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Subaru Crew Best Service Facilities

326 messages,  Last post on Dec 22, 2008 at 9:59 AM

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What is this discussion about? Subaru, Sedan, Wagon, SUV

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#21 of 326 Dennis by hondafriek Mar 13, 2001 (7:23 am)
I would not be accepting any creased panels anywhere after an accident, this is just evidence of a piss poor repair as well it will signifidently reduce the resale on your vehicle believe me once any body see,s an unrepaired inner panel it makes the damage look much worse than it actually was, I for one if I was evaluating your car for a potential purchase would take one look at the creased panel and walk only you know if the damage was minor or major anybody else will immediately assume the worst so In your case I would be at the insurance demanding the damage be repaired properly.    Cheers Pat.
#22 of 326 damage assessment by cptplt Mar 13, 2001 (10:06 am)
You are probably right I should have gotten it fixed but the hassle factor to have them replace everything was too great.I'd already spent too many hours making my insurance company use totally new OEM parts and not "salvaged" ones.Good thing I didn't have an OB, they were waiting 4 months for front fenders and bumpers for those! I intend on keeping the car till it rusts into the ground so resale value is not a big deal right now anyway. Maybe when my itching for a WRX becomes too great it will be!! Unless you are a real nosey so and so like me and really crawl around under the car and look, you can't see the problem, not without major difficulty.The parts missing - its like a splash gurad for the engine compartment -were missed by two other dealers when they did the 15 and 30K services.At least they said nothing. When it was finally out of warranty and I took it to Import Motors they noticed it the first time they had it up! John whom I trust unreservedly said there were no major structural parts damaged and its run like a dream for 40K since the accident. In fact , first time my wife took it back to Libertyville for them to touch up the paint on those creased panels, they had to call and find out what I was complaining about! They couldn't see it even though I had pointed out the general area to her to show them! Maybe thats why they didn't fix it first time! They need glasses or brighter lights in their shop!
#23 of 326 EASTERN MASS. SERVICE? by bert14 Mar 14, 2001 (12:12 pm)
Any Subaru owners west of Boston? See my question at entry 12. I enjoy the entries from lots of Sube owners from Texas and Maryland, but not too many Nor-easters seem to wander around these parts. I'm still interested in knowing your opinion of service quality from the dealership in Concord/Acton, Mass. How about Arlington, Mass.?
#24 of 326 BAD Service experience by dsackman Mar 14, 2001 (4:44 pm)
Carlsen Subaru in Redwood City, California gouged me by charging over $150 for a 7,500 service on an '01 Forester. Have a look at the details in Dealers and Pricing.   I bought two cars from this dealer in the last six months and they have/had a very good reputation. This experience cerainly puts a bad taste in my mouth.   So, for servicing, do not go to Carlsen Subaru in Redwood City, California.   Daniel
#25 of 326 Carlsen by originalbitman Mar 14, 2001 (9:03 pm)
Daniel... you forgot to mention you signed the service quote for $149. Admittedly Carlsen is suggesting more than an oil and a filter change which is the recommended Subaru 7500 mile service. But we all need to be responsible for what we sign our names to. They are only guilty of overcharging (gouging) you if they said they were only doing the oil and filter. The rest of the stuff you agreed to on the service order could perhaps add up to the $150.   I'm defending this dealer because I have had a very good relationship with them. I have never felt they misrepresented what they were doing.   bit
#26 of 326 Beyond the dollars by originalbitman Mar 14, 2001 (9:09 pm)
Aside from feeling how things add up on the service order and how much we pay for it we should also be aware of just what it is we are getting. Last year when on a road trip to Wisconsin I stopped in Appleton at the Subaru dealer for my 3k service (oil and filter). They were quick, courteous and cheap ($27). Unfortunately after checking the oil 50 miles later I found the crankcase to be way overfilled. Another example of why the best service is done by you... if you have the facilities to do it yourself. Same for rotating your tires. Do it yourself and you will be sure the lug nuts are not over torqued.   bit
#27 of 326 by subearu Mar 15, 2001 (3:14 pm)
Just got back from my oil change/tire rotation. My dealer, Frank Gentile in Racine, WI, was perfect. No pressure to do their 7500 service either. My cost - $38 - and they told me that up front before the service was done.   Incidentally, my Outback was tending to pull a bit to the left. I thought maybe the rotation would take care of it - and whaddya know - it's trackin' straight!   -Brian
#28 of 326 What's with the flags? by paisan Mar 15, 2001 (4:16 pm)
No flag for me?   -mike
#29 of 326 Flags? by barresa62 Mar 15, 2001 (4:40 pm)
Mike: I was wondering the same thing. All I could think of was it's a way for posters to know from where other posters hail from (like the profile couldn't do this??) Dunno.   Stephen
#30 of 326 by ateixeira Mar 15, 2001 (6:18 pm)
It's where you live. I may change my address to see if a Brazilian flag works!   -juice

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