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MB M Class Owners Maintenance and Repair

681 messages,  Last post on Nov 13, 2009 at 12:28 PM

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#41 of 681 Class Action Lawsuit re Canadian owners by grahame2 Oct 03, 2002 (12:11 pm)
I found the info on this settlement very helpful and I immediatly contacted the Warranty people at MB USA to ask if owners of 1999-2001 ML 320's would be notified. The answer I got was no but that on regular service visits the dealer service staff would check for either engine damage or "sludging " and if this occured the warranty would be extended to 10 years or 150,000 miles . The "hooker" for me was when he said that this was the case only if the car was still under warranty whe the check was made.........and my warrranty expires this month......!!! I just got off the phone to my dealer service dept. and they didn't have a clue as to what I was talking about! They agreed to register my call on their records so that I don't get screwed when I take my car in next month when the warranty "JUST EXPIRED". SO I advise all 1999 Canadian owners to check their warranty expiry date and get hold of the dealer.
#43 of 681 My Thanks to All by goldstar138 Oct 06, 2002 (8:26 pm)
I was about to test drive a M-Class. After reading all the reports here, no-way. Thanks to all and thanks to Edmunds for this site.
#44 of 681 ML 430 extended warranty? by she1122 Oct 07, 2002 (8:11 pm)
Two months ago, I bought a 2000 ML 430. It only had 19000 miles on it, so I still have about a year of Mercedes warranty left. I heard ( rumor ) that Mercedes offers a 100,000 mile extended warranty on the ML,if I apply for it before the car hits 25000 miles , but I can not verify that. Does any one know if this is true and where I would go to sign up?
#45 of 681 she1122 by bertram60 Oct 08, 2002 (6:17 am)
I assume you bought this car from either a private party or a Non MB dealer, otherwise it would be Starmarked, giving you 5 years/100,000 miles.   You may want to see if your local dealer will do that for you. Mine told me it would cost $900 to Starmark a truck and they would do it as a courtesy since i was going to use them for service ( I ended up buying one off their lot anyway so it was a moot point).   Also if you scroll back you will that with the pending settlement offer on the class action suit, you may have 10 years 150,000 on the vehicle, but the details are not finalized and i have not received any word as to what the warranty covers (is it just power train, or is it comprehensive?).   There are also some posts about warranties and the pricing on this board, do a quick search and maybe you'll be able to find them.   Good luck
#46 of 681 Rear brakes by brdr Oct 08, 2002 (8:53 am)
I had the brakes replaced on my '98 ML320 3 times, all before 45000 miles. The dealer said the same thing, ie. it is normal wear and tear. It is mostly driven to work and back and to the mountains in winter time. Either way it is freeway driving, so this "normal wear and tear" just doesn't sound normal to me.
#47 of 681 Bertram60 by she1122 Oct 08, 2002 (6:22 pm)
Thank you for your advice. I just emailed MBUSA and inquired about an extended warranty. I will post what they have to say. You are right. I bought the 430 used from a high end used car dealer , but not a Mercedes dealer. I am very impressed with the existing warranty and the way the Mercedes service department treats me. I would like to keep that protection to 100,000 miles. By the way, I looked at a Starmarked 430 and they told me that it cost them 3500 dollars to Starmark a car. Interesting!
#48 of 681 She1122 - extended warranty not avail . . . by acrafton Oct 08, 2002 (7:35 pm)
Unless you were the original purchaser of the ML AND it has less than 12,000 miles on it (and 1 year from in service date) you cannot purchase an MB extended warranty.
#49 of 681 she1122 by bertram60 Oct 09, 2002 (6:53 am)
I'd also check on the lawsuit info. If I'm not mistaken you will be covered under that. I'm still not clear on whether it only covers you for engine sludge related repairs, or if it extends the complete warranty... I have an insider checking on that and will report back when I know more.
#50 of 681 ML500 Ownership Experiences and Problems by sj9197 Oct 09, 2002 (10:28 am)
Can someone come forward and relate me their experiences with a 2002 ML500? Has there been any recalls, service problems, manufacturing problems, etc?   Thanks

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