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Jeep Grand Cherokee, Jeep Wrangler, Jeep Liberty, SUV
#40 of 105 Solution -- Leaking 2005 Jeep Wrangler Sport
Feb 03, 2006 (4:06 pm)
Hello everyone. Just wanted to update you on the status of my 2005 Jeep Wrangler Sport and the resolution arrived at re: the ongoing problem I had with water leaking through the tops of the doors.
After MANY failed attempts to repair the problem (which included installing new seals, re aligning both doors at the dealership's body shop and replacement of the soft top) my attorney got the dealership to purchase the car back from me. Took five months, but we got it done! (Told you I would not give up until a resolution was found!)
There are numerous 2005 & 2006 Wranglers that have SERIOUS water leaks (more than what would be considered a "normal" amount of water leakage for a Wrangler) and Chrysler may now be forced to acknowledge the problem in light of my case.
If your new Wrangler is leaking, I encourage you not to "settle" and keep the leaky auto. You paid good money for the auto and it should not leak (my 2004 Sport never leaked right up until the day it "died" in an auto accident. So don't let anyone tell you that's the way it goes when you own a Wrangler.) Keep complaining and bringing it back to the dealership. Keep all your paperwork which will create a paper trail. And, finally, hire an attorney if you need to. (Dealerships tend to listen to attorneys more than customers, unfortunately.)
If the dealership (and ultimately Chrysler) qualified this auto for a buyback, it proves my original theory that there is a serious defect in these Wranglers causing them to leak so badly.
#41 of 105 Re: Solution -- Leaking 2005 Jeep Wrangler Sport [njbamadogz]
Feb 15, 2006 (2:11 pm)
Read your posting and i will soon be starting my own Lemon Law case. My 2005 Wranler Sport goes back to the dealership tomorrow for the 4th time since Jan. it will be well over the 30 day maximum for attempted repairs after the latest stint at the dealership. can you provide me with any more info on how you went about getting a full refund? any advice, info, whatever will help. if you could, please reply at jehnmghotmail.com, as I check this regularly. If anyone else is out there and knows any tricks on how to get your money back (I live in NY), please let me know.
#43 of 105 Re: Solution -- Leaking 2005 Jeep Wrangler Sport [matthewj1]
Feb 17, 2006 (6:38 pm)
Mine was not a Lemon Law case, as Chrysler's "official" public statement is the "Wranglers are designed to leak." Chrysler will still not, to this day, admit that there is a BIG problem with the 2005 Wranglers leaking massive amounts of water. So a Lemon Law case will be an uphill battle, take months (if not years) to resolve and, perhaps, not come out in your favor. (Everyone throws around the term "Lemon Law" nowadays, but it is a slow process, certainly not a quick fix, or even a sure thing.)
My attorney worked directly with the dealership where I bought my Sport and resolved it that way. We found other 2005 Wranglers on their new car lot that leaked also (that they were selling as brand spanking new cars, even though they knew they leaked) and told them we would contact the media if need be to spread the word about their dealership and the kinds of autos they were selling. (I am a journalist.)
The bottom line is that no one would listen to me as a consumer. It took an attorney to get them to listen. And listen they did.
Here's the overview. My Sport had been in and out of the dealership service dept., while they attempted to repair it, since September 2005. The last time I brought it there, it sat at the dealership garage for nearly two months while they attempted to work with Chrysler to find out why it was leaking so terribly.
Turns out, during that time, they left the Sport outside in all kinds of horrible weather and made no attempt to keep the car dry (even though they knew it leaked.)
I went up to the dealership on a hunch one Sunday to see if the Sport was in the garage,(we had just had a big ice storm the night before, and I had a gut feeling which told me to visit the dealership to check on the car.) Sure enough, the Sport was outside, in an open, unsecured parking lock, unlocked. Hunch confirmed.
I opened the door and the inside of the Sport was filled with 3" of standing ice on both sides of the floor. (The water that had leaked into the Sport over the last few weeks had frozen solid.) So the Sport was basically trashed -- while in the dealership's care. (At least when I had it in my care, I kept it dry by covering it each time it rained with a huge tarp.)
Here's the kicker: each and every time I had called the dealership to see if any progress had been made in figuring out why the Sport was leaking, they assured me that the it was inside the garage, safe and dry. Liars.
Keep in mind, even though I had no use of the Sport while it was sitting at the dealership "being fixed" I had to continue to pay my car payments and car insurance. I was out quite a lot of money at the end of the day, but comparatively speaking, I got off cheap.
BTW: I also had a heck of a time getting Chrysler Financial to issue me a "0 Balance" letter, indicating that the Sport had been paid off. They got their money promptly, but made me squirm to get what I needed. Surprise, surprise.
My advice? Get an attorney and get ready for a good fight, realizing that you may (or may not) come out victorious.
#44 of 105 2005 Jeep Liberty Fuel Economy
Feb 20, 2006 (5:36 pm)
I traded in a 1994 S-10 Blazer with 140k on the 4.3 ltr V6 for a 2005 Liberty Limited 3.7 4x4 Automatic. My Blazer was in great condition and getting a little over 20 mpg highway. My wife talked me into getting rid of it. So I saw the EPA sticker on the Liberty boasting 22 mpg highway and I loved the size. After 7 months and 7000 highway miles, I can't even get close to 16 mpg highway. I've talked to a number of Service Managers who say they are getting a number of complaints, but Jeep does not offer any software upgrades nor adjustment suggestions. One Service Manager told me he had two customers sell their vehicles after less than a year.
Feb 25, 2006 (10:55 am)
I have also returned to the dealership for attempted repairs on my leaking 2005 Jeep Wrangler. I will probably hire an attorney to help me. The last repair the dealership made was to fill in the areas that leak with a black rubber cement-type of material. If I remove my hardtop it will breach that quick fix. Now, here's my problem.. my car door was scratched in a parking lot one day. My insurance will cover the fix, but the repair shop needs to remove the top to repair the problem. They know about the leaking problem and don't want to cause the leak to resume. They think that might get them involved with my case against the dealership. What do you think out there?
#46 of 105 Re: Jeep Leak [pulsox69]
Feb 28, 2006 (4:02 pm)
I would go back to the dealership and tell them that you want the scratch repaired by their bodyshop -- tell them you want the repairs to be done by their shop because they know Wranglers and will do the best job
The dealership will know that they ahve to break the makeshift seal to repair the scratch and will have to deal with whatever happens after removing the top to do the repairs. Which is more fuel for your case. Make sure to get receipts from everyone documenting the whole thing.
BTW: I checked out the dealership web site where I bought my leaky Sport this evening. I see that even though they did a buyback on my Sport because of severe leaking, they are now selling it as a "Certified" used car on their lot.
I am going to get a friend to call up to the dealership tomorrow to ask the salesman point blank why a 2005 Sport with only 3500 miles on it is on their used car lot; why it was traded in -- and if there is anything wrong with the car.
Mar 04, 2006 (7:48 pm)
Thanks. That's a good idea. I'll give that a shot.
#48 of 105 Re: Jeep Leak [pulsox69]
Mar 05, 2006 (5:51 pm)
A Toyota dealership in your area might be the solution to yours and all these other
#49 of 105 Re: Jeep Leak [lou62]
by Stever@Edmunds HOST
Mar 05, 2006 (7:44 pm)
If you think all Toyotas are problem free, I have some sludge to sell you.
Let's try to stick to offering up solutions to problems in here please.
(former Jeep & Toyota owner)