You are here: Forums Prices Paid: Buying & Leasing Experiences Mercedes Benz M-Class Prices Paid and Buying Experience

Mercedes Benz M-Class Prices Paid and Buying Experience

384 messages,  Last post on Oct 05, 2008 at 10:15 AM

You are in the Prices Paid: Buying & Leasing Experiences Forum. Your Hosts are car_man & kyfdx

What is this discussion about? Mercedes-Benz M-Class, SUV

Messages Page 5 of 40 1 2 3 4 5 6 7 8 ... 40 Prev Next Last

Go To Msg # Search This Discussion

#32 of 384 EuroMotorcars, Bethesda, MD by megasuvowner Jun 04, 2001 (7:11 am)
I honestly have to say this is the best Mercedes dealership on the east coast. They will go above and beyond for their customers because customer satisfaction is #1. I purchased my 2000 S500 there and they have always taken care of my G-Wagen when i bring it in. Unlike a lot of benz dealerships, they are not snobby or mean. They do have the best loaner cars, before they had an on-site enterprise rental car which rented out chryslers and ford SUVs for free. But now they have new 2001 E class and M class rental cars, which i think is very neat. They have a wide selection of Mercedes and i would recommend it to anyone.
#33 of 384 other socal servicers? by gottabee Jun 14, 2001 (1:35 pm)
anyone have any comments on rusnak of pasadena or calstar motors in glendale for their service? or any better ideas in the general area?
#34 of 384 House of Imports CA dealership and service department recommendation by drew_ Aug 21, 2001 (10:06 pm)
cvrinc "Mercedes-Benz S-Class" Aug 21, 2001 7:54pm   Drew Host Vans, SUVs, and Aftermarket & Accessories message boards
#35 of 384 Buying a new 2002 ML320 by miketyner Sep 04, 2001 (1:15 am)
I saw some posts about buying a 2002 ML and thought I'd share my personal success story. I went down to my local dealer and was quoted MSRP for an order - they seemed more interested in trying to sell me a 2001 model left in stock. I made the mistake of giving the salesman my phone number and I finally told him to quit calling or I'd never buy there again. I have bought two MB's previously - a 1998 ML320 and a 1999 C230. Both vehicles involved the usual grind of back and forth to "the manager" and focusing on the payment instead of the sale price. I saw a post a few weeks ago about the internet manager at Mercedes Benz of Bakersfield so I called him. I gave him the vehicle I want: 2002 ML320 Black Opal/Charcoal/M1/M2/M5/Bose and he just gave me a flat quote of $1000 over invoice. No haggle or anything - the guy just went to bottom line. I called my local dealer back and they assured me that there must be a mistake and I was probably buying a 2001 model. So of course I called Bakersfield back and he sent me a written quote by email on the 2002 model. Needless to say I'm pretty jazzed waiting for my new 320 due in October. If you are near California you should hook up with this guy - very easy and nice to work with. Doesn't even sound like a car salesmen. My dad is working with him right now to order a G500 for delivery later this year. If anybody is interested - here's the guy I am working with:   Ron Hoff ronhoffsangera.com 800-848-3494   The more we support dealer sales like this will eventually change the way the whole business works. Tell him I sent you...
#36 of 384 Recent issues with Service - Mercedes-Benz of Miami by sport320 Mar 12, 2002 (9:55 am)
I brought my ML 320 in for a number of small issues. Occasionally when starting the car the fuel gauge would not register any reading, the drivers window would intermittently not operate, and I smelled something burning when driving from time to time (all hard to find things I guessed). The dealer replaced the window switch and the fuel sender (more about this later), and found a small leak in the transmission fluid which they believed was causing the burning smell.   It has 25,000 miles and I was surprised when I was told I needed new front brake pads and rotors as they were 95% worn, I was told the back brakes were at 40% and could wait longer. I am used to brakes later closer to 40,000 miles but this is my first SUV so maybe they don't last as long. I had them replaced and picked up the truck. The next day I smelled gas while driving and when I pulled over to a gas station (the gauge was visibly dropping) gas was pouring out and across the undercarriage.   I called 800-for-merc and they were very helpful and arranged for a tow truck to take me back to the dealer. The dealer told me that a fuel line had ruptured and blamed it on damage caused by the bad fuel sender that they had replaced the previous visit. Personally, I wonder if a fuel was just not properly re attached. I was also surprised that they didn't fill the tank up for me. It had approximately one gallon of gas in it when I got it back.   Anyone have comments? Are other people going through brakes as quickly?
#37 of 384 NJ bodyshops? by alg70 Jun 05, 2002 (9:47 pm)
Any positive experiences in Essex County?
#38 of 384 Re: Recent issues with Service - Mercedes-Benz of Miami by brdr Jul 17, 2002 (1:20 pm)
I had to change brakes at 20K and 45K on my 98 ml320. Had the tranny replaced as well at about 25K. After the 45K brake replacement I wrote to mbusa. They just gave me the usual runaround like the best materials are used, blah blah blah. Needless to say very disappointed....
#39 of 384 Keyes Mercedes-Van Nuys by momwithkids Sep 16, 2002 (3:33 pm)
Hi I have to say I have not had good experiences with Keyes Mercedes. 1) They never have enough loaner cars. 2) They had my car at least 2 weeks before telling me what the problem was and how it could be fixed. and 3) They have fixed or installed factory items incorrectly more than once and 4) They take the "blame the other guy" attitude whenever there is an issue - it's always someone else's fault - Mercedes USA, the warranty company, the guys in the back, etc. and they don't take responsibility for their part in the problem. I will say that they are very smooth and polite when they are doing all of this, so beware. A regretful Mercedes owner
#40 of 384 Poor Build Quality/Reliability by chris356b Sep 17, 2002 (9:17 am)
I own a '99 ML 320 with 75K on the odometer which was purchased new and has been well maintained throughout its life. It has been expensive to maintain, e.g. brake pads wear quickly, the build quality is poor, and beginning about 10k miles ago, major components are failing. These include the entire instrument cluster, door locks, A/C compressor, rear hatch lock. Compounding these problems are such things as fuel level indicator which is unreliable, door locks which seem to have a mind of their own, and interior door insulation which leaves a sticky residue on the drivers window whenever it is lowered and raised. The dealership here in Atlanta (RBM) is hopeless and full of attitude. Is this an isolated incident or fairly common with these vehicles? This was my first - and last Mercedes Benz. It's absolute rubbish. MB, take a lesson from the Japanese and learn how to build quality vehicles.
#41 of 384 Dealers in Central NJ by sj9197 Oct 09, 2002 (11:23 am)
Could anyone recommend quality and customer friendly MB dealers in Central New Jersey, please?   Thanks.

Messages Page 5 of 40 1 2 3 4 5 6 7 8 ... 40 Prev Next Last

Go To Msg # Search This Discussion

You are here: Forums Prices Paid: Buying & Leasing Experiences Mercedes Benz M-Class Prices Paid and Buying Experience