Last post on Nov 06, 2013 at 12:05 PM
You are in the Mercedes Benz M-Class
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Mercedes-Benz M-Class, SUV
#161 of 699 2003 ML 350 SERIOUS DEFECT
Sep 12, 2003 (2:25 am)
I've have had my ML350 for 6 months. I BOUGHT IT FOR SAFETY AND THE AWESOME SERVICE I EXPECT FROM MERCEDES BENZ. This past weekend, I was pulling in a parking space with my 3 small children belted in the back when I realized the brakes were not stopping the car. When I pushed harder, the car accelerated, jumped the cement median and plowed into another parked car. Thank god no one was hurt. I'm sick thinking of what could of happened. I have a police report that says the officer and tow truck driver concur that the brakes were down to the floorboard and not engaging. Prior to this I have had a problem where I would step on the brake and the car would seem to stall and buck forward. It was to the dealer twice and they could not find it on the computer or duplicate it. I believe it is all related. DJDRAGEN WITH JOLTING ML350 WATCH OUT. THIS IS DIGUSTING FOR A $40,000+ CAR. THE MANUFACTURER REP IS GOING OUT TO CHECK IT - I HOPE THEY STAND BEHIND THEIR DEFECTIVE PRODUCT.
#162 of 699 ML 350 Serious Defect
Sep 12, 2003 (5:52 am)
If I were you, no matter what Mercedes does, I would go to the National Highway Traffic and Safety Administration (NHTSA) website and report this potentially deadly defect. Mercedes tends to sweep things under the rug for too long before they finally effect a recall campaign. They finally recalled the ML's for the power steering cooling hose problem (causes loss of power steering when hose clamp fails). They have yet to recall 98-2000 Mercedes vehicles with V-6 and V-8 engines that have defective crankshaft balancers that take out the oil pan and timing shaft cover when they fail (repair cost - $2,000).
Don't wait --- Report it now!
#163 of 699 ML350 SERIOUS DEFECT
Sep 16, 2003 (2:02 pm)
THANK YOU. I HAVE REPORTED IT THE NHTSA. THE MANUFACTURER WENT OUT AND COULD FIND NOTHING WRONG (OF COURSE). VERY SICKENING!
Sep 17, 2003 (6:06 am)
What you are experiencing is Mercedes quality today. They have their problems and are not antying up to address them. The tech who looked at your car probably spent no more than 20 minutes looking at it since that is all they are allowed by the dealership service department and Mercedes warranty reimbursement.
If you own a Mercedes for any length of time (outside of warranty) you want to find a good independent Mercedes mechanic that provides some customer service.
#165 of 699 ML 430 Nightmares - transmission
Sep 18, 2003 (11:18 am)
I bought a 2000 ML430 and this vehicle is not designed for working class people. If you are Bill Gates, then you won't mind the problems. I am a Mechanical Engineer and an auto mechanic with 20 years experience and I can barely keep up with the repairs. At 60K miles, the harmonic balancer broke, the brakes wore out, the rack and penion is leaking, and 3 times per week the transmission refuses to upshift until it is ready to do so.... no matter what position the gear selector is on. The power steering recall is a joke and any 10 year old can put a good clamp on a bad hose. Toyota has no worries from this disaster. If you took it offroading, I guarantee a 10,000 bill to fix it.
#166 of 699 bobeberhardt
Sep 18, 2003 (7:48 pm)
Does the defective crankshaft affect all 98-00 MLs? I have a 00 ML but did not get a recall notice. Should I bring it back to the dealer?
Sep 20, 2003 (1:16 pm)
All 1998, 1999 and early build 2000 model Mercedes Benz with the V-6 engine have the crankshaft balancer problem. On the 2000 models the crankshaft balancers with a Part No. ending in 00-00 are the ones experiencing the problem. You can see the part no on the crankshaft balancer if you are beneath the vehicle and look up with the crankshaft balancer in the right position.
To date, Mercedes has not issued a recall on these balancers, but if you are the original owner and the vehicle is out-of-warranty, Mercedes is covering the repairs.
#168 of 699 ML Class - a Joke
Sep 27, 2003 (1:27 am)
Any person thinking of buying one of these vehicles should have a long hard look at its record. I bought a new ML exactly 2 years ago. I have three pages of a schedule of faults, some of which were serious. A recurring fault was auto slippage. The vehicle was conveyed to the dealership 4 times on the back of a breakdown truck and spent a total of ten weeks in the dealership. They still they could not fix the fault although it was showing as a fault on their computerised test analysis system.
The culmination of this was two meetings with the heads of the the dealership and state managers from MB. After some intense negotiation a settlement was reached which effectively gave me all my money back on the vehicle if I stayed with an MB product. I have done so but have not purchased an ML class. That would be the last vehicle in the world I would buy.
I have had many new vehicles over the years, none of which have come anywhere near the appalling record the ML has had.
#169 of 699 Unusual Tire Wear Problems on ML 55
Sep 29, 2003 (8:18 pm)
Had to have the breakpads and rotors serviced by the local dealer after about 30K miles on a 2001 ML 55. After having the car serviced the tires had unusual wear and tear to the point of needing replacement. The wear and tear on the tires evolved over a very short period of time after the service.
Over the last month I started with replacing the tires (Dunlap) which came with the car when purchased. At $1,500 a set this is no cheap purchase. After the tires went on they started to wear immediately and the car felt out of allignment. MB Dealer blamed the problem on the tires and suggested a set of Michelin's (price tag $1,300). Bought the 2nd set and put the burdon back on Dunlap to take the tires back (which still has not happened). First ride out of the dealer with the Michelin's prooved no better. The car is constantly shaking and tire wear appeared almost immediately.
The dealer then indicated there was a problem with the parking break and that all would be better following that service. Once again, things are no better.
The cars now been sitting at the dealership for going on a month. This paricular ML's track record, including ignition issues, sporadic loss of gas tank indicatorsand other dash problems, many ABS warning problems, and now the tire issue is appalling for a $65k car.
Any suggestions on the tire issue?
Sep 30, 2003 (4:47 am)
I don't have an answer to your tire wear problem but I can't believe you paid $1300 for a set of Michelins! I shopped around and paid $800 Canadian which is $394 US for a set of four. By the way Costco is the largest Michelin dealer in North America!