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MB M Class Owners Maintenance and Repair

681 messages,  Last post on Nov 13, 2009 at 12:28 PM

You are in the Mercedes Benz M-Class Forum. Your Hosts are steve_ & tidester

What is this discussion about? Mercedes-Benz M-Class, SUV


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#566 of 681
Re: [jackel142] by Mr_Shiftright HOST
Jul 07, 2006 (1:59 pm)
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Replying to: jackel142 (Jul 07, 2006 9:42 am)

thanks. I'll check on that.
#567 of 681
2006 ML Transmission by palmharbor
Jul 19, 2006 (12:41 pm)
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I have had my 2006 ML500 for 51 weeks. Until last week my complaints about hard shifting fell on deaf ears. Last week I spoke with my dealer's new service manager and he told me that there is a new software update for the transmission. I brought it in, but they found that the electrohydraulic control unit installed on my ML has been superseded by a new type, and they got one from MB and installed it, together with updated software. The transmission is much, much better. If any of you still have jerky transmissions, it would be worth looking into. I would be happy to fax a copy of the service sheet showing what was done to correct the problem. Also, there is acompressor for air suspension campaign
#568 of 681
Re: [jackel142] by Mr_Shiftright HOST
Jul 20, 2006 (9:57 am)
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Replying to: jackel142 (Jul 07, 2006 9:42 am)

Okay I checked with a few dealers. Seems that it works like this.
 
A dealer can offer post-warranty repairs without contacting the manufacturer, but this is often limited to small amounts (a few hundred dollars is the general rule) to their best customers, and it's also tied to the dealer's customer satisfaction index.
 
So, should a dealer with a bad CSI attempt this, or should the amount be too high too often (even with a good CSI), his privilege to offer post-warranty repairs might be revoked.
 
An outstanding dealer with an outstanding customer in an exceptional circumstance might get away with a larger outlay however.
 
#569 of 681
Re: [Mr_Shiftright] by jackel142
Jul 25, 2006 (9:21 am)
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Replying to: Mr_Shiftright (Jul 20, 2006 9:57 am)

Dealers have a minimum of $750 DSA per repair. The reason that the dealers do not want you to know this, is that they are REQUIRED by MB to "participate" in the repair. Usually the dealer will try get the customer to pick up 1/3 of the repair, dealer pays 1/3, and MB pays 1/3. MB policy does not require customers to participate.
#570 of 681
My Crazy ML320 by torievans
Jul 25, 2006 (2:06 pm)
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Hi Guys, I figured if anyone would have an answer to the problem with my crazy car you guys might.
The problem started about 3 months ago. When I was idling or going below 15 mph the radio and all the electrical things on the car would just go completely dead for only a second. Then they would all just start back up. Sometimes this would happen 5 times in a row and sometimes just once. (The car would never die but it felt like it was about to) It would happen intermittently and never consistently. It would just happen randomly. This went on for a few months and I took it to the dealer. They could not find a problem. And of course it would not happen when they had it. Then about a month ago it would do the same thing but then everything on the dash would flash and a very loud beeping would happen until I would turn the car off. When trying to start it , it would not start. Nothing just dead…no winding no power nothing. After attempting a few times then it would start. Again the dealership could not find the problem. The battery was replaced and home I went. 3 days later it would not start at all. Tried to start it for over 3 hours. Dead Dead Dead. I could not even get the windows up. The tow guy came and he was unable to get the car into neutral the gears where frozen. After about an hour the car then started…then to the dealership it went, where it is now. For the past week and ½ the dealership has had it and they can not find the problem. They have replaced (I think we are up to about 8 parts now) and it still is not fixed. Sometimes it will start and sometimes it will not. Spoke to the dealer today and they drove it yesterday and before they got out of the parking lot it died. The dealer told me it is not the CSP because when those go bad the car at least will wind up. Mine just does nothing. They have went to the Mercedes Tec. Support and they have no records of a similar situation. Any advise would be wonderful. Thank you in advance.
#571 of 681
Re: My Crazy ML320 [torievans] by tidester HOST
Jul 25, 2006 (3:43 pm)
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Replying to: torievans (Jul 25, 2006 2:06 pm)

While you're waiting for a reply here you may want to pose your question in Electronic Gremlins: Electrical Problems That Are Driving You Crazy as well.
 
tidester, host
#572 of 681
Re: My Crazy ML320 [tidester] by torievans
Jul 25, 2006 (7:49 pm)
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Replying to: tidester (Jul 25, 2006 3:43 pm)

Thank you so much!
#573 of 681
Re: My Crazy ML320 - Final solution .... by ionel
Jul 26, 2006 (12:30 pm)
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Replying to: torievans (Jul 25, 2006 2:06 pm)

I had all this problems and with my 2002 ML 320. I try everything, the dealer fix one problem, and next week the car got a new one... my final solution was a new Lexus RX 330.
#574 of 681
Re: 2006 7 speed transmission [newmowner] by woodson
Jul 27, 2006 (8:33 am)
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Replying to: newmowner (Jun 28, 2006 6:40 am)

Hi, I posted my question on a new topic and could get any response. So here I'm I hope some of you could help! My question was:
  
I need your advice really bad--I'm in the market for a ML350. I got an offer from a MB dealer for a silver 2005 SE(was an loner car) for $32K with 13500 milages on it. It has sunroof package and NAV and it's certified. Also, I got another offer from another dealer for a black used 2006 with Nav, it has about 14k milages but it's not certified. May I ask which one is better deal? Is it worth to pay over 9K more on an 06? Any input I would really appreciate it. Thanks!
Sorry I forgot to say the offer for 06 is 41K. Thanks!
#575 of 681
Re: My Crazy ML320 - Final solution .... [ionel] by torievans
Jul 28, 2006 (6:43 am)
Reply

Replying to: ionel (Jul 26, 2006 12:30 pm)

What did you end up doing with the car??? Did they ever fix it? Funny you say the Lexus rx330 because that is exactly what we are looking at also. We just need to get my car running and now we are on 2 weeks. Any suggestions????? Thanks for your response :0)

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