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Honda Civic Prices Paid and Buying Experience

9210 messages, Last post on Dec 08, 2009 at 3:25 PM
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Replying to: ny1911 (Mar 31, 2006 12:24 pm) |
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I just bought a brand new 06 Civic. When I took the car home I noticed a slight warping on the right side panel where bumper meets the body. I contacted the dealer and sent him photos the next morning. He called and said he checked his computer records and didn't find any indication of a possible lot damage/repairs. I replied, in writing, acknowledging his not finding any repair records prior to sale and that we were worried about safety features working properly and would always like to be informed of possible prior damage/repairs. The next morning, I got a call, that he had checked again -- this time with the "service" department and had INDEED found that there was lot repair/damage and he was going to find out more about when at work. So at the end, we were sold a NEW car, that was damaged and repaired prior to sale and we were not disclosed this info until later. I would NEVER have bought this car had I known about this possibility. What are my rights as a consumer here? Can this be sufficient grounds for demanding an exchange (I only had the car for 2 days). The evidence is there, and acknowledged by the dealer. I know Honda is very meticulous about dealers delivering cars in good shape. Would I be better off going through Honda and not the dealer? We are at a loss as to what to do now. Any advice would be greatly appreciated! |
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Replying to: penske314 (Apr 01, 2006 11:26 am) Did you sign a binding arbitration form when you bought it? In some areas they are pretty much standard.
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| Most states have laws that require only body work above a certain dollar amount to be disclosed. If the repair costs are within these guidelines you might be at the mercy of the dealer's good will. Again, check the laws specific to your state. | |
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Replying to: mikefm58 (Apr 01, 2006 12:17 pm) |
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| We bought a 1998 Civic that had the same evidence a few years back. Call Honda of America and get them involved. The good part is that you found out immediately and not after 1-2 months and 5000 miles later. It was a much larger pain in the butt. But they allowed us to get rid of our damaged Civic and into a new 1999 Accord EX for mot much more money. Considering the 1999 Accords had just hit the lots, we were very happy Hondaphiles. | |
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If you have any damage that needs to be reapired you shopuld have been provided a Damage Disclosure prior to purchase. It is a common thing to have a bumper cover that was replaced due to lot damage...or if the trucking company damaged the vehicle when they delivered it. Also damage could have occured at the port. In any event the dealer was notified if it was port damage and if it was transportation damage. You also have a responsibility to have checked your vehicle prior to your purchase. I would speak with the General Manager about the situation and find out exactly what went on before flying off about it. |
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Replying to: penske314 (Apr 01, 2006 11:26 am)
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Replying to: isellhondas (Apr 01, 2006 3:45 pm) |
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Replying to: gee35coupe (Mar 31, 2006 10:58 am) |
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