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Ford Focus, Hatchback, Sedan, Wagon
#45 of 136 What I want from Ford
Dec 27, 2003 (11:55 pm)
My 2000 Ford Focus station wagon is presently sitting in the dealership waiting for an engine. The car stalled and I was told the head gasket has blown up at 38000 miles. I want Ford to take responsibility for the lack of engine for my Focus and provide for a loaner car or reimburse me with my rental car fees. I ordered the part middle of Nov but I was told by my dealer that the part may arrive middle of January 2004. I have contacted Ford to get a loaner car but they refused and found out from my dealer that Ford wanted the dealer to shoulder the cost of a rental car which they refused. I ended up with no car and having to pay rental car charges.
#46 of 136 My Focus Wish List
Dec 28, 2003 (6:49 pm)
Maybe this refreshening for 2005 will help?
Lose the annoying blinker tone, I'M BEGGING YOU!
More interior lighting, especially in the back seat and cargo area (I have a ZX5).
A cruise control that stays within its settings...mine goes 3 to 5 miles under and over constantly.
Cruise Control LIGHTS on the steering wheel for night driving PLEASE!
HID lights on something besides the SVT....or ST or whatever its gonna be called in '05.
More storage between bucket seats where currently there is nothing....I use it to hold my Big Drink Cup (although everytime I have to brake suddenly, it spills into the passenger footwell! Argh!), since the cup holders are useless...I store my cell phone in one cupholder and my sun glasses in the other.
Thats all I can think of......
PS....I still love my 2002 Focus ZX5!
#47 of 136 My Focus Wish List by jkidd2
Dec 30, 2003 (12:33 am)
I'll second you on the backlights for the cruise control.
I'd guess you have a vacuum leak--my cruise is tight (ZTW).
The turn signal klaxon? It's grown on me... the only way to turn it off is get in the lever, which is not a good idea.
#49 of 136 A tachometer should be standard on all models...
Feb 04, 2004 (9:39 am)
To start with a tachometer should be standard on all models, not just the performance oriented models/packages. In addition, make an ST version of the ZXW wagon available. A fold flat front passenger seat would come in handy. And for those of us who are clumsy, and optional shiftable 5speed auto on the performance ST models, from personal experience I can tell you that it's really hard to shift a manual when you have one limb in a cast after some athletic misadventure;)
And bring the C MAX over or build a version here while your at it.
#50 of 136 Initial observations of my '03 Focus
Feb 18, 2004 (6:59 pm)
After acquiring my new (to me) '03 Focus SE sedan last week with 14000 miles, I am overall quite pleased with the car.
Highway mileage is 31 MPG with automatic transmission, which I think is pretty good during a midwestern winter considering my driving habits.
I'm glad to see that I'm not the only one to notice the at first peculiar but now amusing to me turn signal "click" noise.
I've also noticed the relatively lazy cruise control that slacks and then rushes to catch up over hills. I consider this acceptable, however, for a 2.0 litre engine on hilly roads.
My one wish for future Focii would be the return of the key lock to the passenger door.
#51 of 136 Head gasket (abonilla)
Feb 19, 2004 (2:04 pm)
Hope you got your car back without too much grief.
I waging a similar battle - the dealer tells me I need a new head (not just gasket), to the tune of $2100 to cure a stalling problem. The TSB mentions carbon deposits on the exhaust valves. The head was replaced once already under warranty.
Supposedly a new head would be a design improvement over the original head to prevent a recurrence, but Ford won't help with the cost. (What was wrong with the head used on the Escort engines?)
Do you know of a group of similarly suffering First Year Focus Owners, so we could put some collective pressure on Ford?
#52 of 136 Head Gasket
Feb 21, 2004 (12:24 am)
First of all, what TSB are you talking about?
I'm not aware of any TSB mentioning carbon deposits.
I would demand from the dealer to disclose the TSB number and provide the problem description.
The zetec is an old, proven design.
You can read at the "other" forum how much of abuse this engine can take without developing too many problems.
As with any other brand few engines could be defective from the factory.
Yet in your case it sounds like the dealer is trying to screw you over.
I suggest you consult another dealer.
#53 of 136 Head replacement
Feb 21, 2004 (6:36 pm)
Isn't the Ztec name reserved for the DOHC design? This is the SPI.
I don't know the reasons, but the first year Focus is not what you would expect, reliability wise. I thought it was the same engine as the Escort. In fact, I thought I was safe buying a car that had been produced in Europe for about 4 years. Was I wrong, along with a lot of others! Check the number of complaints on the NHTSA site - over 3000, compared to about 300 each for Neons and Cavaliers.
I saw a copy of the TSB, complete with procedures for diagnosing the problem. The service rep said he wasn't allowed to give out copies, and I didn't ask for the number (still thought I could work with Ford at that point). I've taken my cars there for years, and doubt they would fake this document to cheat me.
Thanks for your comments; I'd like to know what's going on and every piece of information helps.
#54 of 136 Re: head replacement
Feb 21, 2004 (8:24 pm)
So you got the SOHC SPI.
I just assumed that you have the DOHC Zetec under your hood because this is what the vast majority of the 2000-2003 models are equiped with.
The SPI is a truly anchient design...
It's been in production for so long (in its various forms and displacements)that it should have no reliability issues left at the time of your purchase.
It's basically the same motor as in the older Escorts.
The valve cover and intake manifold are different, that's about it.
I did a quick search at the "other" (non-edmunds.com SPI thread) board and couldn't find any reference to your problem.
In fact, I thought I was safe buying a car that had been produced in Europe for about 4 years.
The Focus had been introduced in Europe just one year prior to its North American launch.
And guess what... It has won an award for best reliability among ALL cars in Germany in the 1-3 year old category - a first non-japanese make since 1987!!!
The only problem is that the early N.A. Focuses are NOT the same high quality Euro cars.
The American cars had been assembled out of the inferior N.A. cheaply sourced parts hence all of the problems.
FoMoCo finally realized what they had done to the sure winner.
From 2002-up the most of the glitches and quality issues were solved.