Last post on Oct 17, 2013 at 10:50 AM
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Volkswagen New Beetle, Coupe, Hatchback
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#471 of 1143 2006 New Beetle TDI Problems Already
Nov 22, 2005 (7:45 am)
I bought a 2006 Volkswagen Beetle TDI in early September. It currently has 2400 miles on it. Last Wednesday, the car would not start. I had it towed to the dealer. The service dept. called later that day and told me that the problem with the car was that there was unleaded fuel in the diesel tank and this was not covered by my warranty and to fix it, it was going to cost $394. That evening, I spoke with the customer service person in the service dept. at the dealer, and they indicated that they had done a thorough check of the car and that either I put the wrong fuel in or that the gas station had unleaded fuel in its' diesel tank. They also indicated that a diesel automobile cannot run on unleaded fuel and that it would just stop running. I then inquired as to how my car ran all day on Tuesday after pumping the gas. I drove approximately 50+ miles that day. He indicated at that point that “sometimes” a car can run on “bad” gas. I also stopped by the service station on the way home and spoke with the assistant manager about the problem. She gave me the name of the manager and indicated that there had been no other complaints.
Early on Thursday morning, I contacted the manager of the gas station. We spoke about the claim that Volkswagen was making and she said that all of their fuel was tested before it went into tank and that there was no way that there could be unleaded gas in the diesel tank. She also indicated that the nozzles on the tanker truck were different for diesel and unleaded and that the claim Volkswagen was making was impossible. I then requested a receipt from the Phillips headquarters and it was immediately faxed to me. It clearly indicated that I had pumped diesel gas. That afternoon, I spoke with the service coordinator at the dealer and he indicated that they had flushed the fuel system and the car was fixed and ran fine. The gentleman asked if I had contacted the service station in which I indicated that I had and that I had proof that I pumped diesel. He said that it really didn’t matter, because that was what the problem was and therefore I had to pay for the repair. He then transferred me to his manager. He indicated that that was the problem and there was nothing that they could do to help me. That evening I went to the dealer to pick-up the car. I spoke again with the service advisor and he indicated that I should be careful where I buy my gas. I then showed him the receipt that I got from the service station and he again told me that there was nothing that Volkswagen could do and that I would have to take it up with the gas station. At that point, in my frustration, I went ahead and wrote them a check. When I got into the vehicle, the air conditioning was on full blast, the radio was on full blast and the treble and bass controls had been reset. After I pulled out of the lot, I noticed that the car has less than 1/8 tank. I live about ½ mile away from the dealer, but the only gas station in the vicinity that carries diesel is the same service station where Volkswagen says that I bought the “bad” gas. Therefore, I opted to just go to the home and hopefully, I could make it to a gas station by my work the next day.
On Friday morning, I attempted to start the car and it would not start. I was on the phone once again with Roadside Assistance. I also called and spoke with a different service advisor at the dealer and indicated that the car was being towed there again. They indicated that they would take it in and see what was wrong with it. Several minutes after ending the call, I received another call from the original service advisor indicating that they would look at the car and try and figure out what was wrong with it and that they would not be cashing the check that I wrote to them the day before. Although I was happy that they weren’t going to charge me, the fact remained that there was still something wrong with “new” car. By the way, the gas problem was never mentioned again…
Later that afternoon, I received a call from the service advisor and he indicated that they had done yet another “thorough” check of the car and that the security system cluster was “shot” and that they needed to order parts and replace the entire cluster. This could take anywhere from 2 days to 6 weeks or more. They indicated that they would cover a rental car until that time. At this point, I was furious. A short time later, my parents stopped by the dealer and spoke with the service manager and the owner’s son. They made an attempt to let my parents know what the problem was “now”. They said that they had to wait for parts from Germany and that as far as the warranty was concerned, they were obligated to give me a rental car and that was all. They also gave my parents a 1-800 # and told them that maybe Volkswagen credit could defer a payment or two since I couldn’t drive the $575/month car.
I proceeded to call Volkswagen Credit and he indicated they will only defer payments under certain circumstances, but this type of circumstance did not qualify as that. He then directed me to another number for Volkswagen of America. He indicated that they were the ones that held warranties on behalf of Volkswagen and that maybe they could help me out on payment or two.
I then called and spoke with a consumer advocate on behalf of Volkswagen of America. I proceeded to explain the entire situation. She indicated that she had never heard of a Volkswagen dealer treating a customer that way and that she was very sorry on behalf of Volkswagen. I explained that I was just numb with frustration and I needed someone to help me. She apologized profusely and asked what I would like for them to do on my behalf. Wow, now maybe we’re getting somewhere with customer service… I indicated that the only thing I wanted was to get my $2000 down payment back, get out of the vehicle and be done with it. She indicated that she would see what she could do to make this happen. I also indicated to her that I was considering filing a complaint with the BBB and the Attorney General if something wasn’t done to resolve the issue.
Basically, in a nutshell, I feel that I am being taken advantage of, belittled, and just overall treated unfairly in this whole situation. All that I want is my down payment back and to get out of this mess.
#472 of 1143 Re: Transmission Problems [kreiebaby]
Nov 30, 2005 (11:00 am)
I am researching 06 beetles and came across your post. I drive an Olds Alero and had a very similar problem. Well, I don't even pretend to be a mechanic, but I thought this might give you a starting place. My problem was with the electronic fuel pump. On the pump from the GM factory, there's a little 'sock' filter. When the pressure built up, the sock would stick together and not allow fuel through to the engine. It's not supposed to do this obviously. My car would just lose acceleration all of a sudden. The engine would not shut off, but when I pressed the gas pedal, nothing happened. The RPMs went to normal idling range. Pressing the gas pedal didn't even make the RPMs increase, which indicated to me that it wasn't the transmission (it wasn't slipping into neutral). Then, out of the blue, I'd try the pedal one more time, and the car would accelerate like nothing had happened. No codes will show up, and it took my dad (a mechanic) driving it about 30 miles before he could duplicate the problem. Anyway, long story short, I had the fuel pump replaced, and the problem was solved.
Like I said, this may or may not help you. I'm sure there's some major differences between GM and VW (or at least I hope there are!). I'd hope that with only 14,000 miles you wouldn't already need a new fuel pump. I just thought I'd share in case! Good luck!
#473 of 1143 2006 tdi
Dec 02, 2005 (1:06 pm)
I just bought my first diesel. I was told to turn the key once and let the glo plugs heat up. I was also told that this should only take a minute or two to start the car. It actually takes almost an hour or more depending on how cold it is. The dealer keeps telling me there is nothing wrong with the car. So is there something else I am so suppose to do? I really hate getting up at 5am to get my car started.
#474 of 1143 Re: 2006 tdi [tdi123]
Dec 03, 2005 (3:06 pm)
An hour to start a car? Try this. Turn on the key and wait for the glow plug light to go out. Then turn the key off momentarily, turn on again and wait for the glow plug light to go out. You can cycle the glow plugs two or more times, depending on how cold it is outside.
You probably have a glow plug relay that keeps the glow plugs on for very short time, which may not be enough for cold starts in cold weather.
I have a Mercedes 300SD and I usually cycle the glow plugs twice for a cold start and this works just fine. There are glow plug relays that keep the glow plugs on longer, even after the engine has started. You may need to change your relay if you live in cold country.
#475 of 1143 Re: 2006 tdi [tdi123]
by MrShift@Edmunds HOST
Dec 05, 2005 (9:53 am)
DEFINITELY defective glow plug system unless maybe you live in Siberia at which point the engine would not even turn over.
What ambient temps are you operating at in the morning? Is the car outdoors?
#476 of 1143 Re: 2006 New Beetle TDI Problems Already [beetleblues]
Dec 05, 2005 (10:41 am)
Sorry to hear about your problems with your new beetle!!!!
$575.00 per month for a Beetle??
#477 of 1143 2000 1.8T problems 5-speed(Sun flower yellow)42,000 miles.
Dec 09, 2005 (7:38 am)
1. EPC and check engine lights lit constantly.
2. Arm rest broken, and door pulls peeling.
3. Dash board lights by the heater controls not working.
4. Radio/cd player works sometimes.
5. Pass. door pops loudly when you open and close the door.
Does anybody have a definate answer why the EPC light lights up. It sounds like the dealers just keep replacing things until it goes away. Can anyone send me to a good repair shop or dealership in the Chicagoland area? I do not want to spend a fortune on this car-I'll trade it in on an American(union) built car, maybe the quality will be better.
I'll miss the turbo spooling up and the power -but I do not want a car that will bleed my bank account dry.
#478 of 1143 2006 New Beetle Heating Problems
Dec 09, 2005 (10:08 am)
I have a 2006 New Beetle with the new 2.5 liter engine. It has about 2,000 miles on it. When I accelerate the heat coming out of the vents is really hot. However, when I am stopped or at idle, I have no heat. After about 20 seconds the air from the vents gets cold, really cold. AC button is not on, temp. control is at the highest heat setting. It is at VW now for the second time. It was a real hassle this morning and I live in Chicago and I cannot defrost the windsheld unless I am accelerating. Any ideas?
Dec 10, 2005 (7:03 pm)
I just bought my 2000 GLS back in July, and was told everything was in excellent running condition at the time of the buy. My brake pad light came on, and I haven't noticed any problems with braking. In my last car, I could feel a difference when it was time to replace them. I'm very apprehensive about going to the dealership or anywhere else to have them replace the pads especially if they're still in decent condition. Could it be that the light just came on for some other reason?
Dec 11, 2005 (4:14 pm)
I have a 2000 Beetle that was purchased new in 2000. Like many people I am finding out I have had a slew of problems involving the check engine light, the power windows, etc...Yesterday my car decided to catch fire. I think it may be an electrical issue. The fire appeared to start in the center console by the AC Switch and it spread to the radio and then engulfed center console. The fire dept. was great and was able to extinguish the balaze and disconnect the battery. Has anyone heard of this being an issue? I am still shook up and am dreading dealing with VW and the dealer tomorrow. Any advice/ info re. similar issues would be welcome.