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SUVs Jeep Cherokee and Jeep Grand Cherokee Jeep Owners: Dealer & Service Experiences 
30 messages, Last post on Jul 22, 2007 at 2:19 PM
You are in the Jeep Cherokee and Jeep Grand Cherokee Forum. Your Hosts are steve_ & tidester
| i bought a 2002 jeep liberty limited addtion. Just previous to the 70,000 mile warrenty. I've had numerous problems.. The first major problem was with the rear end which caused shimming at 45mphorso. we did get this resolved but now my transmission has gone on me. When it shifts to 3rd gear it is like it has gone into neutral. so in other words you can go about 25. No one seems to want to help, Chrysler's 800 service phone people shut me down. My warrenty is long expired but I beleive sometyhing should be done to a jeep that is 2 yrs old with this many problems. Does anyone have any suggestions other than i need to take a typing class. | |
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| wanted to purchase but have not been able to get a fair deal imo here in Dallas/Fort Worth. | |
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I live in the near west suburbs of the Chicago area. Oak Park. I am looking for a good service solution. I went to Premier Jeep with my last GC and after 2 tries they couldn't fix a rear differential gasket leak. Took it to a Firestone and they got it first time. So, I'm looking for a good ASE mechanic so I can keep my Chrysler warranty in good standing. Any suggestions would be appreciated. Tnx |
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Just bought with a family member a JGC from Phil Long Denver Chrysler/Jeep in Littleton, Colorado. After a very long buying process on New Years eve. a rush through the finance department, I have found charges for 2 products that were not even discussed. The finance guy resembled a con man from the get go. Trying to explain to my 75 year old mother how lousy Jeep reliability was in order to get her to go on a extended warranty. I guess I should have been more alert after that observation but in my previous car buying experience I had yet to encounter a dishonest dealer. Now I have. I've contacted the dealer but have yet to hear back. |
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Replying to: cherokeelmt (Dec 06, 2002 7:50 pm) I bought my 2003 Jeep Grand Cherokee in Lynnfield as well and they were okay as far as sales and service (oil changes); however, I was really surprised to see your comment RE:the loaner as there have, unfortunately, been times when there was a defect w/my Jeep and they wouldn't give me a loaner and they were pretty rude about the whole situation. It's interesting...I mean, my car overheated and I was stranded on the South Shore and they wouldn't help me out at all during the repair. I have since decided to go to a local body shop for all my service as it's not worth it to pay the extra $ and not even get that extra service. |
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