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Mercedes Benz M-Class Prices Paid and Buying Experience

468 messages,  Last post on Nov 28, 2009 at 7:55 PM

You are in the Prices Paid: Buying & Leasing Experiences Forum. Your Hosts are car_man & kyfdx

What is this discussion about? Mercedes-Benz M-Class, SUV


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#21 of 468
Loaner vehicles by drew_
Feb 27, 2001 (5:20 am)
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dennett "Mercedes-Benz M-Class - General discussion (Part 19)" Feb 26, 2001 5:47pm
  dennett "Mercedes-Benz M-Class - General discussion (Part 19)" Feb 26, 2001 5:50pm
 

Drew
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Vans, SUVs, and Aftermarket and Accessories message boards
#22 of 468
NJ Dealers by ml320hugomnj
Feb 27, 2001 (5:49 pm)
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I bought my ML from Millenium in Bridgewater. If it is moderately convenient for you, I would use them. My sales rep was Dale, who came from Ray Catena before. I had what seemed to be trouble initializing the Tele-aid; after insisting it was a verizon/AT&T problem I took it in, got a C230 loaner and picked it up with MB insisting it was a carrier problem in the area; 2 days later I was in Pennsylvania, tried and was able to set the Tele-aid, so Milenium was right, the problem was not MB nor the dealer, but Verizon/AT&T. Have not been back to the dealer since (2k Mi.).
#23 of 468
Another post on MB service and loaners by drew_
Feb 27, 2001 (7:59 pm)
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tonychrys "Mercedes-Benz M-Class - General discussion (Part 19)" Feb 27, 2001 7:36pm
#25 of 468
Another NJ dealership recommendation by drew_
Feb 28, 2001 (5:36 am)
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diwc240 "MB C-Class Owners: Meet the Members" Feb 28, 2001 5:33am
 

Drew
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Vans, SUVs, and Aftermarket and Accessories message boards
#26 of 468
Laguna Niguel MB dealership by drew_
Feb 28, 2001 (8:42 pm)
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wniel "Mercedes-Benz M-Class - General discussion (Part 19)" Feb 28, 2001 7:49pm
#27 of 468
2000 ML 430 by lsl1207
Mar 07, 2001 (5:33 pm)
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At 26K so far I've needed new brakes (10K) , New Navigation system (25K), and a new transmission (26K). Next time I'll buy Japanese. Also, Autohaus MB in Pompano , Florida is the worst dealership I've ever dealt with. They can't fix the cars on the first visit and they're not very nice to service customers.
#28 of 468
Dealership in Annapolis, MD by fried13
Apr 09, 2001 (4:45 pm)
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Anyone have any comments about Benson Motors in Annapolis, MD? Just 60 days into ownership of a ML430 and looking to move my (personal) fleet to MB. All and any comments would be appreciated.
 
Fried
#29 of 468
NJ Dealers by primitive
Apr 17, 2001 (1:32 pm)
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InterCar MB in Newton. Friendly, knowledgable, fast. Smooth experience with my first repair.
#30 of 468
MB of Ft. Lauderdale by bertram60
Apr 19, 2001 (8:41 am)
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was overly cooperative during FSS A service (13k miles). Had a lot of little things done; A service, sunroof was getting covered with grease, alignment, activate fog lights, brakes squealed, A/C wasn't cooling, class three hitch installed.
 
Loaner was Chevy Cavileer through Alamo at dealer. I upgraded (sort of) to a Grand Prix for $10. The Pontiac had just been recovered from a theft, but was in excellent condition. I think dealers want you to appreciate what you have, as I hated this car!
 
I wasn't going to have MB install the hitch, but when i started checking, no one was comfortable with removing rear bumper skin. $285 for parts, $219 for labor!!!! Yikes, double what I paid on our last truck for a Draw Tight class III, but cheaper than fighting with some shop to get the bumper skin repainted or replaced after they destroyed it.
 
BUT, A/C problem ended up being major and required car to stay for five days! (dropped off Thursday, picked up Monday). New parts had to be flown in from factory, then a wiring harness was pinched and caused balance of electrical system to fail! When I went to my service advisor (Farrel Gerber) to ask MB to pick up the $50 for rental upgrade he said he'd just deduct something from the bill, and boy did he. Total bill was $326.48!!!! Hitch was on MB! I paid for labor ($219) and alignment ($89) plus tax. That was it!!!
 
This great experience was only marred by a less than stellar cleaning job (car was spotless when dropped off, all they did was run a chamios over the car and park it under a tree with some eager birds in it, and arriving home to find that remote locks/alarm won't work with keys due to electrical system being disconnected for so long. I just need to run car by and have them reprogram alarm/keys which i've been promised is a five minute proceedure.
 
All in all what could have been a catastrophie was turned into a wonderful expereince, solidifying my relationship with the dealer. I will be back for service and to get an ML500.

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