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Mercedes Benz M-Class Prices Paid and Buying Experience

468 messages,  Last post on Nov 28, 2009 at 7:55 PM

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What is this discussion about? Mercedes-Benz M-Class, SUV

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#11 of 468 armoredveh by gpvs Feb 08, 2001 (12:41 pm)
Thanks for all the info. I will definitely schedule my first service with them.
#12 of 468 They still don't have it right! by michaelp5 Feb 10, 2001 (1:57 pm)
Those boys in Alabama still have a ways to go. I have a ML320. 1. First Day home it wouldn't start, had to be towed back to the dealer! Bad starter.   2. GPS didn't work--and, yes, we followed the directions..i.e. driving around.   3. Cup holder fell out in open position. Had to order a new one.   4. Window had adhesive that continuously brought glue to the surface.   5. Dash vent for Heat and Air came unsnapped and had to be replaced.   6. Foot panel on passenger side is falling off.   These are the manufacturing problems that we have endured.   As for the engineering problems, the dealer states that the "vehicle has an inherent problem of idling too fast. Don't dare take your foot off the brake for a second when stopped.   After noticing the transmission slipping much more than any other vehicle we've ever owned, dealership told us that it always happens when cold.   Cabin heat cannot be adjusted for comfortable climate for all occupants (east coast climate)   Major problem with telephone technology. We paid 2200 dollars for a phone that's incompatible with most used services today. I was told, "too bad" you paid for a phone that works, you got a phone that works! Mercedes admitted that they slipped up on that technology and let it get ahead of them.
#13 of 468 biker5-MB of SD by dennett Feb 11, 2001 (9:16 pm)
We bought our new C at this dealer, we did get a new 01 ML loaner, but when we got it there was only 1 left. I was told they have 80ML loaners, if you go in on a Sunday you'll see them. Some are out long term, some 2-5 days or even weeks. There seems to be about 30 for the 1 day appointments. You need an early appointment to get one, 8:30 at the latest, if you want one I'd make a 7:30 appt. Who was your saleman? Ours was Ron and we were very satisfied with his services. In the service area we've delt with coulette, she's a bit condescending, I'll ask for Richard next time!
#14 of 468 dennet/ mbsd by biker5 Feb 12, 2001 (8:17 am)
Hi! Bill, Can you believe that I didn't buy my ML from this dealer and they treated me nice, The reason why was, when I was shopping around for my ML I test drove one from them and started talking about the price of the vehicle, they are insisting that they can't give me the ML below MSRP I tried to negotiate because I knew exactly how much is the invoice price of the vehicle and the option I wanted. The bottom line we didn't make a deal.So I tried the internet buying experience and its really works with the help of this site EDMUNDS.com. In short I got mine at MB Laguna Niguel we just willing and dealing thru email and we got a deal they even pick me up from Chula Vista where I live to thier place and gave me 20% off of all accessory I bought that night. Plus I have a one free full detail every year.It's just a little too far from us here, but maybe if I have a long day off I can take it to them. Anyway, Try Richard next time. Are you going to 2nd SO CAL Run?. I'm thingking about it.. I went last year. Have a nice day..
#15 of 468 biker5 by dennett Feb 12, 2001 (9:03 pm)
I'm hoping to go on the fun run! It all depends on where it is, if it starts in the Malibu area I doubt it, it would be 200 miles just to get there. If it starts in the Orange county area then I hope to go, I only wish it was a similar route to last time!!! I suggested a Temecula Start, but I guess that was too similar to the last one.
#16 of 468 Manhattan Mercedez-Benz Center by mercara Feb 13, 2001 (6:33 am)
I just completed a Schedule A service at this place. They did a pretty good job and even replaced the blower motor which was some-times making a hardly noticable rattle. (under warranty). However, when I mentioned the updates to the latches and stuff like that, he brushed me away and said that Mercedez-Benz would contact me about any upates. I didn't push the issue too much.   Tony
#17 of 468 NJ Dealers by mercara Feb 13, 2001 (6:35 am)
Initially when I bought the car, I emailed a few ML owners in NJ and a lot of them did recommend Ray Catena. I didn't use them cause, they didn't offer a loaner car as I didnt' buy my car from them. If you live nearby and dont' mind taking a cab back, you can try them.
#18 of 468 mercara re: NJ Dealers by mtsang Feb 14, 2001 (6:30 am)
I have been getting my MB service at Globe MB in Fairfield NJ. They use to provide loaner even for the $50 oil change. They've cut back. Now they will give loaner only for "major" maintenance work.   I will check out Ray Catena for my next MB. Thanks for your feedback.
#19 of 468 Atlanta, GA MB dealership experiences by drew_ Feb 27, 2001 (5:16 am)
maristella "Mercedes-Benz M-Class - General discussion (Part 19)" Feb 22, 2001 5:17pm   swimmom "Mercedes-Benz M-Class - General discussion (Part 19)" Feb 26, 2001 11:07am
#20 of 468 CA MB dealership experiences by drew_ Feb 27, 2001 (5:19 am)
biker5 "Mercedes-Benz M-Class - General discussion (Part 19)" Feb 25, 2001 6:34pm   chris168 "Mercedes-Benz M-Class - General discussion (Part 19)" Feb 25, 2001 7:40pm   sydney6 "Mercedes-Benz M-Class - General discussion (Part 19)" Feb 26, 2001 9:30am

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