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Prices Paid: Buying & Leasing Experiences Hyundai Santa Fe Prices Paid and Buying Experience
2158 messages, Last post on Sep 07, 2008 at 10:30 AM
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I recently e-mailed my contacts at a local dealership this message and was just wondering if you felt it was proffesional and if my request is feasible? Please keep in mind this dealership prides itself on being one of the larges in the southwest. "Wednesday in the newspaper I saw an ad for a Santa Fe GLS at your location. It listed the MSRP ($21859)less an DEALER Discount ($3562) and a Rebate ($1750) plus 2 other discounts that I did not qualify for (military and Hyundai loyalty). With the discount and rebate, it brought the price of the vehicle to $16,547). It was apparently only offered on stock # 44180, which to my suprise was still in stock. So thursday I decided to come in and check it out. When I arrived and walked down the row of Santa Fe's, I was followed by a salesman who seemed younger than I am (24) who was chatting on his cell phone, a conversation that sounded as if it was a personal call. He then hung up and asked me if he could help me. I did not get an introduction, just went right into a sales pitch for the Santa Fe. We discussed the price which was right for my budget, until we got to my trade-in. A 2003 NEON SXT which I owe just under $13k. He asked his "boss" if they would be able to help me and he immediately said no. Now, my common sense would tell me that since the vehicle was already discounted, the discount brought it right around the invoice price, there wouldn't be much room for negotiation on it, however there was no negotiation on my trade in, they wouldn't even consider it, just said I'm about $6k upside down and that would make my payments $400/mo. I understand that NEON's are a dime a dozen, but they are still a popular, dependable car. I know my NEON SXT only has the standard equiptment for it's model except for dark tinted windows, and that it blue books for just around $8k for trade in, but because I was a returning customer (the NEON SXT came from that very dealership), and according to your website, there are only 2 SXT's- only 1 2003 model selling for $14995. Since I have researched vehicles alot lately, I know the internet rate for SXT's are between $12500 and $15000. I also know that dealerships typically only expect to profit $1500-2000 on a trade-in based on my research, and that the internet price is the rock bottom lowest price offered- so the sticker on that NEON SXT is probably in the $15k's allowing room to negotiate down. I would think that from a customer retention stand point, and the fact that dealers are beginning to clear out the 2004's, that Earnhardts would be able to satisfy a returning customer by showing they are willing to break even or even a slight loss on one deal, which I'm sure can be compensated with all of the inventory your dealership moves daily. You would make my day if someone from management could atleast e-mail me with an appology for what I feel was poor customer service. You would make my year if we could make a deal happen.... $21,859 (MSRP) - $ 3,562 ("dealer Discount") - $ 1,750 (Rebate) - $ 400 (recent grad discount) - $ 500 (my down pymnt) ------------------------------------- = $15,647 plus tax, title, tags, doc fee Give me $10,000 on my NEON that (dealer) can probably sell on the internet for $13,000 and then I am only around $3000 upside down. I think this would be feasible from a dealership as large as yours to make a returning customer happy. Please let me know what you can do for me. Thank you," |
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| My 1978 Dodge Slant 6 B 100 Van has either 300,000 or 400,000 miles on it. Anyway while the obstinate beast refuses to die, it allways starts and runs even in 115* heat, it has come time to replace it. With no tradin and cash in hand, more on that later, I thought the model year end would be a good time to buy. A small 2wd SUV seemed to fit my needs best. I rated initial cost and gas economy as the two most important factors in the purchase decision. Gas is not likely to be much less than $2.00 a gallon from here on in my opinion. Narrowed the choice down to a Hyundai Santa Fe and a Mitsubishi Outlander. Had an internet offer of $17,529.07 out the door from Phoenix for a 2004 Santa Fe, 2.4L, MT and fwd. Thought the Mitsubishi worth a little more because of its higher horse power and torque so went to the Misubishi dealer in Tucson AZ and offered $800.00 more than the cost of the Santa Fe. Poor salesman was running back and forth into that little room where all the decisions are made but in the end would not come at all close to what I was willing to pay so left. I had two experiences with the Hyundai dealer in Tucson. First while wearing my old mans coveralls, sometimes called a jump suit, went into his Northside location. Maybe the beard had something to do with it too, but you have not been dismissed until you have be dised by a car salesman. They were not interested in me, ignored my questions and after a few minutes I left. Later I went to his East side location with his newspaper ad advertising a Santa Fe for about $15,500 base as I remember the ad. Was informed I did not meet the conditions in the fine print and besides after checking the SN I was informed that that one and only Santa Fe was somewhere else at a storage lot. So went to Phoenix and purchased a 2004 Hyundai Santa Fe, MT, 2.4L, and fwd. Base $15,644.07, Tax $1243.70, Title $4.00, Doc $299.00 and Lic $338.23. Total = $17,529.00. I did add a 100,000 mile warranty for $1,295.00 which I might not do again if I had it to do all over again. Anyway I think I got a deal and do recommend the Internet Fleet Sales at Pitre Hyundai in Scottsdale, Phoenix area, Arizona. By the way, I thought all I had to do to get money from a retirement account was to ask for it to get it transferred. No way, any large transaction has delays built into at every step of the way. In the end I had to become creative with the credit card, lean on friends and relatives and cry at the Credit Union. Anyway during the drama found out what the cost would have been if I had had to use the dealers credit. APR of 16.95%, finance charge of $9,214.60 and total cost of $ 29,788.60. I love the Santa Fe, first tank made 27.4 mpg. I do recommend the dealership and sales people at the above mentioned address, good people, good car, and good price. | |
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We got a 3.5L V6 FWD for $21,022.94. This is after they applied a $1750 rebate and a $500 military discount. This included TT&L. Car tax in Texas is about 6.25% so I figure we got it for under $19500 before TT&L. The sticker price was about $23K+. It has the moonroof, woodgrain trim, ABS. Does not have the 6-disc CD changer. This is in San Antonio, Texas.
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| Try www.townehyundai.com . They have santa fe's for $1200 under invoice. I brought their ad into my local dealership and he went 500 under with lifetime oil changes. not bad for an lx. | |
| Hyundai stopped production of the 4 cyl Santa Fe base model about mid year. Don't know about the rest of the country, but here, in Arizona, most dealers have no inventory or have 1 in stock and not too interested in making a good deal. After checking around I found "BIG" Bell Road Automall in Phoenix, that had 14 in stock and was very willing to make a below invoice deal and then further reduce the price by whatever rebate applied. You do have to haggle a bit on dealer installed/added stuff, but they were pleasant and professional. Being able to drive away in a new Santa Fe for under $16,000 + tax&fees seems like a good deal to me. They probably are just as willing to get you a good price on the 6 cyl models if that's what interests you; they had about a 100 of those on the lot. Hope this helps someone, it's a great car. | |
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Remember the 'NBC Dateline' program on purchasing a car some months ago? They focused on the activities of the dealers in extracting the last penny from a purchaser - especially if the person was inexperienced or trusting. I'll not go into all the details, but the sales contract that was presented for our signature did not reflect our conversations with the finance manager. On the day we purchased our Hyundai, our buying experience was lengthy and both my wife and I were tired so I must admit that we did not review the contract carefully before we signed it. We relied on the honesty of the nice young man sitting across the desk from us. As we drove home, we looked at the contract we had signed and found that the price of an extended service contract was much higher than we were informed, thus increasing our payment significantly. When confronted with this, the finance manager at first denied the misrepresentation, then claimed that this was 'all our fault' even though he admitted that the figures he gave us were not accurate. We were able to resolve the dispute but I thought a word of warning would be appropriate for those new (or exhausted) buyers out there - READ ALL THE LINES IN YOUR CONTRACT - also, the nice young man sitting across from you may not have your best interests in mind as he negotiates your purchase. |
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| I purchased a 2004 Santa Fe in May have 6300 miles on it. It is a 4wd 3.5 gls. the only extra was the "wood" dashboard trim. I did add on after I purchased the vehicle, vent shades, mud guards, cross rails, rear cargo mat and floor mats. I ended up buying the car in MD. at Fitzmall.com, everything was done via phone and email. I was able to go to a few local Hyundai dealers in NYC, but found their prices high. I couldn't get to suburban hyundai dealers. Although I did contact a few by phone and was not impressed by the way they did business. Paid a total of $22400 with no trade in. That included ALL costs including Tax of 8.75% (Suffolk Co. NY}, license, etc. Done very professionally. I took the bus down to Wash. DC, pick up the car and drove it home. Very happy with the Santa Fe so far. | |
I just recently purchased a 2005 2.7L FWD GLS Santa Fe without any options (other than cross rails). It's got plenty of power. And I like the small changes they made in the '05 (e.g. grill, taillights, wheel spokes, rear bumper, seat fabric, and instrument cluster). I also liked the price: Invoice minus $600 plus $500 advertising assessment minus $750 rebate = $19,911 plus tax and license. I think that's pretty good for an '05. Great treatment at Maita Hyundai in Sacramento; I actually enjoyed buying the car. I'm already averaging almost 22 mpg on my second tank of gas, driving a mix of city and highway. The Santa Fe is as nice as the $30K+ 2000 JGC I got rid of, but without all the problems and noises. I intend to buy an aftermarket extended warranty to bring the bumper-to-bumper coverage to 10 year/100K miles.
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Replying to: sactoprof (Dec 11, 2004 3:31 pm)
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