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Mercedes Benz M-Class Prices Paid and Buying Experience

468 messages, Last post on Nov 28, 2009 at 7:55 PM
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dennett "Mercedes-Benz M-Class - General discussion (Part 19)" Feb 26, 2001 5:47pm dennett "Mercedes-Benz M-Class - General discussion (Part 19)" Feb 26, 2001 5:50pm Drew Host Vans, SUVs, and Aftermarket and Accessories message boards |
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| I bought my ML from Millenium in Bridgewater. If it is moderately convenient for you, I would use them. My sales rep was Dale, who came from Ray Catena before. I had what seemed to be trouble initializing the Tele-aid; after insisting it was a verizon/AT&T problem I took it in, got a C230 loaner and picked it up with MB insisting it was a carrier problem in the area; 2 days later I was in Pennsylvania, tried and was able to set the Tele-aid, so Milenium was right, the problem was not MB nor the dealer, but Verizon/AT&T. Have not been back to the dealer since (2k Mi.). | |
| tonychrys "Mercedes-Benz M-Class - General discussion (Part 19)" Feb 27, 2001 7:36pm | |
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diwc240 "MB C-Class Owners: Meet the Members" Feb 28, 2001 5:33am Drew Host Vans, SUVs, and Aftermarket and Accessories message boards |
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| wniel "Mercedes-Benz M-Class - General discussion (Part 19)" Feb 28, 2001 7:49pm | |
| At 26K so far I've needed new brakes (10K) , New Navigation system (25K), and a new transmission (26K). Next time I'll buy Japanese. Also, Autohaus MB in Pompano , Florida is the worst dealership I've ever dealt with. They can't fix the cars on the first visit and they're not very nice to service customers. | |
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Anyone have any comments about Benson Motors in Annapolis, MD? Just 60 days into ownership of a ML430 and looking to move my (personal) fleet to MB. All and any comments would be appreciated. Fried |
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| InterCar MB in Newton. Friendly, knowledgable, fast. Smooth experience with my first repair. | |
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was overly cooperative during FSS A service (13k miles). Had a lot of little things done; A service, sunroof was getting covered with grease, alignment, activate fog lights, brakes squealed, A/C wasn't cooling, class three hitch installed. Loaner was Chevy Cavileer through Alamo at dealer. I upgraded (sort of) to a Grand Prix for $10. The Pontiac had just been recovered from a theft, but was in excellent condition. I think dealers want you to appreciate what you have, as I hated this car! I wasn't going to have MB install the hitch, but when i started checking, no one was comfortable with removing rear bumper skin. $285 for parts, $219 for labor!!!! Yikes, double what I paid on our last truck for a Draw Tight class III, but cheaper than fighting with some shop to get the bumper skin repainted or replaced after they destroyed it. BUT, A/C problem ended up being major and required car to stay for five days! (dropped off Thursday, picked up Monday). New parts had to be flown in from factory, then a wiring harness was pinched and caused balance of electrical system to fail! When I went to my service advisor (Farrel Gerber) to ask MB to pick up the $50 for rental upgrade he said he'd just deduct something from the bill, and boy did he. Total bill was $326.48!!!! Hitch was on MB! I paid for labor ($219) and alignment ($89) plus tax. That was it!!! This great experience was only marred by a less than stellar cleaning job (car was spotless when dropped off, all they did was run a chamios over the car and park it under a tree with some eager birds in it, and arriving home to find that remote locks/alarm won't work with keys due to electrical system being disconnected for so long. I just need to run car by and have them reprogram alarm/keys which i've been promised is a five minute proceedure. All in all what could have been a catastrophie was turned into a wonderful expereince, solidifying my relationship with the dealer. I will be back for service and to get an ML500. |
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