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Wagons Subaru Crew Subaru Crew Best Service Facilities
326 messages, Last post on Dec 22, 2008 at 9:59 AM
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| we bought our 05 OB Bean at John and Phils in Corvallis, they were great.Does anyone have good things (or bad ) to say about their service department? Does anyone from Salem to Eugene want to comment on the Quality of their local Subaru dealer? | |
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Replying to: rgsjr99 (May 01, 2001 6:43 pm) |
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Anyone have service experience with dealer or independent in this area? Montco, Delco... Main Line area of Philly suburbs. I bought an 03 OB wagon from Rafferty, but wondering how they or others are for service. Also, if anyone has knowledge of an indpendent in the area who would do a good job working on my OB. Thanks!
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Replying to: kellerc4 (Feb 15, 2005 7:12 am) I've bought 4 Subarus (3 new, 1 used) from Bob Rafferty (parents bought 2, brother bought 1). I wasn't that impressed with their service on my '89, it was OK on my '93, didn't use them for my '96 (used Roberts in Downingtown). I took my '03 in for warranty service in September and was impressed that they fixed everything that I reported (hestitation on warm start, brake rotors warped, cruise control not working). My parents and brother have had recent service performed at Rafferty's and they were satisfied. I believe they've been an exclusive Subaru dealer since late 2001 / early 2002. They used to also have a Pontiac / GMC franchise. I think the service has improved since then. There's an independent Subaru specialist on Market St. in West Chester. I think it is Gottier's. I've never used them for service but have spoken to them and have heard they have a good reputation. DaveM
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Replying to: dcm61 (Feb 15, 2005 9:31 am) I have no experience with them other than the purchase of this used 03 Outback, but we will see what comes. The car seems to run hotter than I would expect, and the idle jumps between 500rpm and 1000rpm for reasons I do not understand. I will inquire when it goes back this weekend for some "We Owe" items. Thanks for the info. |
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looking for service options in NYC, Northern N.J. area that are familiar with servicing Subarus
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Replying to: ebony5 (Apr 01, 2005 11:16 am) |
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In fact, I'll be there for the 11,250mi oil and filter on Friday, BUT..... its very very not Northern NJ, and even from where I am in central NJ, is a true pain in the arse. Still, that should tell you something about how much I like that dealership's service dept.....I will continue to go there for as long as I can. Joe |
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Does anyone know of any good independent subaru mechanics in Tennessee or Georgia? Frank? Thanks, Eric
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Replying to: rangner (May 15, 2005 7:31 am) Recently I went to Royal Subaru in Decatur GA for the first time for the 30k service. Previously, I had received fairly good service from Conley Subaru before they were bought by Royal a couple of years ago. Well Royal Subaru immediately got off on the wrong foot by trying to have me sign a work order agreeing to $400 for the 30k services. There was no "our 30k service costs" or "we recommend the following services be performed at a cost of". Merely a "sign here". When I confronted them with the fact that the services they wanted to perform far exceeded what Subaru recommended, the service rep simply shrugged and said that was their standard 30k service package. In their defense, there was a sign posted that mentioned in small print at the bottom that the dealer recommended following the severe driving maintenance schedule. When I requested that they only perform those services that Subaru specified, the service rep claimed to not even know what those were. I made them go and retrieve the manual from the vehicle and then read off the services that I wanted performed. That got the price down to a more reasonable $275. Then I asked when it would be ready and was told 2 pm. Since it was 8:30 am at the time, I thought that was a long time to perform a relatively simple service but didn't argue as I wasn't going to be waiting. Well, 2 pm came and went and by 4 pm I still hadn't heard anything. Assuming that they had simply forgotten to call, I headed to the dealer around 5 pm only to find out that my Forester still wasn't ready (over 8 hours later!). While I was waiting, I went to the parts dept to order a cabin air filter (sure wasn't going to have them change it) only to find out that they didn't have any in stock. Needless to say, I won’t be giving Royal Subaru any more of my business. -Frank
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