Last post on Nov 06, 2013 at 12:05 PM
You are in the Mercedes Benz M-Class
What is this discussion about?
Mercedes-Benz M-Class, SUV
#87 of 699 NEVER, NEVER, NEVER
Dec 18, 2002 (12:10 pm)
Buy one of these SUV's. I bought a 99 brand new and ended up having to give it back to the dealer after less than a year because of numerous problems. I thought it was an aberration so I got a 2000. To date, there have been 13 malfunctions on the vehicle, ranging from minor annoyances (cruise control quit, heated seat quit, etc.) to more major things (key won't go into the ignition, and today, power steering just quit). I can't keep the vehicle running long enough to sell it.
My advice is, to save yourself lots of $$$ and headaches, go buy yourself a Kia Sportage and tape a Mercedes star to the front of it. You will then have the Mercedes ML "look" on a vehicle that will run a good portion of the time, and for maybe a third of the cost.
Best of luck.
#88 of 699 Agree with "never, never, never".....
Dec 30, 2002 (10:25 am)
Agree with you 100%. Also have a 1999 ML320. Unfortunately, the MAJOR things did not start going wrong until close to being out of warranty. Am waiting for it to go off lease and have it stored until then (because of mileage). Things gone wrong in 4 1/2 years:
Brake lights kept malfunctioning (saw others on this board with same problem). Took three visits to fix.
Like others on this board, had funny noise in power steering. Took to dealer twice and they couldn't find anything, made me feel really stupid.
Seat belt buckle replaced every time I had it serviced at dealership (I was never advised of this until afterward each time; it was involved in a recall, but how many times does it need to be replaced?).
Very loud squeaky rear end when going over bumps. Shocks replaced 3 times before 50,000 miles.
Drivers window power switch quit; replaced.
Heater varies wildly as to how much heat comes out. Hard to adjust for even temp.
Gas line disconnected TWICE while driving!!! First time almost was plowed into from behind by semi-truck going 70 mph on major interstate during rush hour - really thought my daughter and I were a goner. Obviously wasn't fixed properly and it happened again. When trying to get help from Roadside Assistance that first time, was told by the dealership that they referred me to that, "Do you have AAA? I would call them and have them tow you back to our place." !!!!!!!!!
Cup holder came out.
Key does not want to turn more times than not.
Integral phone I had installed when I got the ML320 was analog - now obsolete.
Paint peeled off front bumper. Was told by 3 independent shops that it most likely was a defective paint job; my dealer told me it was because of stone chips. Very badly stone-chipped on front hood; I agree it seems prone to this.
One week before putting into storage, the air conditioner quit.
Got absolutely no consideration when I complained to Mercedes. One of the regional managers contacted me and insinuated that I was not properly doing the maintenance since I had regular servicing done locally (MB dealer was too far away (and too expensive!)for routine servicing). I have written a 5 page complaint letter to Mercedes detailing the problems I have had with this vehicle. My experiences with this company have turned me off forever as to ever owning another Mercedes anything!
PS (Made a major mistake in leasing this vehicle. At end of 54 months, the buyout is $28,000+, and when I looked at Kelly Blue Book I could only expect to sell it privately for around $17,000. Bad reports on this vehicle have really hurt the values.)
#89 of 699 # 88 " Agree with etc."
Dec 30, 2002 (6:17 pm)
I had a 99 ML430 that initially had quite a few problems but all that could be fixed were except for the squeaks. I would not have gotten another but my wife (her vehicle) insisted on a new ML500. So far (2.5 months) the new one has been perfect except for an intermittently malfunctioning gas gauge (one of the 99 ML's recurring problems). I drive it infrequently but feel it is much better built than the earlier models. I also have a 99 S500 that has been very reliable(last year of model production).
I think you are lucky to have leased the ML since you can just turn it in. If you had purchased you'd be stuck with a greater depreciation if you wanted out.
#90 of 699 Agree with etc, etc....
Dec 30, 2002 (7:12 pm)
I am stunned to read these posts. For the last 2 days my wife and I have been test driving new SUV's to replace our 99 ML320. We have had significant problems with our ML - each and everyone listed within these posts - and when we went to test drive the new ML350 the dealer had no independent validation of an improvement in quality. Best he could offer was comments from other sales people (not quite JD Power). Additionally, they seemed to be giving these away. We told him we weren't going to buy for another couple of months but before we left they had made 2 offers with the final being $6,000 off the sticker. THIS WAS LESS THAN WE PAID IN 1999 FOR A LESS EQUIPPED VERSION! Funny thing was, we never asked about price. The sales man just said that his manager made him tell us what they would sell it for. Not what I would expect from MB.
The question is, has anyone seen an independent confirmation on the improvement in quality for the 2002's or 2003's?
Jan 05, 2003 (9:39 pm)
I, too, am looking at purchasing a used 2001 320, new 2002 320, a new 2003 320 or a 350. But, I did have some quality problems as mentioned by others on my 98 320. I am also interested in whether quality has improved with the newer model years. Or, is it just salesman hype. Any thoughts? Or should I be looking at the competition? Reason for looking is my 98 got rear-ended and sandwiched. I am told I should get rid of the 98 now to establish market value loss due to damage declaration on title, and have the other driver's insurance pay for it. Anyone have experience in this area?
As to pricing - my local dealer is of course trying to get me to purchase either a 2002 320 or a 2003 320 to get them off his lot and have just 2003 350's. He is offering a whopping 2 to 2,500 off sticker for each. Shouldn't there be a bigger discount on a 2002 being purchased in January 2003? Is $2k a decent discount off a 2003 320, or should I do more shopping. I am in Des Moines and would need to travel to Mpls, Kansas City, Chicago to find additional dealers.
Thanks for any replies.
#93 of 699 ML 320 Class Action Lawsuit
Jan 09, 2003 (2:27 pm)
Does anyone have any updates on the Oil Sludging Class Action suit filed against MB? I am specifically trying to ascertain whether this suit will also cover what I deem excessive oil consumption. I have a 99 ML320 and it is an oil guzzler! MBUSA contends that 1 quart of synthetic oil for every 1,000 mile is "within permissible specifications" I wish they'd shared those specs with us before they duped us of our money.
For all those looking to purchase the ML320 - take your cues from us poor suckers and steer clear!!!
#94 of 699 RE: ML 320 Class Action Lawsuit
Feb 16, 2001 (1:29 am)
There was an engineering oil class action against MB. Not sure what the model year coverage is, instead of 50k miles, I belive the engine warranty is extended to 100k for the engine oil problem.
#96 of 699 rotor warpage
Feb 10, 2003 (3:34 pm)
I have a 2000 ML430 with 24000 miles. The break paddle pulses in/out and the steering also shakes violently. It gets worst when go faster. Has anyone experience anything similar? Is there any hidden recal for such? And will standard waranty cover?
Thanks for any feedback.