Last post on Jun 09, 2012 at 11:01 PM
You are in the Mazda Protege
What is this discussion about?
Mazda Protege, Sedan
#13049 of 24043 Ron and the rest of you ... a coupla things ...
May 02, 2002 (10:17 am)
First of all, "think lemon law" is really inappropriate here. It has to be four repair attempts for the SAME PROBLEM. If I'm not mistaken, problem one was the wiring harness and an inoperative cruise control. Problem two is a cruise control that works but is not working properly. Geesh guys, give Mazda a chance before you start throwing rocks.
And Ron -- I'll say this -- I've had VERY good experience with Mazda North America when I've had problems. Not with any of my four Proteges, mind you, but with my piecacrap 1994 B2300 pickup (built by Ford, of course). It came *THIS CLOSE* to a lemon law matter. However, Mazda NA was there all the way -- I often got calls from THEM asking me if my service manager had done/offered/etc. whatever. Often I would get to the dealership to find that they had already ordered the service manager what to do. I even got to meet personally with a Mazda NA service exec twice about my problem. And to top it all off, these problems (lean air/fuel mixture and engine temp problems) persisted until I got rid of the truck at 114,000 miles -- but since they surfaced while the vehicle was still under warranty, I NEVER PAID ONE CENT for about $5,000 worth of diagnostics, part swapping, engine rebuilding and other things over the course of three years. This included loaner cars, once for two weeks straight. All of this ORDERED by Mazda NA. I never had to fight them for any of it.
Yes, I'll never buy another Ford-built product. But Mazda has my business, my friends.
May 02, 2002 (10:20 am)
What if the wiring harness problem was related to the cruise problem? Does that bring it under the statute?
I don't even know if we have lemon laws up here in Canada...one would hope so.
#13051 of 24043 slow down Meade ole boy
May 02, 2002 (10:26 am)
my comment, which you quoted, was in response to Mike's statement that he's getting excellent service from MNAO. I'm not saying that he should attempt lemon law, my point is that Mazda would want to avoid it like the plague.
A note of caution to all:
There are many instances where, due to some of the more extreme financing arrangements, a person that has a vehicle "bought back" could end up having to pay the manufacturer to take the car from them. Make sure you know where your loan stands in relation to the vehicle value before you scream hell.
May 02, 2002 (10:34 am)
...and don't lemon laws vary from state to state?
#13053 of 24043 Thanks Meade, Paul, Darren
May 02, 2002 (10:39 am)
From the way it sounds I'd probably like the 2.0 better because it has more low end power. I'm hoping the $1500 rebate is still available when I'm ready to buy so I can get the best deal. I would have a Pro already but my mom keeps putting it off. I don't know why because it's my money not hers. But, she is my link to the money(if that makes any sense whatsoever:)hehe)
I would love to come to MAPP III but I don't think my beater Legend would make it that far and I'm only in Charlotte, NC . Maybe I could steal my mom's Passat for the trip. If I do that, Paul won't feel left out because his Jetta won't be the only VW being pushed into the river . Maybe by then I'll have my own Pro. If I don't, I'll push the Passat into the river myself (j/k mom). Thanks again!
May 02, 2002 (10:47 am)
Sucks that mom's putting off your purchase. You can't get the financing yourself? You could at least try, maybe you will be surprised and get it.
May 02, 2002 (11:03 am)
The question is whether they have had 4 or mre attempts to fix the same problem or problems so closely related as to be nearly the same. In my case, I brought it to them because the cruise control system did not work. they are now going to be on attempt number 4 to get the cruise control operating as the manufacturer states it should. If this attempt next week fails, it could certainly be cause for a claim here in NY.
The bigger question is whehter I would make that claim. I really don't know. I suppose it's a matter of how strongly you believe these problems could be the forebearer of future electrical problems.
Hopefully this all gets resolved next week and I'll have an intersting question that I will never need to know the answer to.
I hope to get this behind me so my biggest problem is deciding when to put the K&N filter in and whether to buy that factory sport exhaust. Maybe when the smoke clears we might be able to discuss some customer good will by way of a lower price on the sport exhaust?
May 02, 2002 (11:32 am)
How about everybody else doing the same experiment rbrooks did and posting the results. Of course, if the experimenters have the same result it may then be considered either a widespread problem(recall matter) or normal.
Just think rbrooks, you may be the guy causing Mazda to spend millions of dollars fixing a problem nobody knew they had. Now that's what I call carrying a big stick.
May 02, 2002 (11:33 am)
Several people have posted today that they have not experienced Ron's problem with the cruise...not saying it's not widespread...just saying some have already said that they don't have the problem.
May 02, 2002 (11:50 am)
Point out the posts you are talking about, please.