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SUVs Toyota Highlander Toyota Highlander Owners: Meet the Members
257 messages, Last post on Jul 03, 2008 at 6:02 PM
You are in the Toyota Highlander Forum. Your Hosts are steve_ & tidester
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Replying to: metoyokapala (Dec 18, 2005 7:56 am) Anyway though eric, you can always take them to small claims court right? They'll tell you anything at a dealership. When I was buying my Toyota Highlander, the manager said, "I never sell a car without the floor mats." Not! $220 was added to the bill. They did take $1000 off the price of the car though. One thing that really bothered me when I was buying my new car was the finance guy (or whatever) asked me the mileage on the Highlander that I'd just test driven. I said 60. So he sort of emphatically shook his hand in a slashing motion and said 50. Like the represented mileage of the car is somehow debateable? Whatever. Just as I was about to drive off the lot, the dealer came running out with the "Passport to Convenience" booklet and backhanded it into the glove compartment with a sort of Grinch-like smirk. I should have thought something was up at that point. You wanna hear something really funny though? I had my oil changed yesterday at the dealership that sold me the car. So I went to pick it up. Outside it's pouring rain, and my car is parked right next to this clown-colored car with garish mismatched panels. I think my dealership is trying to tell me something! Sort of like park the car in the middle of the lot in the rain and make the customer walk to his "land of the Misfit Toyotas car." Anyway, I thought it was kinda funny, because the sold me a brand new car with several repainted panels. Yep, they can get you with the money you pay, that is the price, or the quality. Or both. And then the little petty nick nacks as well. Try small claims?
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Replying to: lgjava (Dec 18, 2005 9:35 am) I went to one dealer who told me not to shop around. I am buying a $30000+ car what makes you think I won't shop around. He would not let me walk out the door without a deposit. I gave in and gave him $100 deposit. Then I found a better price and he told me to buy the car from somewhere else and hung up on me. The car that he wanted to sell me was already traded to another dealer that I had visit earlier. I complained to Toyota national but that was useless. I am pretty sure nothing will be done about it. I finally did buy my 06 Highlander Limited from a dealer who sold it to me at invoice price. I also did get my college grad. rebate of $400. The dealer that I did buy the car from treated me with respect and was never pushy. He bent over backwards to get me the details of the car and price and when he would get it. He also did not hide the invoice price. He plainly just told me what it was and it did match the paperwork he showed me on the new car. Since it was a dealer trade the car does have 31 miles on it but thats all good. I am going to enjoy the highlander once I get it at the end of this week. With all the horrible experience I hear from other people, I think toyota needs to start looking into some of these dealers, they are going to lose customer's. I almost went to Honda but my dad told me just find another dealer. |
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Replying to: landdriver (Oct 13, 2005 8:16 pm)
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Replying to: paterd (Jan 18, 2006 6:31 am) Here I am again, still haven't gotten my Highlander, I just hate new car shopping. Don't we all! Today I found out my Credit Union has a 2004 Highlander with 40,000 miles ( they say "low mileage"!) but I think that's a lot of miles for a 2 year old car. I agree. Also the color is green and I sorta had my heart set on blue. They want $24,725 for it, does that sound like a good price? I'm not calibrated to used HL prices; perhaps someone else will chime in. In any case the answer depends on the options -- it almost for sure is a Limited as non-limited base HLs can be had for as little as 23K new; Limiteds start around 30K new. Assuming it's a loaded Limited with options like AWD, 3rd row seat, heated seats, and entertainment and/or NAV system, then the price begins to look good, but this is just my personal uninformed take. Since you're not thrilled with the millage nor the color you may use this a data point as you become more familiar with used HL prices. You may check-out used HL prices in the paper or at your local Toyota dealer or other used car dealers. Also edmunds.com has a used car price calculator (kbb.com may too), but I'd use those numbers with a grain of salt. You might also check-out the Real-World Trade-In Values board to see if that is at all useful. Good luck, and let us know what you decide!! 
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Hello everyone: I have owned my Highlander since last October after having test-driven numerous crossover vehicles such as the Endeavor, Pilot, CRV, '06 Grand Vitara, Forester XT, Outback 3.0, Tribeca, and Escape Hybrid. I settled on the Highlander because of its power, handling, ride, reliability, and relative economy (although the Endeavor was actually my first choice, it was just too much of an "SUV"). Has anyone had any experience removing the 3rd row seats? I don't have children and am philosophically opposed to being burdened with such a superfluous, vestigial, mandatory, space robbing symbol of misplaced family values. I would really love to have some more storage space for smaller items. |
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Replying to: metoyokapala (Dec 18, 2005 7:56 am) Westbury Toyota on Long Island, NY is terrible. I thought maybe the online reviews might be a little exaggerated...boy was I wrong! They lack the integrity to stand behind their words and product. The manager is a loudmouthed and aggressive. Their prices are competitive but I certainly would not mind paying a little more elsewhere to get better treatment and know that if something does go wrong they will stand by their product and commitments. I'm with you on Westbury Toyota. Find out what your legal options are. Another thing you could do is post your opinions on sites such as these so other potential customers do not have to go through the same treatment and are aware that there are way better choices out there. Good luck with the litigation. |
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Just wanted to share how pleased my wife and I are with our new classic silver metalic, black cloth interior 2008 Highlander sport. I traded in a 2002 GMC Envoy SLE that we both really liked but the Highlander is superior. We like the firmer ride of the Sport and the extra room for passengers and cargo is great. We've already put 600 miles of around town driving on it and it's a beauty to drive. Bought WeatherTech Extreme Duty floor liners to keep the floor clean and dry and just today installed a custom fitted "CargoLiner" purchased from everythingsuv.com to keep the cargo area clean. By the way Kendra at everythingsuv.com is customer oriented; a pleasure doing business with her. The car buying experience was pretty good too considering how much we dislike the process. Bought the car from Ourisman Chantilly Toyota so if you are living in the greater Washington D.C. metropolitan area I'd give them a try. We paid around $2,500 less than the Edmund's TMV (What others are paying).
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Replying to: eagle17 (Oct 27, 2007 2:42 pm) Please write a review of the dealer too: Dealer Ratings and Reviews |
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Replying to: KarenS (Mar 01, 2001 8:23 am)
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Replying to: jmaxima (Jul 03, 2008 10:50 am) We're looking forward to your parcipation in our Forums. Be sure to check out the wide ranging topics in our Toyota Highlander section. tidester, host SUVs and Smart Shopper |
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