Sign In Join 



Hyundai Santa Fe Prices Paid and Buying Experience

2629 messages,  Last post on Nov 25, 2009 at 8:31 PM

You are in the Prices Paid: Buying & Leasing Experiences Forum. Your Hosts are car_man & kyfdx

What is this discussion about? Hyundai Santa Fe, SUV


Messages Page 229 of 264
1
...
226
227
228
229
230
231
232
...
264
Prev
Next
Last
Go To Msg #
Search This Discussion

#2278 of 2629
Re: 2008 Santa Fe Limited FWD service loaner - a good deal? [cmcjenkin] by miffed
Jan 22, 2009 (12:57 pm)
Reply

Replying to: cmcjenkin (Jan 13, 2009 7:03 am)

You are correct in the explanation of a service vehicle. But it is considered a used vehicle by Hyundai if it has more than 500 miles on it. Just call the customer service people at Hyundai they will tell you. If it has more than 500 miles you get the remaining 5 yr 60,000 warranty only. I found out the hard way. Make sure that if you answer these blogs you tell them the whole story. Because it just aint so...
#2279 of 2629
Re: 2008 Santa Fe Limited FWD service loaner - a good deal? [miffed] by roughyear
Jan 22, 2009 (1:57 pm)
Reply

Replying to: miffed (Jan 22, 2009 12:57 pm)

isn't the darn warranty TRANSFERABLE????
 
i thought u got the remainder of the warranty on pre-owned/used cars
#2280 of 2629
Re: 2008 Santa Fe Limited FWD service loaner - a good deal? [miffed] by cmcjenkin
Jan 22, 2009 (2:45 pm)
Reply

Replying to: miffed (Jan 22, 2009 12:57 pm)

Somewhere in this story something is wrong. The only way the 10 / 100 warranty goes away is if the vehicle has been titled. Now some states may have goofy laws about dealer tags and titling vehicles. So it may be that in your state a service loaner or demo has to be titled to the dealer (or some owner) to be driven by the dealership. In that instance the power train warranty would not carry over because the vehicle has been previously titled. My state doesn’t. We use a dealer tag on our service loaners and demos and title the vehicle once we finally sell it to a retail customer. But it makes no difference how many miles are on the vehicle when you buy it - IF it has never been titled.
 
There is a number for XM's customer service when you have a problem. Hyundai can’t turn it back on for you. But when you call consumer affairs they can look at the history of the vehicle and tell if it has been RDR'ed (the process we use to tell Hyundai that a new vehicle now has its first owner and will now be titled), who the original dealer was, how many times it was serviced, how much the warranty has paid out on the vehicle, etc, etc. The same information any Hyundai dealer can get through the system. If your vehicle had never been titled, if you were the first owner, if the dealer processed the MSO when you bought it you should get the 10 / 100 power train coverage. The ONLY way that doesn’t carry over is if the vehicle has been titled to a previous owner.
 
Now I know you were told something different; and some on this forum are going to tell me how wrong I am. But based on the several million dollars I have invested in my single point Hyundai store, I know how this works.
 
So one of two things happened here -
1) You got someone on the phone at Hyundai that was incompetent. That is completely a possibility.
2) The dealer you purchased from wasn’t totally honest about where the vehicle came from or the status of its title. We get this a lot from used car dealers selling Hyundai’s telling the customer it has the 10 / 100 warranty when it really doesn’t it.
#2281 of 2629
Re: 2008 Santa Fe Limited FWD service loaner - a good deal? [cmcjenkin] by miffed
Jan 22, 2009 (8:20 pm)
Reply

Replying to: cmcjenkin (Jan 22, 2009 2:45 pm)

I know I'm not wrong. The car came from Missouri on a dealer trade to a dealer in Iowa. that dealer used it as a service vehicle but the dealer in iowa did not title it. I guess since you own a dealership that you must be correct about the warranty? Sorry bubba you don't. i called 3 customer reps and talked to a customer service manager they all told me that it was a used vehicle even though it was never titled just because of the mileage. The only way I got the longer warranty is because the territory manager knew the dealership screwed up. He obviously has the power to grant it for this car. I can tell you another way the dealerships can screw up. Lets say someone is really interested in a vehicle and the dealership thinks they will buy it. They take it off the new car inventory and act like it is sold but the dealer holds it in their used car lot. The dealer will tell hyundai that that vehicle is sold so they get the kick back for selling a car from hyundai. Which makes it looks as if they're selling more cars then they really are. This way the dealership gets more operating money and more cars to sell from Hyundai. The problem is I got caught up in it when I purchased this vehicle and i have been fighting ever since. They do not title the car even though it was sold to the dealership. It's a scam. You are wrong about the mileage call them hyundai's policy is if the vehicle has more then 500 miles it is considered used and the warranty is only the 5-60 If you don't believe me call them. You may get a shock. i know not all car dealerships are like this but the one I dealt with was. That is how I figured this all out. Once the xm radio gets activated it would have had to be a sold vehicle. the dealerships are not suppose to activate it when they do this. I have learned a valuable lesson. Look at the BBB and see what kind of complaint history the dealership has if they have a lot of complaints don't buy from them. hopefully they will then go out of business. That would be my wish in this situation. If it does happen before they close down I may go back and just smile and laugh. : By the way when they do this the warranty starts ticking. I had another dealer hyundai look up my vehicle ID number at it showed only one dealership had the vehicle but my new invoice that was on the window shows it went to a missouri dealer first then to Iowa. I purchased the vehicle in Otober of 08 Hyundai shows i owned it in June of 08. Explain that one Hyundai dealer?
#2282 of 2629
Re: 2008 Santa Fe Limited FWD service loaner - a good deal? [roughyear] by miffed
Jan 23, 2009 (7:52 pm)
Reply

Replying to: roughyear (Jan 22, 2009 1:57 pm)

The only portion that is transferable is the 5-60. That is only for the remainder of time that is left from the original purchaser. Don't let anyone tell you different.
#2283 of 2629
Re: 2008 Santa Fe Limited FWD service loaner - a good deal? [miffed] by cmcjenkin
Jan 24, 2009 (7:19 am)
Reply

Replying to: miffed (Jan 23, 2009 7:52 pm)

Thats absolutely right. "...from the original purchaser." If the vehicle has never been titled there is no "original purchaser" so you get the full warranty no matter how many miles are on the vehicle. The vehicle would still have an MSO - the document the manufacturer gives the dealer when the dealer purchases the vehicle from the mfg. If the vehicle has a title, it has a previous owner, therefore the 5/60 is all you would get.
 
Hyundai now has a strong certified program. So if you buy from a certified dealer they replace the 10/100 that you would otherwise lose. But you have to buy from a Hyundai Certified dealer.
#2284 of 2629
Press Request by KarenS HOST
Feb 04, 2009 (9:00 am)
Reply
A reporter is looking to talk with consumer who bought a Hyundai in January and was "assured" by the Hyundai Assurance program. Please send your email address and phone number to jfallonedmunds.com today, February 4, 2008, if you fit the bill.
#2285 of 2629
2008 Santa Fe SE AWD by newcrvman
Feb 10, 2009 (6:13 am)
Reply
Hello,
After getting stuck 2 or 3 times, I have decided to upgrade my FWD CRV with an AWD car. I think Santa Fe may be a great option, so I decided to check the prices for SE AWD model. I have 4 dealers in my area (Birmingham AL, actually, Hyundai Montgomery plant is only 2 hrs from us), and here are some strange things I hear from all of them.
1. "SE AWD is very hard to get. All AWD models go to NE region, WA and so on. It will take a long time for us to locate one for you", "we only have FWD models".
2. All of them have quoted me THE SAME price, which is MSRP, like Saturn dealers did before. One actually said "EVERYBODY knows, that invoice starts at $25600, so price $22,577 is just impossible" after I told him that Edmunds says "What Others Are Paying: $24,500 + destination charge $750 - regional adjustment $173 = $25,077, minus rebate -$2,500 = $22,577"
Don't understand me wrong, I'm not biased towards Hyundai, but I didn't expect that they don't even consider Edmunds and charge about the same as Toyota for their Highlander AWD (60 months 0% APR btw). I know Santa Fe is a good car, but do people really pay MSRP these days? Is it really hard for a dealer to get AWD, or they are just playing? Is $22,577 + ttl for SE AWD is an impossible price?
Thank you
#2286 of 2629
Re: 2008 Santa Fe SE AWD [newcrvman] by cmcjenkin
Feb 10, 2009 (6:42 am)
Reply

Replying to: newcrvman (Feb 10, 2009 6:13 am)

Here is some food for thought...
 
Hyundai has an allocation process. We don’t actually get to order cars from Hyundai even thought the factory is right down the road. The AWD models get sent to Oregon and other places where AWD models sell better. My store has had quite a few customers wanting an AWD that we just simply couldn’t get our hands on. And we don’t have the option of calling the plant and getting one sent to us. It just doesn’t work that way.
 
The Santa Fe has $1000 AND 1.9% on a GLS/SE model and $1750 AND 1.9% (60 months) currently. But you to give up the $2500 rebate to get that (you’re better off taking the low APR).
 
I did some snooping this morning on the locator and the closest AWD to Alabama is Arkansas. And it’s not a package 1, it’s a Popular Equipment package (+/- $600 option). Actually, every GLS AWD in the country (254 total) is a Popular Equipment package. That puts MSRP at about $26K give or take.
#2287 of 2629
Re: 2008 Santa Fe SE AWD [cmcjenkin] by newcrvman
Feb 10, 2009 (7:31 am)
Reply

Replying to: cmcjenkin (Feb 10, 2009 6:42 am)

Thank you so much for your prompt answer, and for your help.
"Hyundai's production plant in Montgomery, Alabama, will have 11 days cut off from its remaining schedule for 2008. Due to decreasing demand of the Santa Fe crossover SUV and the Sonata passenger car, the Alabama plant will switch to a four-day work week, beginning this Friday" - and I need to go to Arkansas from AL to get AWD Santa Fe!!!
I hate to go with Toyota, but Hyundai gives me no choice - it is not Ferrari or Lamborgini to pay MSRP. Toyota dealers keep emailing me about going under invoice for RAV4 and Highlander, and Hyundai dealers want MSRP or just can't deliver me what I want. OMG, OMG

Messages Page 229 of 264
1
...
226
227
228
229
230
231
232
...
264
Prev
Next
Last
Go To Msg #
Search This Discussion
To POST a message, please Sign In.

New? Join Now!

Forum Tools

Please sign in.
Email Address:

Password:

Forgot Password?

Search Forums

Enter Keyword(s)

Advanced Search

Browse by Vehicle



View All Vehicles
Advertisement
Ask the Community
See What People Are Asking

Browse by Board

Browse by Topic


View All Topics

Today's Chats

Advertisement