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Mercedes Benz M-Class Prices Paid and Buying Experience

468 messages,  Last post on Nov 28, 2009 at 7:55 PM

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What is this discussion about? Mercedes-Benz M-Class, SUV

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#48 of 468 Janoo by kiiwii Dec 10, 2002 (9:11 pm)
It's a good idea to get MB's extended warranty. Just like getting a new car, make sure you negotiate for the warranty price.   I have a 2000 ML and have experienced some of the problems mentioned in post #46. Leaking steering system, broken seat molding, broken glove compartment, bubble armrest, misaligned fuel door, + the worse... melted roof insulation. There was glue all over the roof lining. It took the dealer about a week to replace the lining.
#49 of 468 Kiiwii by janoo Dec 11, 2002 (10:50 am)
thank you for the feed back, I appreciate it. I have decided to go with a MB extended warranty, even though it is costing about $250 more than a Heritage bumper to bumper warranty. I feel that I will be able to sleep a bit better, with this type of warranty.  Sorry to hear that you have been having problems with your ML. When did you discover all these problems? Hope that they were covered under the original warranty. thanks Janoo
#50 of 468 Janoo by kiiwii Dec 13, 2002 (10:14 am)
MB ext warranty gives you a better (or should I say a more "honest") coverage. One other thing to keep in mind... you can only take your car for service during the workdays if you have an outside warranty company (usually don't open on Sat & MB service advisors can't verify your warranty coverage). With MB ext warranty, you can have your car serviced anytime. Also, MB will cover you up to 8 yrs while most of the private warranty covers only up to 7 yrs. Make sure you bargain for MB warranty. Don't pay the full price.   Actually, I expected the ML to have a some probs even before I bought the car. Knowing the ML is the safest SUV on the road (govt crash test, roll over, off-side impact test) is enough reason for me to make my decision.   I enjoy and LOVE my ML. Hope you will too =)
#51 of 468 Is MB extended warranty working for an used car? by marchie Dec 30, 2002 (1:24 am)
Reading unusually many problems ML series have, I start being scared by my plan to buy an used MB (a 1999 ML430) the only one I can afford. Seemingly everybody keeps the car only for the period covered by warranty. So if the original 4 yrs warranty is gone for the one I liked, could I buy extended warranty (for 8 year-coverage you talked before) if I buy it ready used? Is buying pre-owned ML430 a bad idea? Someone was mentioning better a Kia than MB, which is very scary. At their price, the MBs should last better longer not just 4 years. And not 8 years either. I had/have a 30 year car: a 1972 Pontiac Firebird Formula (classic "muscle car"), and never had problem except for the random stopping by police because of its shining yellow with black stripes. But I cannot use it going uphill to the little PA house I have just bought during the snowy winter. Please clear me up re: extended warranty on purchases of used cars (still under factory warranty) and about how much they cost to buy. Thanks.
#52 of 468 marchie by KarenS HOST Dec 30, 2002 (7:00 am)
This discussion in FWI has been archived, but you may glean some useful info from it. Used Car Warranties
#53 of 468 $365 for spark plug change by jjjgong Jun 17, 2003 (2:29 pm)
I just had maintence done on my 99 ML320 before our vacation by Atlanta Mercedes dealer RMB. The dealer charged:   $365 for spark plug change $389 for fuel filter change   Is this what peoples been paying for?   Thanks, J.G.
#54 of 468 jjjgong by KarenS HOST Jun 18, 2003 (5:46 am)
Check the Edmunds Maintenance Guide for service cost in your area.
#55 of 468 2003 ML 350 during model year close out by njexpress Oct 07, 2003 (10:34 am)
Brilliant white, with Java leather, M1, Sunroof, Bose and heated seats (no special paint;0) ) 40,000/= even, including tax, title and registration. Very courteous servie except for some "attempts" at the very last moment that got ironed out amicably. Cheers! njexpress
#56 of 468 Great Service for a NOT SO GREAT ML320 by gortiz Nov 03, 2003 (3:17 pm)
I own a 2000 ML320 and have been very dissapointed with the vehicle. I have had all the classic problems listed on this board. In the last 6 months: Air sensors, catalytic converter, sun roof, windows, rear wipers, check oil light, check engine light, etc. etc. Mercedes has really dropped the ball with this vehicle. However Keeler of Latham NY has been great. The are always polite, apologetic and prompt. They always have great loaners and fit me in almost immediately. They are making a potentially horrible situation into a bearable one. I am looking to trade the ML for an E class w/ 4 matic.
#57 of 468 ML Experience by bushpilot1 Nov 08, 2003 (6:37 am)
I bought new ML320 2000 it has 51k miles, the wife drives it. It has been to the dealer so many times I cant recall.   The dealer refuses to sell me another car, and MB in 2000 sent me a 3k refund check for my troubles with the vehicle.   Im skeptical of the MB mechanics.   The wife wants a new ML500.

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