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Subaru Crew Best Service Facilities

326 messages,  Last post on Dec 22, 2008 at 9:59 AM

You are in the Subaru Crew Forum. Your Host is kcram

What is this discussion about? Subaru, Sedan, Wagon, SUV

Your Community Leaders are ateixeira and rsholland.

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#5 of 326 by cin4 Mar 07, 2001 (8:21 am)
Karen, Thanks for setting this site up! As a new Subaru owner, it will be good to see what others have to say about dealer service in my area (Austin, TX.)   To anyone whose Subaru is no longer under warranty, I highly recommend Import Auto Center in Austin for service. I took my Mazda to them for years, and they did great work - always right the first time. Once I'm no longer covered by warranty, I'll be going back to them. Cin
#6 of 326 No Offense by paisan Mar 08, 2001 (4:56 am)
But isn't this what "Dealers and pricing" is for? I will post all comments on the subject there instead of here, too redundent.   -mike
#7 of 326 No Offense by bluesubie Mar 08, 2001 (6:12 am)
I was thinking the same thing. Although your favorite service facility doesn't have to necessarily be a Dealer. Dennis
#8 of 326 non-dealers by paisan Mar 08, 2001 (6:18 am)
I'd rather see it all in dealers and pricing than have a separate topic, otherwise it will get outta control the # of topics we have in here...   -mike
#9 of 326 # of topics by bluesubie Mar 08, 2001 (6:37 am)
Like the i-club? Dennis
#11 of 326 Fremont European in SF Bay Area by kwelss Mar 08, 2001 (3:01 pm)
I've got the world's best mechanic (tm)-- honest, efficient, frighteningly competent-- who does Japanese cars as well as European.   He's been taking care of my Honda Civic for years, and I'll be taking my Subie there for service in the future.   Anil Shah Fremont European (510) 226-9010
#12 of 326 two negative references by kate5000 Mar 09, 2001 (6:23 am)
I think, negative references should be posted.   For repair, I definitely do NOT recommend Bay Fair Auto Repair shop in San Leandro. Their owner (Mahoni) is kind of ok, but nowdays almost all the work is done by his underlings, and they screw up all the time.   For a body work, stay away from B&S Hacienda shops in Livermore and Pleasanton. Just read about my 3+ months ordeal with getting rear-ended Forester fixed ( in the Meet the Members thread) and you'll see what I mean.
#13 of 326 Massachusetts Dealer/Service by bert14 Mar 10, 2001 (11:01 am)
I'm considering buying my first Subaru (after years with Toyota wagons), and for me service is one of the most important factors in deciding on a dealer. What can anyone tell me of the dealership and service departments west of Boston and in southern New Hampshire? Reliability, warranty use, loaners, reasonable prices, loyalty to customers, parts availability, etc.? The nearest dealer to me is in Concord, Mass. They're about to open another showroom and shop in Acton, Mass. I'm willing to travel further, if necessary.
#14 of 326 Austin, TX by texsubaru Mar 10, 2001 (7:33 pm)
Since someone specifically asked: So far, had all my service performed at Gillman Hyundai Subaru on South I-35. Absolutely no complaints so far, but it did bother me that there was a lengthy period last year when they seemed to be having hefty turnover in service advisers -- every time I called or came by, had to deal with someone different.   Haven't had anything done at the other Subaru dealership in town -- Austin Subaru, near Highland Mall -- because when I've called for quotes on parts or services, their prices been consistently and notably higher. (They share their service dept. with adjacent Austin Infiniti, and I guess the Infiniti pricing rubs off on their Subaru service.) To be fair, they've certainly seemed helpful and responsive every time I've talked with them -- just not at all inexpensive. Replies to this message: stantont (Dec 23, 2007 3:18 pm)

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