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Honda Civic Prices Paid and Buying Experience

9210 messages,  Last post on Dec 08, 2009 at 3:25 PM

You are in the Prices Paid: Buying & Leasing Experiences Forum. Your Hosts are car_man & kyfdx

What is this discussion about? Honda Civic CRX, Honda Civic, Honda Civic del Sol, Coupe, Hatchback, Sedan


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#3378 of 9210
Re: Been lurking [ny1911] by budkin
Mar 31, 2006 (12:56 pm)
Reply

Replying to: ny1911 (Mar 31, 2006 12:24 pm)

I understand totally. For you, the car was worth that price, and that is all good. Glad the deal was smooth for you.
#3379 of 9210
Concealed lot/factory damage on "new" 06 Civic by penske314
Apr 01, 2006 (11:26 am)
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I just bought a brand new 06 Civic. When I took
the car home I noticed a slight warping on the right
side panel where bumper meets the body.
 
I contacted the dealer and sent him photos the
next morning. He called and said he checked his
computer records and didn't find any indication of a possible lot
damage/repairs.
 
I replied, in writing, acknowledging his not finding
any repair records prior to sale and that we were worried
about safety features working properly and would
always like to be informed of possible prior damage/repairs.
 
The next morning, I got a call, that he had checked
again -- this time with the "service" department and
had INDEED found that there was lot repair/damage
and he was going to find out more about when at work.
 
So at the end, we were sold a NEW car, that was damaged
and repaired prior to sale and we were not disclosed this info
until later. I would NEVER have bought this car had I known
about this possibility.
 
What are my rights as a consumer here? Can this be
sufficient grounds for demanding an exchange (I only
had the car for 2 days). The evidence is there, and acknowledged
by the dealer. I know Honda is very meticulous about
dealers delivering cars in good shape. Would I be better
off going through Honda and not the dealer? We are at a
loss as to what to do now. Any advice would be greatly
appreciated!
#3380 of 9210
Re: Concealed lot/factory damage on "new" 06 Civic [penske314] by mikefm58
Apr 01, 2006 (12:17 pm)
Reply

Replying to: penske314 (Apr 01, 2006 11:26 am)

If I were in your shoes, I would go right to the general manager of the dealership and firmly but professionally demand a replacement. Any GM in their right mind would realize, that it's the cheapest thing to do and besides, it's the right thing to do. I've got to believe, there are some serious legal issues at stake with what they did.
 
Did you sign a binding arbitration form when you bought it? In some areas they are pretty much standard.
#3381 of 9210
Damage by anonymousposts
Apr 01, 2006 (2:05 pm)
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Most states have laws that require only body work above a certain dollar amount to be disclosed. If the repair costs are within these guidelines you might be at the mercy of the dealer's good will. Again, check the laws specific to your state.
#3382 of 9210
Re: Concealed lot/factory damage on "new" 06 Civic [mikefm58] by penske314
Apr 01, 2006 (2:15 pm)
Reply

Replying to: mikefm58 (Apr 01, 2006 12:17 pm)

I am in California, so I can try to check around for what that amount might be. It's not just a little ding, at the minimum they had to replace the back bumper- can't imagine that is cheap. Not sure about the binding arbitration form.
#3383 of 9210
Have a body shop check it out... by gee35coupe
Apr 01, 2006 (3:01 pm)
Reply
We bought a 1998 Civic that had the same evidence a few years back. Call Honda of America and get them involved. The good part is that you found out immediately and not after 1-2 months and 5000 miles later. It was a much larger pain in the butt. But they allowed us to get rid of our damaged Civic and into a new 1999 Accord EX for mot much more money. Considering the 1999 Accords had just hit the lots, we were very happy Hondaphiles.
#3384 of 9210
Body Damage by jmurman42
Apr 01, 2006 (3:30 pm)
Reply
If you have any damage that needs to be reapired you shopuld have been provided a Damage Disclosure prior to purchase.
 
It is a common thing to have a bumper cover that was replaced due to lot damage...or if the trucking company damaged the vehicle when they delivered it. Also damage could have occured at the port.
 
In any event the dealer was notified if it was port damage and if it was transportation damage.
 
You also have a responsibility to have checked your vehicle prior to your purchase.
 
I would speak with the General Manager about the situation and find out exactly what went on before flying off about it.
#3385 of 9210
Re: Concealed lot/factory damage on "new" 06 Civic [penske314] by isellhondas
Apr 01, 2006 (3:45 pm)
Reply

Replying to: penske314 (Apr 01, 2006 11:26 am)

I'm just curious why you sent photos and did everything in writing. Why didn't you just drive the car back?
#3386 of 9210
Re: Concealed lot/factory damage on "new" 06 Civic [isellhondas] by penske314
Apr 01, 2006 (6:45 pm)
Reply

Replying to: isellhondas (Apr 01, 2006 3:45 pm)

Had bought car during the week and dealership was too far from work to bring back the next day.. did want to let them know immediately so hence the photos and emails.
#3387 of 9210
Re: I had a 2006 at invoice... [gee35coupe] by lightfootfl
Apr 02, 2006 (8:18 am)
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Replying to: gee35coupe (Mar 31, 2006 10:58 am)

Good for you. We need more people with the guts enough to walk away when the dealers try to pull something. Unfortunately, we are told that "that isn't nice". If more people did just that, although I know it is definitely an inconvenience, maybe the dealers would finally get the message that they are supposed to be thinking of the customers, instead of squeezing out another little profit here and there.

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