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Mercedes Benz C-Class Prices Paid and Buying Experience

712 messages,  Last post on Oct 03, 2008 at 4:27 AM

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What is this discussion about? Mercedes-Benz C-Class, Hatchback, Sedan, Wagon


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#192 of 712
Obnoxious car dealership- Ewing Autohaus Plano, TX by amt7565
Mar 11, 2005 (9:27 pm)
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During my lunch break I decided to go and test drive the C320. After entering the huge showroom, I could not find the car I was interested in. They only had about 4 expensive models inside. I was looking for some assistance. After a few minutes someone approached me and asked what I needed. When I told him I wanted to test drive a C320 he said that he was a used car salemen and someone from the new car dept. would assist me. I waited for a few more minutes and had the same experience with another used car salesmen. Someone told me to go speak to the receptionist. She was elderly and was yapping her mouth off to her fried on the phone, small talk, barely noticing me even though I was standing right by her. I stood by her for a few minutes and still did not get any attention from anyone. I finally left and another salesmen at the door asked me what I wanted. I said I would come back later and left. I was really ticked off at the treatment of these jerks!
 
Here I go on my lunch break and all I get is rude discourteous service. They probably saw me drive in my 99 Accord and felt I was not rich enough to get their attention or maybe my appearance did not gain them their respect. There were many employees in the showroom, but seems like I was probably the only customer.
 
I am thinking of writing to the BM manufacturer and complaining about their treatment. Anyone have similar experience? Please do share-
 
And yes, please avoid Ewing autohaus in Plano Texas if possible.
#193 of 712
FLA C230K Purchase by hkusp40c
Mar 12, 2005 (1:36 pm)
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I just left the MB Dealer - for a 2005 230K Sedan, Automatic, Sunroof, Lighting Package, Power Drivers Seat/Wheel, they quoted me a price of $32,500. Ran it past two other dealers, and they would not match the price.
This is for a brand new, zero mileage car - several in stock. Any opinions on this price? Not quite the $1k below sticker I was targeting, but fairly close. By the way, this is in the Tampa Bay area....any thoughts!?!
#194 of 712
FLA C230k Purchase ADDENDUM by hkusp40c
Mar 12, 2005 (1:37 pm)
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....oh, the car also included the 6 disc CD changer. ...sticker price was a shade under $35k.
#195 of 712
amt7565 by postoak
Mar 12, 2005 (6:18 pm)
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I understand your frustration, but I think, really, they do things differently at an MB dealership. Go up to the receptionist and ask for a client adviser -- you'll get one.
#196 of 712
hkusp40c by postoak
Mar 12, 2005 (6:26 pm)
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You didn't state the color, but assuming this is for a metallic paint color, then MSRP (according to Edmunds) is $35,640 and invoice is $33,198. So, their offer is $698 below invoice. If a standard paint color, invoice is $32,565 and so that's still below invoice. And don't forget, their invoice could include a $500 IRG (advertising fee) so their offer could be $1198 or $565 below their true invoice. Sounds good to me.
#197 of 712
Re: hkusp40c [postoak] by hkusp40c
Mar 12, 2005 (7:07 pm)
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Replying to: postoak (Mar 12, 2005 6:26 pm)

Not a metallic color - going with either Red or Black with a Black interior.
One other question - anyone think that the Entertainment package is worth the price?
Thanks!!!!!!
#198 of 712
Re: Obnoxious car dealership- Ewing Autohaus Plano, TX [amt7565] by merc1
Mar 14, 2005 (12:30 am)
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Replying to: amt7565 (Mar 11, 2005 9:27 pm)

This sort of thing happens at any high end dealership. I've had the samething happen to me at an MB, Lexus, Infiniti and believe it or not an Acura store. I say ignore them, the dealer. There is really nothing the manufacturer can do about a situation like this. I'd just go to another dealer.
 
M
#199 of 712
Re: Obnoxious car dealership- Ewing Autohaus Plano, TX [amt7565] by jccai1
Mar 15, 2005 (5:09 pm)
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Replying to: amt7565 (Mar 11, 2005 9:27 pm)

I got the exact same treatment at this same dealership a few years ago. When I did convince the front desk to page a sales person for me, he wasn't terribly interested in selling me the car, either. Maybe that's their tactic to make the customer feel that their products are in high demand, but I didn't like it at all. I ended up buying a BMW.
 
I don't think this is common practice among luxury brand dealerships. It's true that they usually seem less eager when you walk through the door than a Honda sales person would, but most of the places I've been still treated me better, including Acura, Infiniti, Volvo, Saab and Audi.
#200 of 712
New C230k Sports Sedan Purchase by suniljm
Mar 15, 2005 (10:03 pm)
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Purchased Mid March 2005.
 
Features:
---------
Metallic Silver
Black leather inserts
324 Sunroof package
5-speed Auto
6-Disc CD Changer
Heated Front Seats
3 Free Oil Changes
 
Brand new (not a demo).
 
Paid $30900 + TTL
 
Probably could have gotten a little closer to $30k from other dealers, but I just wanted to get into a car at my closest dealer location. I assume people in the big cities will find even cheaper prices.
#201 of 712
Re: New C230k Sports Sedan Purchase [suniljm] by kenneydds
Mar 16, 2005 (10:14 pm)
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Replying to: suniljm (Mar 15, 2005 10:03 pm)

That sounds like a good deal to me-- if postoak confirms it certainly is. Where was this? I will be purchasing at the end of April and am not opposed to traveling to pick one up within reason. We are closest to Memphis, TN but I travel to Dallas, Tx and Atlanta, GA almost monthly for business.

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