pay (i.e. the ones just happy to get a slight discount off the "adjusted market" price).
 
All of the dealers abandoned this practice within months. The best negotiators knew they could get a better deal by bargaining elsewhere, so they avoided the dealership (or simply used it against the others). Others would walk because the salesperson couldn't even give them a token $100 off the "no haggle" price. No one was happy.
 
I'm not a car salesperson. But I find it interesting that we keep mentioning that the dealer should only make a "fair" profit. What is fair anyway? It seems like the fairest approach would be the no-haggle method, but that hasn't worked, at least in my market.

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