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Toyota Highlander Owners: Meet the Members

257 messages,  Last post on Jul 03, 2008 at 6:02 PM

You are in the Toyota Highlander Forum. Your Hosts are steve_ & tidester

What is this discussion about? Toyota Highlander, SUV


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#228 of 257
Looking for a Highlander by paterd
Oct 13, 2005 (11:58 am)
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Hi,
I was doing a search for used Highlanders and came across this forum so I had to sign up. I sm starting to look for a used Highlander, I'm tired of buying new cars and dealing with the bugs. I am picky about color, so I haven't been able to find one I like. I need to start looking seriously though, as I want it before the show flys. Sounds like some happy owners here!
#229 of 257
Re: Looking for a Highlander [paterd] by landdriver
Oct 13, 2005 (8:16 pm)
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Replying to: paterd (Oct 13, 2005 11:58 am)

Welcome to the Highlander boards!
 
Good luck in your search. In the case of the HL as in Toyotas in general the number of flaws tend to be low. I bought new and the two flaws I experienced (glovebox rattle and front door side wind noise) were taken care of by the dealer under warranty. One of the members on this board makes the point that sometimes the price difference between a new and used HL may not be all that much due to the fact Toyotas don't depreciate as much as some other brands.
 
The HL is a car that people fall in love with!
#230 of 257
You will love it by billran
Oct 14, 2005 (5:34 am)
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I personally believe that the Highlander is an excellent choice and you will love it. We have always bought our cars new. I know that costs a bit more but my wife loves the smell This Highlander is the first new car I have ever purchased that did not have even one small problem to take it back for. I think you can't go wrong, new or used, and landriver is correct that unfortunately you probably wont find a huge savings buying used. Either way you will have a great car.
#231 of 257
Re: You will love it [billran] by paterd
Nov 04, 2005 (12:36 pm)
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Replying to: billran (Oct 14, 2005 5:34 am)

My hubby talked me into looking at a new one, you're right, the used ones are that much less, besides I haven't been able to find one around here! I must say though, so far I am disappointed with the upholstery, it looks like the only choices are a very light beige or very light grey. What are they thinking of using such light colors for a car interior/upholstery! Now I will have to spend more and get leather, which I don't really want but it's better than trying to keep a light colored fabric clean!
#232 of 257
Re: You will love it [paterd] by landdriver
Nov 04, 2005 (8:08 pm)
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Replying to: paterd (Nov 04, 2005 12:36 pm)

Yea the HL interior is light overall (not sure how prevalent this trend is on other Toyota models); the HL's cousin, the Lexus RX330, has a dark interior but costs 10K more. (The edition of the HL that's sold in Japan has a dark interior.) Keep looking at the HLs until you discover which one appeals to you the most!
#233 of 257
Re: Looking for a Highlander [landdriver] by adest
Nov 08, 2005 (4:52 pm)
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Replying to: landdriver (Oct 13, 2005 8:16 pm)

I have been looking for references to HL with rattle/vibration problems. I bought a 2005 in August, and found that there was a buzzing noise at certain RPM just under my feet - it didn't sound right. So, with less than 2000 miles on it, I took it to the dealer. After 2.5 days of test driving with techs (half could hear the buzz, half couldn't), finally the shop foreman drove with me and heard it for himself. He found it came from the steering rack, where he'd also found some lubricant that had come from "somewhere". I was very upset that now they were going to start replacing parts to try and find out what was wrong. They finally admitted that this was not just "normal" vibration noises. (kinda knew that when I took it in!)....
 
SO, I made a deal, wrote a check, got screwed over royally by the dealership, and drove away with a 2006 just last week. The 2nd or 3rd time I drove it any distance, I noticed that there's a rattling in the driver-side door! If I pull the door handle tighter while driving it goes away. It seems to be coming from the inside of where the shoulder restraint mechanism is - but nothing I adjust or press on makes a difference.
 
I have tried to ignore it, and I have been through and through trying to get the techs to hear what I'm hearing, I'm close to tears, and my husband and I are arguing over it. (he supported the trade-in hoping we could just walk away from the problem vehicle) Why oh Why did I trade in my Tundra???
 
I'm at my wits' end. I've always driven Toyota. (7 in my life so far) This has me feeling like they are just riding on the coat tails of their reputation - not earning it anymore.
 
I'm really not THAT noise sensitive - but this is right at my ear, and I would expect that esp after paying much more to finally have a "new" vehicle, this would not be an issue. Especially after spending so much time pleading with them before that the steering-rack vibration wasn't just in my head, I am just emotionally and mentally exhausted with it.
 
I'm going to take it to a DIFFERENT dealer's service department and see what they can do. I just can't stand the thought of dealing with the same jerks at the first dealership.
#234 of 257
Re: Looking for a Highlander [adest] by landdriver
Nov 08, 2005 (9:19 pm)
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Replying to: adest (Nov 08, 2005 4:52 pm)

I think taking it to another dealer is an excellent idea -- even after buying the first HL you should have got a vehicle you were completely satisfied with.
 
Rattling problems are not exactly uncommon to HLs unfortunately. Since women's hearing is more sensitive to higher frequencies, if the service department happens to have a female tech (mine does), you might see if you can get her to do the test drive. I hate rattling problems because even the simple ones can be difficult to isolate.
 
Generally HL owners are very happy with their cars. Been poking around the Toyota Tacoma and Ford Ranger Problems and Solutions forums as I'm comparing these two vehicles, and although Toyota's generally have less problems than Fords, for example, and although both in most cases produce solid vehicles that their owners are very happy with, occasionally both will produce a lemon.
 
Its good to hear from both owners who are satisfied with their vehicles as well as those who aren't so we all can make informed decisions. In any case hopefully you'll get the problem fixed sooner or later; keep plugging and keep us posted!!
#235 of 257
Re: Looking for a Highlander [landdriver] by adest
Nov 10, 2005 (1:54 pm)
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Replying to: landdriver (Nov 08, 2005 9:19 pm)

Hi landdriver,
 
I took it to a different dealer's service department, had a tech drive it, and he immediately heard it. In this case, it's right next to the driver's ear - even with the radio on, it's obvious. They determined it was coming from the seatbelt's upper "adjustment assembly" and ordered a new one.
 
They got it in today, and let me come right over - took about an hour total for the installation. And it's quiet. Sigh. Even on rough roads. ALTHOUGH, as you say, women have good hearing, and mine seems to be especially good (it's a curse - I didn't blow out my eardrums as a teenager). So, I can barely hear "something" going on in the column the seatbelt is attached to. It's only just enough to make me worry that it will start up again. And I'm sure now I'm tuned into it.
 
A friend at work almost at the same time bought an identical 2004 highlander to mine (4cyl, etc), and we went to lunch today. NO rattles anywhere in her used 2004 with 33,000 miles. Very solid.
 
I'm hoping this really is the fix. My nerves are wearing thin. I'm hopeful...
#236 of 257
Re: Looking for a Highlander [landdriver] by adest
Nov 10, 2005 (2:10 pm)
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Replying to: landdriver (Nov 08, 2005 9:19 pm)

Oh - P.S. to landdriver:
 
I had a Tacoma for a while. I bought it new in 2000. That was the last time I bought a Toyota that I didn't have to take back to the dealer with a problem sometime during the time I had it. (for a little over 2 years).
 
It was a manual transmission, and my commute is 16 miles of stop-and-go traffic. It was not very comfortably laid out for a small (5'5") woman, even though it's a small truck. I suppose the automatic transmission version might have been more comfortable.
 
So, I traded that in for the REALLY comfy (and Quiet) Tundra (V6 - automatic trans). BUT wanting better mileage and a back seat that could seat adults, I traded it in for the (first) Highlander.
 
If I could undo everything, I'd wash it all away and keep my Tundra - got its rated 17-19 mileage and sometimes better. Looking back, it was a big mistake to trade it in - even though it HAD been through the whole "gas cap not sitting right" fiasco - making the engine light come on.... They finally replaced the neck to the gas tank, and, finally the charcoal cannister before the light stopped coming on. (didn't listen to me on that one either - just kept telling me I wasn't putting the gas cap on right!).
 
Anyway - I'm rambling - the point is: my first vehicle was a 1985 Toyota extra cab pickup that was wonderful - that's why I got the Tacoma. Not quite as simple anymore as they used to be, but the Tacoma was a reliable little truck! Quiet, too!
#237 of 257
Hello and need your suggestions by klaremrip
Nov 10, 2005 (3:54 pm)
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Hi everyone!
 
My name is Klara and I live in San Diego.
  
I've been reading these forums and they have been so helpful! Yesterday, my DH and I bought a black '03 CPO HL Limited. I haven't taken delivery on it yet since they are taking care of a few things for me first.
  
In the meantime, can you recommend some accessories I might need? The HL came with the standard Limited features. I'm thinking I need a trunk organizer - but what kind would you recommend? Any other recommendations?
  
TIA!

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