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Honda Civic Prices Paid and Buying Experience

9208 messages, Last post on Dec 04, 2009 at 11:38 AM
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I thought it would be appropriate to share my experience, so perhaps others can avoid falling into the same "trap." I traded e-mails with a number of dealers in the south bay (San Jose area). Larry Hopkins Honda in Sunnyvale was very responsive, but I was able to get a slightly better price ($19,300) from South Bay Honda in Los Gatos... or so I thought. I get there and it turns out that the car I wanted (and was promised via e-mail for $19,300) has door and fender protector/trim pre-installed for a retail cost of $350. This wasn't going to fly with me, so I called them on it. After several back and forths with the "manager," the Internet rep I was dealing with told me they could do it for $100. I don't particularly care about the $100, but what I do care about is that I was misled and "lured" to that dealership under false pretenses. Don't tell me you can do $19,300+TTL if you really can't. It's as simple as that. I walked away, and they didn't really seem to care to be losing my business over some lousy trim. To top it off, the treatment we received from South Bay Honda definitely bordered on downright rude. I am considering writing directly to Honda Corporate to inform them of my dissatisfaction with this dealer. Having purchased several other Honda and Acura vehicles at other dealerships in the past, this dealership is a disgrace to the Honda logo. Anyway, a quick phone call back to Hopkins Honda and they had a suitable vehicle in stock and they were willing to go to $19,400 (which was as low as I had gotten them via e-mail, anyway). After a little bit of haggling on-site, got them to throw in the trunk mat, splash guards, and wheel locks for the $19,400 price. Overall, a much better experience with much less jerking around. After the fact, the Internet sales guy at Hopkins mentioned that he's had a number of customers attempt to go to South Bay Honda in search of a better deal, but they often return because of similar tactics employed by South Bay. Not sure if he was just trying to fuel the fire at that point, but I certainly believe it ... |
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| I received a price of 17,295.00 plus tax on Long Island NY. What would be a good price for LI, NY. Thanks for the help. | |
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Replying to: lost57 (Mar 13, 2009 3:44 pm) |
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Is $17,900 OTD a good price for an automatic sedan LX? I've been working with several dealerships in the Dallas area but I can't get a feel for their "bottom". Also, do you think it's better to wait until the end of the month to purchase? This would be a cash sale too, any advice?
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Replying to: kle1 (Mar 09, 2009 5:25 pm) |
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Replying to: cottongin1 (Mar 16, 2009 3:21 pm) The only differences between them are: 1) Black interior 2) Chromed muffler 3) Alloy rims 4) A little spoiler in the back P.S. I would advise to all of you to do a search on Edmunds, yahoo locals and other forums for dealerships reviews. I was amazed that some of those reviews actually matched my own experiences.
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Just leased a civic coupe EX--was this a good deal? MSRP: $20,7755 Agreed upon price: $18,737 Cash Down: $2,000 Terms: 36 months/12,000 miles per year Monthly payment: $229 Also bought the tire warranty separately-anyone ever have problems? |
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| I got a quote of $18,200 OTD from one dealer. What will be a reasonable OTD price in this area? Any advice will be greatly appreciated! | |
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Replying to: peter1980 (Aug 04, 2007 6:04 pm) I had gone through previous dealers at used cars, certified car dealers, and eventually decided to get something new instead. I settled with buying a new car at Autowest Honda in Roseville, CA. I spent some time previously looking at car prices for used cars but didn't use spare enough for new cars and this ultimately cost me big time. The price I paid out the door on the car is a very high price and it was poorly settled upon due to my lack of research for new cars and a first time buyers confidence. Here's how it came down: Invoice: ~$17,600 MSRP: $18,255 Price: $18,100 OTD: $20,459.99 (including taxes and etc below) Doc fee: $55 Sales tax: $1316.24 DMV e-filing: $29 (optional)Service contract(to whom paid): SAFEGUARD: $750 -- this one was a poor oversight on my part and one I should have caught. License fee: $118 Registration/Transfer fee: $83 California Tire fee: $8.75 So there you have it all laid out. After finalizing and signing everything off, it felt good driving back home 100 miles in my new car, but after checking online with all prices paid for same make and model -- I've got the blues. The experience, should anyone care: I went through 5 people (salesperson, new car manager, customer relations manager, financer, finance manager). The process was smooth up until it came to the finance department. One person in particular, the finance manager, I find it necessary to mention his name: Josh. He absolutely ruined the experience, and after the four people I had gone through, I was ready to leave without making a purchase. This guy in particular was locked in on getting me to purchase a warranty plan (~$2500) when I repeatedly expressed I had no interest and would not consider purchasing it no matter what. Right before he left he openly said out loud: "I don't give a crap" then walked out of the room. I realize had I walked out then, I would have saved quite a bit of money. Moreover, in the finance department, I was being rushed, pushed forms at to sign (this is where the $750 SAFEGUARD warranty plan was thrown in and I missed), and given brief explanations and random numbers generated. Things learned out of this experience: 1. Research new cars, pricing, dealer quotes, comparable prices paid for. 2. Carefully examine the "...Sale Contract," especially all the (OPTIONAL) bogus crap that could be thrown in. 3. Leave the lot when uncomfortable. An absolute must. 4. Don't make my mistakes. |
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