Last post on Jul 13, 2011 at 1:12 PM
You are in the Mazda Protege
What is this discussion about?
Mazda Protege5, Wagon
#5999 of 7874 Just emailed this to MUSA@MazdaUSA.com
Feb 25, 2003 (2:18 am)
To Whom It May Concern:
My Wife and I are nearly content owners of a 2002 Mazda Protege5. We purchased the car with the sport AT transmission, and are one of the many owners out there who have the dreaded transmission whine problem detailed in the "0002993 Dealer Repair Information" text:
"Some customers may hear a high frequency whine that occurs at approximately 45 and 75 mph, this noise usually can only be heard with the radio and blower motor off and when the customer feathers the throttle within a very narrow RPM and MPH range. This whine is considered normal and no repairs should be attempted. This whine is not the result of any abnormal wear occurring within the transmission but is a result of a resonance that is generated at varying levels between the primary and secondary gears and does not affect the use, safety or value of the vehicle."
I find this situation unacceptable. While the whine does not necessarily result in damage, it is NOT a "feature" that I purchased when the car was new, nor did I expect the car to perform this way. In my humble opinion, saying that the problem is not damaging and therefore should be lived with is a flagrant example of avoidance. I am considering purchasing a new Mazda6 for myself but this situation is making me reconsiderů I expect a problem of this sort to be addressed regardless of whether damage may ensue as a result. This is not acceptable performance, and it is a result of poor workmanship. That is preceisely what new car warranties legally cover.
feel free to copy this email and send it to mazda usa. the more noise we make, the better.
Feb 25, 2003 (5:58 am)
If you are refering to a roof rack for the P5, Mazda sells one, as well as Bike and Ski attachments. I haven't seen any aftermarket solutions specifically for the P5, but Thule is a common brand that I see on various people's vehicles.
#6001 of 7874 Mazda bike attachment for P5 roof rack
Feb 25, 2003 (8:04 am)
Feb 25, 2003 (9:00 am)
I have a Saris and I love it. If you want pics, email me.
#6003 of 7874 Re: Letter to MUSA@MazdaUSA.com
Feb 26, 2003 (6:36 pm)
Good letter, altersys. Saying that you are hesitating in your purchase of a Mazda6 was a good idea. If anyone else plans to write to MUSA about the same problem, I have two suggestions. 1) Do NOT copy altersys's letter without changes. If Mazda sees it as a form letter, they're less likely to treat you as an important individual with a common problem. 2) Be sure to state what it is that you want Mazda to do; some people are satisfied just to complain. In this case, tell Mazda you expect them to fix the problem under the warranty. You might mention that the whine has a profound effect on the resale value of the car, as no one who test-drives it will buy it. And that makes them responsible for fixing it under the warranty. altersys, please keep us posted on the progress of your battle. Best of luck.
Feb 27, 2003 (6:12 am)
I pick up my new MP5 on Saturday! I can't wait. Laser Blue with AB/ABS, Moonroof/6CD, and Leather for $17667 (minus $500 for the student advantage). Everyone's comments here really helped with the decision process. It has been hell driving to work this week in my old beat up 1990 Grand Marquis.
#6005 of 7874 Re: Grand Marquis
Feb 27, 2003 (6:18 am)
Wow, that will be quite a difference. Congrats and enjoy.
#6006 of 7874 My four Dunlop SP-5000 are getting bad
Feb 27, 2003 (9:06 am)
at 26 kmiles. Time to change (vibration on the steering wheel even with balanced tires). Not sure getting a Dunlop again, looking into Michelin.
Feb 27, 2003 (9:30 am)
What Michelins are you considering? The only ones I could find that would fit were the Pilot SX GT, and they have horrible treadwear: 180! Let us know.
#6008 of 7874 Michelin Pilot Exalto, P205/45R16
Feb 27, 2003 (9:40 am)