Last post on Dec 04, 2010 at 4:10 AM
You are in the Mercedes-Benz CLK
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Mercedes-Benz CLK-Class, Coupe, Convertible
#1367 of 1636 C230K Squeaking Sky Roof
Feb 18, 2003 (8:40 pm)
Took my C230K into the dealer tonight for repair of the squeaking skyroof. As usual, the sunroof squeaked constantly all the way into the dealer. I have never seen anything like it. My 8 year old C280 Benz is still solid as a rock with no squeaks or rattles and this one from the very first drive home squeaks so much it drives you up the wall. You would think the whole chassis is bending and twisting to set up this kind of racket.
Anyway, they let me have a brand new 2003 ML350 to drive which is wonderful. A few changes from my 2000 ML320 but not enough to consider trading. In deference to my 2003 C230K, my 2000 ML320 has been flawless after 33,000 miles. I find it very interesting how many posts complain about the quality of the ML, but mine has been perfect with the exception of several burned out light bulbs. The loaner they gave me also has no problems.
Stay tuned, they said the car would be ready tomorrow evening. Hopefully the squeaks will be quieted and I will be happy again.
Feb 18, 2003 (9:39 pm)
Hurry back, you've got a lot of Benz fans awaiting the outcome.
#1369 of 1636 I agree with BoB
Feb 19, 2003 (2:24 pm)
MB has cheapened up the cars C class to get into another customer base. AS far as service I never had a problem with either dealers. They treat my 1998 C class as if it was a 100K S class and me like a king. Know your dealers before you buy. MB is still a great machine. Japanese cars are great,, but when you go to trade it in they do not hold there value as much as the German and Swedish cars. I also own a BMW M and I have to say the BM dealer is much better.
I believe that anyone can get a lemon are a car with some problem in any auto. The service men in Europe are bay far better then her in the States. Much Much more training and less job hopping. I'm looking to replace my MB and the only other choice is AUDI and VOLVO. I checked out the Japanese car, I like Lexus but I like to fell my cars handling. I don't want a Car with 4 ft of suspension to cover up its lack of handling.
#1370 of 1636 C230K Squeaking Sky Roof - Update
Feb 19, 2003 (4:37 pm)
Well, for those of you who are following the story, the Mercedes dealership called me this evening to tell me that the part the ordered (the sunroof "cartridge" which is essentially the entire sunroof assembly) is the wrong part number. Since '02' the sunroof part number has changed, and the part they kept on ordering to fix this problem is not the part for my MB. Kind of sounds like the blood type matching problem at Duke Hospital. Not only that, it does not appear that they even tried to look at my car to late today even though I gave it to them last night at their request so that they had time to have a full day to work on it! Tomorrow, they are going to remove the headliner to see if it is something that is repairable, like a broken track, otherwise they will need to order new parts from Germany that will take "days" to arrive. Sorry, but I do not need this on a new car and I would be better off keeping my old "starship" which doesn't cause the problems this one does. Granted, "starship" is a 1995 model but I do not have the problems with it that this new one is giving me. Blame it on my wife who just needs a new car for no reason!
Will keep you posted.
#1371 of 1636 C230K Squeaking Sky Roof - Sweet Update
Feb 20, 2003 (1:14 pm)
The Mercedes dealership called this afternoon to indicate that they feel they have effected a complete repair of the panaromic sky roof. Once they removed the headliner they were able to identify an obvious feature (they did detail) that was causing the squeak. They did indicate that it was a rubber to rubber issue. My salesman drove the car over smooth roads, railroad tracks and speed bumps and indicated that he did not hear a peep out of it ... alls quiet from above. They indicated that they wanted to keep it overnight so that their QC Manager could give it a "complete" going over in the morning before giving it another complete detail comparable to the one they gave it upon delivery. The car should be ready to pick up after 10:00 AM tomorrow complete with a full tank of gas. As you can tell, they have made me happy man. Service after the sale is a big issue and one the Mercedes Benz has proved to me that they want their customers to be loyal to the brand.
#1372 of 1636 Squeaking Roof
Feb 20, 2003 (4:49 pm)
Good luck - I'll keep my fingers crossed for you! Good to hear they are treating you right.
#1373 of 1636 new mb c230 sport sedan kompressor
Feb 20, 2003 (8:55 pm)
after almost 3weeks of shopping and making a decision betwen c class and bmw325i I made my decision for the c class 230 sport sedan with cd changer bosse system and options c2 and c4,total was $31.000 my question is did anyone bought the car and how is the driving (I test driven the car twice and I liked handling and engine )but I like to here from a owner also how much they pay for it, im waiting cause the car has to be build and hopefully should be in my hands end of march or first week of April dealer was good no pressure at all and I configure the car the way I wanted ,but now reading all the messages in this bord im getting scared maybe bmw was better choice also message#1356 from jrct9454 was very helpful what I should do before I drive the car of the lot.
Feb 21, 2003 (6:34 am)
I agree with your choice, and can assure you that BMW 3ers have their own long list of issues; no German make can compete with the Japanese for initial quality and long-term costs. However, there are unique qualities to the Germans that have me coming back for more...in any case, the quality differences between BMW and MB are too small to make the difference in selecting a car. This decision should be based on how the two cars' various strengths and weaknesses meet your needs. On that basis, we too picked the C240 over a 325.
Feb 21, 2003 (7:28 am)
I too ordered an '03 C230 Kompressor Sport Sedan with C2, Bose, CD Changer, & heated seats. My order went in on 1/29/03 and I am expecting the car at the end of March. The MSRP was 31,985 and I paid 31,000. Sounds like you got about the same deal. I also drove the car twice and picked it over the 325i and Audi A4. I have not heard from anyone who actually owns the car yet, but you are the 3rd or 4th person on this board that has ordered one. As soon as I take possession (the WAIT IS DRIVING ME CRAZY) I will give you guys the full detail on my initial ownership experience. This is the first MB that I have bought; I've owned three other German cars in the past and yes, you have to get used to some of the little "quirks and inconveniences" that come along with the best handling/driving vehicles on the planet. Congrats on your order!
Also, what color combo did you get? Mine was white/charcoal.
#1376 of 1636 C230K Squeaking Sky Roof - Success!!!!
Feb 21, 2003 (12:04 pm)
Today, I picked up my new C230K from the dealer after they called to indicate that they had effectively fixed the problem. Just wanted to say that Mercedes is on top of the problem (which should no longer be a problem) since the construction of the sunroof cartridge has been modified since its introduction in 2002. Mercedes has a technical service bulletin (TSB) out to the dealers advising them how to fix the sunroof squeak in vehicles not fitted with the new design.
So far, no squeaks, just pure quiet. Now I can really enjoy driving this car ... it is going to be a fun one!