Last post on Dec 03, 2013 at 4:45 PM
You are in the Prices Paid - Buying & Leasing Experiences
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Mercedes-Benz E-Class, Sedan, Wagon
#1263 of 2212 Re: Just got a great deal on a 2012 e350 [bzjam]
Dec 11, 2011 (4:39 am)
Would be interested in knowing what incentives were included in deal. I am going to assume you had incentives because you purchased the car for well under what the dealer paid for the car.
*Currently there is a 2000.00 conquest incentive on the 2012
*Currently, there is a 2000.00 MB Financial incentive to those who currently have a MB lease or an MB loan - which could not be bundled with the conquest incentive since it is a "conquest", or taking a customer who owns a luxury car, but not a Mercedes, and bringing them into the fray, so to speak
There is also a special incentive available to dealers for loyalty. The amount I believe is 2000.00. This incentive may be able to be bundled with the MB financial incentive.
USAA provides a pricing level for members of 500.00 over invoice LESS 2000.00. That cannot be combined with most other incentives - but the MB financial incentive CAN be combined with it.
You got a great deal, even assuming incentives.
As an example, in October, my 62,325 E350 sport was sold to me for $55,300, and included MB maintenance for 3 years, a 1000.00 or so value.
But that included USAA incentive and MB Financial Incentive of 1500 (which is what the incentive was in October). Invoice on the car was $58275.00, so I bought the car for about 3000 under invoice.
Enjoy your car - I've never had an E class sedan that handled, acceleratred and provided fuel economy like this new 2012.
#1264 of 2212 Re: Just got a great deal on a 2012 e350 [abacomike]
Dec 11, 2011 (5:31 am)
I didn't qualify for any incentives. When they were offering the $4000 conquest I had considered buying an old Cadillac for $1000 just to qualify but I didn't. I was told the special pricing was part of the "Winter Sales Event" they are having. I think it also has something to do with me being in constant contact with them over the past few months waiting for the right deal. I rented the 2011 e350 last week in Miami and thought it was great. When I got my 2012 e350 I thought wow they fixed all of the little things I didn't like about the 2011 such as the location of the iPhone connector, the extra hp and gas mileage, the improved graphics on the instrument panel, and the sd card slot instead of the PCMCIA slot. I think the reverse camera is slightly better too although I have to say the one on my Ford Expedition was much better then both.
#1265 of 2212 Re: Just got a great deal on a 2012 e350 [bzjam]
Dec 11, 2011 (3:04 pm)
Personally, after speaking with my best friend, who interestingly enough is the general sales manager of the dealership where I buy all my Mercedes Benz vehicles, he cannot understand how you could buy a new E350 sedan with P1 for 7,000 dollars + under MSRP without incentives. If what you state is correct, and you did not qualify for any incentives, the dealer sold you the car at a loss to him of over $3000.00.
Let's assume the car MSRP'd at 57125. Subtract 875 shipping and then multiply by .93 (his invoice factor), then add back the shipping cost of 875.00. Thus, his invoice is 53187.50. In addition to this, there is about 2% holdback or $1000, give or take a few bucks. Thus, his actual, dead cost for the vehicle is about 52,000.00. But you paid over 7,000 below MSRP. My best friend told me that he has never, ever heard of anyone getting that much off MSRP, with no incentives from USAA or Mercedes Benz, or Mercedes Benz Financial. He also added that not even he could purchase a vehicle for that price, and he is the GM.
His guess is that you qualified for at least $3500 in incentives in order to buy the car for what your purchased it for.
I sure would like to know how you were able to get a car for what you paid for it with no incentives. He also would like to know that. He said he would love to purchase cars for his inventory from your dealer, if you could let us know who the dealer was. He said he would call him up and buy as many as he would let him have.
#1266 of 2212 Re: Just got a great deal on a 2012 e350 [abacomike]
Dec 11, 2011 (4:47 pm)
Maybe it has something to do with the end of the year and taxes, maybe its the holiday season and he was in the giving mood, but I don't think it would be a $3000 loss especially when other dealerships are willing to do $6000 off with no incentives also. Merry Christmas to all (me especially I guess!) and good luck with your deals.
#1267 of 2212 Confusing MB Web Site vs European Delivery
Dec 13, 2011 (6:42 am)
I ordered my E350 in November for January 2012 delivery. There has been confusion from day one about the Purchase Order vs. the Confirmation of Order from MB.
I ordered thru the dealer option 401 Heated and Ventilated Seats. That required my upgrade to leather so I chose to do so. When I got the Confirmation a few days later it did not show option 401 for $450 but rather option 432 Active Multicontour Drivers Seat with massage. I didn't raise an objection because the $660 option was more then I ordered and I presumed, incorrectly, that the option included ventilated seats, the option I really wanted.
Skip forward a month and when I went into the dealership to pay for the vehicle the saleslady noted the difference and told me I was not getting ventilated seats. We have no clue as to why MB European Delivery did not follow the salespersons purchase order. I already have my reservations in January to pick up the vehicle.
The only solution from MB was to get a loaner during my trip and have a new configured vehicle made which probably would delay delivery another month or two. I opted not to delay.
Further confusion is directly from their web site. It says P2 includes multi contour seats. Is the vibrator truly a $600 option above that or am I being charged twice, one in P2 and again as separate option?
Any suggestions? Can't they just simply make the adjustment to my car since they have one month's notice to correct their mistake?
Dec 13, 2011 (7:26 am)
Would $2,000 below dealer invoice (Conquest incentive included) be a good deal on 2012 E 350 Luxury, with P 1 package? Can I do better? Also, can/should I get 3 year prepaid Maintenance package thrown in? Finally, I would like to get the 5 spoke wheels on the 17" Luxury package, but the brochre doesn't say they're available. Can the dealer switch them out? Thanks for any assistance.
#1269 of 2212 Re: Confusing MB Web Site vs European Delivery [hhoyt]
Dec 13, 2011 (8:40 am)
Multi-contour seats is a separate option on the E350, but on the E550, it is a standard feature. Their website is incorrect, and I have checked this out because I too ordered multi-contour seats and heated/ventilated seats with leather with my P2 package. I was told, and my dealer verified, that the multi-contour seats come standard on the E550, but are a separate option on the E350. That should answer your question on that subject.
I feel that the multi-contour seats are not worth the extra $600. The massage function is uncomfortable and distracting when driving the vehicle. The "wrap-around" feature is the best feature of all, snuggly holding you into your seat, especially on turns.
As for the confusion on the order, unfortunately you read the confirmation and noted that the option you ordered was not being added to your new vehicle, and did not report this to the dealer, nor did the dealer attempt to correct it, assuming he knew nothing about the incorrect order since you did not notify him. Thus, there is a shared responsibility/liability here, the dealer for not checking to make sure the vehicle was ordered correctly, and you for not bringing to their attention the "missing" 401 package.
Quite frankly, I would not accept the car they built for you nor would I wait for another one, especially in winter in Europe. If you want ventilated/heated seats, which includes a fan under each front seat to blow the cabin air through the bottom and back of the seats and/or with the heated seats button pressed to one fo the three settings, warm/hot air through the bottom/back of the seats, then you should get them. I live in Florida, and needless to say, it's the ventilated cool air that is essential here during late spring, summer, and early fall.
I would sit down with the owner/general manager of the dealership and go over this mess! Insist that he have a new car ordered for you with the exact options and colors you want and have it delivered to his dealership ASAP at the same pricing as if you took European delievery (7% below MSRP, which is approximately dealer invoice. If youi want the multi-contour seats, insist that this be added as part of making you a satisfied customer.
Another possible solution is to have the general manager of the dealership involved in "locating" the car you want and having it shipped to his dealership with the above stipulations. If the dealer is uncooperative, TAKE YOUR BUSINESS SOMEPLACE ELSE!
Even though you share some of the responsibility for the problem (by not notifying the dealership of the option not put on your car, but ordered and not showing up on the confirmation), you are the cusomter, and in this case, the customer is always right. You should not have to wait 2 months for a car. All I waiting was 6 weeks from the time I ordered the car and the time I took delivery here in Florida.
Good luck with whatever you decide and enjoy this car - it is definitely worth waiting for with the improvements in the transmission and engine that they have made.
#1270 of 2212 Re: 2012 E 350 [stevemc3]
Dec 13, 2011 (8:55 am)
Yes, a $2000 below invoice is a good deal since he is selling you the vehicle for about his invoice and will receive $2000 from Mercedes Benz to cover the below cost price. Remember, the 2012 4 door sedans are in tight supply for some reason, throughout the country. Anytime you can buy a limited inventory car for that price is excellent.
Pre-paid maintenance is a great feature if they would throw it in for you. The average A maintenance is $330.00. So, you get $1000.00 worth of maintenance for about $700 +/-. At the price he is selling you the car for, I would doubt he has much room left to accomodate the "throw in maintenance", however, with this being the end of the year, he might be willing to eat into his 2% holdback a bit. Who knows - but if you don't ask, you'll never know.
If you are getting the luxury model, there are not alot of them available since 90% of the E350 production this year is in the sport model. Swapping wheels is difficult because of the tire pressure sensors in each wheel - which sends data to the car's computer system. When you change wheels, everything has to be re-programmed - and is costly in terms of shop hourly costs. It takes a tremendous amount of time to change wheels and tires because of the reprogramming.
#1271 of 2212 Re: 2012 E 350
Dec 13, 2011 (9:34 am)
Abacomike--many thanks. Very useful information.
#1272 of 2212 Re: 2012 E 350 [stevemc3]
Dec 13, 2011 (11:33 am)
You are quite welcome!