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Ford Focus Accessories & Modifications

105 messages,  Last post on Mar 13, 2012 at 7:45 AM

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What is this discussion about? Ford Focus, Performance Mods, Hatchback, Sedan, Wagon

    

Messages Page 8 of 11

#66 of 105 Keyless entry by chet6

Jun 30, 2009 (5:16 pm)

Suddenly my power door locks stopped working after working properly for years. I replaced the #63 fuse, the one that is not described in the manual, the one hidden under a wiring harness and operated the power door lock. After about six cycles the fuse failed again. Is this a common problem? Are other people experiencing the same problem. Does anyone know if there is a quick fix or a systematic means for diagnosing this problem?

#67 of 105 Power Door Locks by fdthird

May 24, 2012 (11:28 am)

They stopped working suddenly in the last 6 months on our 2001 Focus SE. Figured it must be the fuse so got the owner's manual out and opened the fuse door only to discover that the 20 AMP fuse for the locks is on the backside of the fuse block! Took it to my mechanic and he dropped the fuse block and changed the fuse. All was fine for about a month, then it blew again. I asked them if they could put pigtales on the fuse so it would be dropped down and I could easily change it (as I wasn't interested in spending the time or money to investigate why it blew). They were able to do so and on the way home I bought a box of fuses to keep in the car. It's been about 2-3 months and everything is working fine and I haven't had to use any of those new fuses!! Coincidence, or did moving the fuse help?? Don't know the answer but not questioning!

#68 of 105 Ford Focus Audio and Entertainment System Questions by kirstie_h HOST

Mar 13, 2012 (7:45 am)

#70 of 105 bad service from Ford by tdi guy

Sep 27, 2005 (7:21 am)

This hurts as I have been driving Fords exclusively since 1982. However, I have less than 2200 miles on my new Focus SX4 ST and the CD player has failed. I was playing MP3 files when it spit out the CD with an error code of "Bad CD." Subsequently, every CD that I try to load, even commercially available music CD's get rejected as "Bad."
 
It is a recurring problem as documented here and elsewhere. My dealer said that they would have to send the unit out for repair or replacement - will take three weeks. I called Ford customer service and was told that they could not help. It is a new car, I am a loyal Ford customer, and it is their premium "audiophile" unit. Am I being unreasonable to think that three weeks is too long to wait - hell, the car is barely three weeks old. I would have hoped for more from Ford. Apparently, loyalty to the company is a fool's game. If Mr. Ford is serious about turning his ailing company around, customer service and product accountability will need improvement.

#71 of 105 Re: bad service from Ford [tdi guy] by cmuniz

Sep 28, 2005 (4:23 am)

Replying to: tdi guy (Sep 27, 2005 7:21 am)
The supplier of the audio systems has had them on back-order due to the high number of defects as listed in TSB 05-10-19 that affects not only Focus, but also Fivehundreds, Freestyles, Mustangs and F-150s. I just had mine replaced in the Freestyle and it took 3 weeks to get the radio in from the supplier. Although it is in a Ford product and they have responsibility to replace it the problem lies with the manufacturer of the radio, NOT Ford. A little patience and then everything will be ok.

#72 of 105 Re: bad service from Ford [cmuniz] by tdi guy

Sep 28, 2005 (6:20 am)

Replying to: cmuniz (Sep 28, 2005 4:23 am)
Thanks for the info - much more than I got from Ford. My son has a 2003 Focus with the audiophile head and is on his second replacement after only 25,000 miles. Can I assume my replacement will be free of defects, or will I receive another unit likely to fail? I have had Ford products ranging from my current Focus to a Lincoln and have a sense of brand loyalty. Of course, it helps that my brother-in-law just retired after 33 years at Ford and my father was an engineer there. Nevertheless, it's frustrating to get the run-around when all you want is some information. Thanks for taking time to point me in the right direction.

#73 of 105 Re: bad service from Ford [tdi guy] by cmuniz

Sep 30, 2005 (2:55 am)

Replying to: tdi guy (Sep 28, 2005 6:20 am)
My new radio/CD changer seems to be working ok, but it's too early to tell since previous problems seemed random. I'll be able to tell after a long trip this weekend. My daughter and her husband both work for Ford in Dearborn and I currently drive a Freestyle and thinking about trading in a Subaru for a Focus for my wife.

#74 of 105 Re: bad service from Ford [cmuniz] by tdi guy

Sep 30, 2005 (4:48 am)

Replying to: cmuniz (Sep 30, 2005 2:55 am)
Good luck with the new unit. I took my Focus to the dealer Wednesday as there is a small paint problem that they are fixing. I suggested they leave the old radio and order a new one - swapping the two when the new one arrives. The service manager said he couldn't do it - that Ford would not allow it. I then pulled out the TSB with affected build dates and specific problems outlined. After a lot of huffying and puffying, he agreed to order a new radio - although said they may be on back order. If so, he would have to pull the unit for repair. I pick up the car this afternoon and will find out if there is a hole in my dash.
 
I'm not sure why this has to be such a struggle. In fairness to Ford, this has been a dealership issue. Like you, I have many family ties to Ford and am thankful for all of the A-plan purchases I have been able to make. I may be moving back to Michigan soon. If so, maybe I'll have better luck finding a reliable dealer.

#75 of 105 Re: bad service from Ford [tdi guy] by nycb4e

Oct 04, 2005 (8:54 am)

Replying to: tdi guy (Sep 27, 2005 7:21 am)
I have the same problem with my new Focus. I've been waiting over 3 weeks for a replacement. Ford customer service is a joke. They admit having a problem with the vendor yet failed to do anything about it... they can't even give me an estimated time for repair. I told them "dealing with ford is like dealing with a gov't agency.. everything is outsourced with no accountability... will never buy another ford".
BTW, after 4k miles driven only get 24mpg... not the sticked claimed 27-32
 
Mad as hell. Sorry I have nothing positive to offer.

Messages Page 8 of 11

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