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Prices Paid: Buying & Leasing Experiences Mercedes Benz M-Class Prices Paid and Buying Experience
372 messages, Last post on Aug 25, 2008 at 11:45 AM
You are in the Prices Paid: Buying & Leasing Experiences Forum. Your Hosts are car_man & kyfdx
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Replying to: kyfdx (Feb 08, 2006 8:15 pm)
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Replying to: wbwynn (Feb 09, 2006 5:38 pm) I find that most people don't re-visit the pricing of their car, once they are done.. Give it a try!! regards, kyfdx |
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Replying to: wbwynn (Feb 07, 2006 6:00 pm) We were excited about the design and had believed all reliability issues with the MClass had been resolved. The vehicle did drive wonderfully - it's only positive point. At about 2400 miles, in the middle of the Rosa Parks Freeway in Los Angeles, the ML 350 came to a stop. The fuel pump had broken. We are fairly patient people, so this was not the end of the world. However, our trip to the dealership to get this fixed was hassle. Unlike Lexus, which provides an efficient and friendly service center, the MB mechanic grumbled when he had to put out his cigarette and come inside to assist us. He was not at all sympathetic that our car had broken down in the middle of the freeway. He said the only loaner he had available was a Dodge Neon, and that would have to do while we waited for the part to come in. Repeat: 2400 miles on the car ! After a week, I called the dealership to tell them of my frustration - not once with the Lexus dealership did we ever have to wait a week, and we were always given a brand new Lexus vehicle to drive. The owner reluctantly apologized - and made no other amends. We picked up the car one week later from MB service. Three weeks after that, the breaks began to squeak - loudly. At $52,000, this was unacceptable. I called my lawyer, who in turn called the dealership - and they took the car back and offered a full refund. In summary, if you have a Lexus, do not go elsewhere. I was fortunate to be able to return the ML 350 without a hassle in most part because of my help from the legal profession - do not count on a similiar situation if you happen to buy one. We returned to the Lexus dealership this week and purchased the RX 400h - an excellent vehicle.
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Replying to: gekko19 (Feb 18, 2006 5:47 pm) I will stay with my Lexus until MB proves they can get it right. |
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Breaks began to squeak at 13000 miles. Took it in to have brakes fixed. They put anti squeak grease on problem. It solved the problem for about 2 weeks. they are squeaking as loud as ever. P.S. They charged me $189 for the grease. They said bring it back in and they will fix for no charge!!!???? How long will it last....2 weeks? I'm very disappointed.
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Replying to: simon46 (Mar 05, 2006 1:03 pm) MB M-Class Owners: Problems & Solutions regards, kyfdx Host-Prices Paid Forums |
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We leased a 2002 ML350. It is a piece of junk. The day the warranty expired 10 things went wrong. We have owned a Lexua and a Nissan before. MB's customer service is atrocious comparitively. Maybe the sedans are different but I personally have no trust in the MB brand. We are turning this in at lease end and getting an Acura MDX
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We like to know what is price for extended warranty for our 2003 ML350. This SUV will be off lease and we will buy it for about $21K. We call MB USA, they said we can purchase the extended warranty for three-year/100K after the general warranty (4year/50K) for about $3K. Anyone know if dealer can sell it cheaper in Southern CA. Please help. Thank you. |
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