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Hyundai Santa Fe Prices Paid and Buying Experience

2635 messages,  Last post on Nov 28, 2009 at 3:41 PM

You are in the Prices Paid: Buying & Leasing Experiences Forum. Your Hosts are car_man & kyfdx

What is this discussion about? Hyundai Santa Fe, SUV


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#2556 of 2635
press request by kirstie_h HOST
Sep 05, 2009 (6:05 am)
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A reporter is looking to speak to consumers who recently purchased a Hyundai. Please send your daytime phone number to ctalatiedmunds.com by Tuesday, September 8, 2009.
Thanks,
Chintan
Corporate Communications
Edmunds.com
#2557 of 2635
Re: Is this a good price on a Santa Fe GLS? [newcarbuyer18] by newcarbuyer18
Sep 05, 2009 (8:09 am)
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Replying to: newcarbuyer18 (Sep 03, 2009 7:09 pm)

I have a bizarre follow-up to this buying experience:
 
I negotiated this deal with the salesman on the evening of Sept 3rd. Since it was closing time and I needed my wife to also sign on the purchase, they told me to come back on Sept 5th to finalize things. The salesman also wanted to get the final approval from either the GM or owner (can't remember which), since this was a below-invoice deal.
 
I come in on the 5th, and we go through the terms of the deal again. We are only $12 apart (due to them assuming 15 days of interest before my trade-in is paid off vs. me assuming 5 days).
 
The salesman asks me to initial indicating that I'll buy today on those terms and he'll get the sales manager's approval. He comes back and says, "oops, I made a mistake. The used car manager was already assuming $1,000 of bonus cash in your trade-in offer, but didn't tell me that before."
 
So essentially, they were raising the price of the car by a $1,000 right before it was time to sign. The salesman seemed somewhat embarrassed, so I like to think it was an honest mistake, but given that we had the used car manager and sales manager involved in the process just two days prior, I have doubts.
 
This really soured what was otherwise a decent, low-pressure experience at this dealer. I walked and won't be bringing my business to them.
 
Elyria Hyundai in Elyria, Ohio.
#2558 of 2635
Re: Is this a good price on a Santa Fe GLS? [newcarbuyer18] by kyfdx HOST
Sep 05, 2009 (11:32 am)
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Replying to: newcarbuyer18 (Sep 05, 2009 8:09 am)

That's not bizarre.. perfectly normal..
 
Not nice... but not rare.. You negotiate a price on one day, then come back the next day to complete the sale and the numbers change.
 
Let's put it this way... you never know what the real sale price is, until you are finished the paperwork and driven away..
#2559 of 2635
FYI.... by denvertrakker
Sep 05, 2009 (4:33 pm)
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A local Denver dealer (the one I bought my SE from a year or so ago) is advertising an '09 GLS with AWD, MSRP $24,470 for $16,795 - and you STILL get the $1.49 gas for a year.
#2560 of 2635
Re: FYI.... [denvertrakker] by counselor4444
Sep 06, 2009 (5:20 pm)
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Replying to: denvertrakker (Sep 05, 2009 4:33 pm)

what is the fine print on the $16,795?
#2561 of 2635
Re: FYI.... [counselor4444] by denvertrakker
Sep 06, 2009 (5:42 pm)
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Replying to: counselor4444 (Sep 06, 2009 5:20 pm)

None that I could see. Underneath the listing it says "78 available" (from memory - I chucked the paper already). BUT - that's probably total inventory, not all GLS and not at that price. So, that price might be for one particular car, but there were NO qualifiers such as a particular stock number, or "demo" or anything like that. I assume that somewhere in the ad it would say "dealer retains all rebates".
#2562 of 2635
Brad Benson Hyndai NJ by gary0013
Sep 07, 2009 (8:06 am)
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High Pressure tactics
Uncomfortable pressure tactics.
 
Know your prices. He goe by a very high sticker and discounts 30% His sticker is 5k higher than everyone else.
 
Very High pressure
 
Poor response time (none yet) to phone messages about simple registration question for new santa fe
 
Great price
#2563 of 2635
Re: FYI.... [denvertrakker] by counselor4444
Sep 07, 2009 (3:22 pm)
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Replying to: denvertrakker (Sep 06, 2009 5:42 pm)

There has to be fine print for that. That is going to include all kinds of rebates and incentives that you may or may not be eligible for including: military, college grad, loyalty, dealership loyalty, trade-ins, etc incentives and rebates. Look directly next to the price in the paper for the fine print and also at the very bottom of the ad. Then call the dealership and ask specifically what if any rebates and incentives are included in that price. You need to know this info up front before you go in to negotiate.
#2564 of 2635
Re: Brad Benson Hyndai NJ [gary0013] by counselor4444
Sep 07, 2009 (3:24 pm)
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Replying to: gary0013 (Sep 07, 2009 8:06 am)

Brad Benson Hyundai has a rating of "F" by the Better Business Bureau of New Jersey. According to the BBB's website, Brad Benson "BBB processed a total of 87 complaints about this company in the last 36 months, our standard reporting period." That is beyond terrible. Be warned.
#2565 of 2635
Re: FYI.... [counselor4444] by boltguy
Sep 07, 2009 (3:50 pm)
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Replying to: counselor4444 (Sep 07, 2009 3:22 pm)

I actually zoomed in their print ad from arapahoehyundai.com and it includes college rebate, military rebate, and owner loyalty rebate..

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