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Toyota Highlander Accessories and Modifications

1400 messages,  Last post on Oct 12, 2009 at 8:45 AM

You are in the Toyota Highlander Forum. Your Hosts are steve_ & tidester

What is this discussion about? Toyota Highlander, SUV


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#635 of 1400
Foglight by wwlccp
Apr 04, 2004 (8:54 pm)
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Hi!
 
I wanted to change the fog light bulb on the car and on the sylvania site it said it took a H3 bulb but when i took the bulb out from the fog light housing, it said it was a H3D(which looks like an H3 but with H7 plug). Did anyone find a replacement bulb?
#636 of 1400
Re: Hitch for 2004 Highlander [shawn #621] by mccannr
Apr 10, 2004 (3:43 pm)
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Replying to: shawn (Feb 25, 2004 8:41 am)

Are you going to let this go? Like you, I was ripped off.
I have the receipt and window sticker for the 2004 Highlander tow prep package, and the brochure clearly states that "trailer prewiring" is included. But, it's not there. Both the dealership and toyota.com are giving me the runaround. By the way I owned a 2001 Highlander and installer the hitch myself, there is no plastic box on the 2004, the spare is there.
#637 of 1400
Re: Re: Hitch for 2004 Highlander [shawn #621] [mccannr #636] by hljoe
Apr 12, 2004 (2:55 pm)
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Replying to: mccannr (Apr 10, 2004 3:43 pm)

The "trailer prewiring" consists of the harness from the engine compart fuse box to the converter, which is by the drivers side rear wheel on my '04. Must remove panels inside of HL to gain access to converter. Reading prior post for this hitch wiring, I didn't know what the Tow Prep Package included. The dealer didn't either. I pushed Toyota for the CONVERTER, which is on my window sticker, NOT the wire harness, which I would still have to purchase. I think Toyota knows this Prep Package is misleading. I expected a harness by the bumper ready for a hitch also.
#638 of 1400
Oh what a tanged web by mccannr
Apr 15, 2004 (5:18 am)
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Replying to: hljoe (Apr 12, 2004 2:55 pm)

Thank you for contacting Toyota Motor Sales, U.S.A., Inc.
We apologize for the confusion surrounding the towing converter, transmission cooler, and wiring harness on your 2004 Highlander.
We would like the opportunity to further review your concerns.
Please provide us with a copy of your receipts and Monroney Label (window sticker). You may either fax the documentation to 310-381-7813, or you can mail them to:
Toyota Motor Sales, U.S.A., Inc.
19001 South Western Avenue. Department WC11
Torrance, CA 90509
We will be in touch with you shortly thereafter.
 
Thank you for contacting Toyota Motor Sales, U.S.A., Inc.
We appreciate the opportunity to address your inquiry.
According to our records, you contacted us by telephone on April 9, 2004 regarding your Highlander. At that time we advised that you should look for a male jack connector with orange, brown, light blue wires. In addition we referred you to your local Toyota dealership for further assistance if the male connector cannot be found.
Your email has been documented at our National Headquarters under file #200404020415. If we can be of further assistance, please feel free to contact us.
 
We appreciate the opportunity to address your inquiry and apologize that our website did not offer additional information on pre-wiring.
Trailer pre-wiring enables the optional towing electronics to plug into the vehicle. The optional towing electronics would include, for example, the converter and wiring harness.
It has been our pleasure to assist you with the information you requested.
Your email has been documented at our National Headquarters under file #200404121335. If we can be of further assistance, please feel free contact us via contact us. or by calling 800-331-4331. We are available from 6 AM to 6 PM, Pacific Standard Time, Monday through Friday.
 
Thank you for contacting Toyota Motor Sales, U.S.A., Inc.
We appreciate the opportunity to address your inquiry.
The pre-wiring for the tow package on the 2004 Highlander is located internally within the body of the vehicle. In order for the pre-wire to be utilized, the wiring harness and converter would need to be installed.
Your email has been documented at our National Headquarters under file #200404121335. If we can be of further assistance, please feel free to contact us.
 
Thank you for updating Toyota Motor Sales, U.S.A., Inc.
We apologize that our previous response did not directly answer your inquiry.
According to our research, the 2004 Highlander with the Towing Prep Package option (as yours has) does not include the converter box found in previous model year Highlanders.
If you were to purchase the Toyota towing hitch, which is supplied with a wiring connector, you would still need to purchase the converter box separately.
We apologize if this has caused you any confusion or inconvenience.
Please discuss your towing needs with the Customer Relations Manager at Northway Motor Car for possible options or alternatives.
Your file #200404140104 has been updated with this email at our National Headquarters. If we can be of further assistance, please feel free to contact us.
Thank you for your patience and understanding.
#640 of 1400
AFTERMARKET SIDE AIR BAGS by lamontbond
Apr 19, 2004 (4:09 pm)
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i just bought a 2004 highlander and was wondering if i could get the side airbags installed after market. sorry if that's a stupid question but my wife is bugging me about it
#641 of 1400
2004 Highlander trailer tow package by apop
Apr 21, 2004 (8:27 am)
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I've read the posts about others' experience with the non-existent "trailer prewiring" in the '04 Highlander.
 
I spoke with the customer relations people at Toyota and was told my concerns would be passed on to higher management but not to expect a reply.
 
I bought a Hidden Hitch unit at etrailer.com and paid my local mechanic $18 to install it. I had to buy the Toyota harness from my dealer for $38 plus tax. I installed it myself with no problems.
 
I'm curious if anyone has had success getting Toyota to pay for the harness. It seems to me this is a blatant case of false advertising since the brochure clearly states the prewiring is included in the trailer tow package.
 
I intend to persue this issue with Toyota so any and all responses would be appreciated.
#642 of 1400
by thoon
Apr 21, 2004 (9:38 am)
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Why doesn't everyone on this board with a 2004 Highlander with towing package just file a class action law suit against Toyota together?
#643 of 1400
Re: [thoon #642] by apop
Apr 21, 2004 (10:51 am)
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Replying to: thoon (Apr 21, 2004 9:38 am)

For the money involved, I don't think it would be practical to file a class action suit. If a lawyer were even to take the case, his fee would wind up taking just about all of any judgement we might be able to get. I, for one, would be happy to get my $40 refunded. I think Toyota ought to volunteer to pay for the harness and installation as a matter of good customer relations.
#644 of 1400
Tint by 2003tls
Apr 21, 2004 (2:05 pm)
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Has anyone here tinted their Highlander if it already has the Privacy glass? Do you just get the front side windows done? How does it look?

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