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SUVs Nissan Pathfinder Nissan Pathfinder Maintenance and Repair
2670 messages, Last post on Nov 23, 2009 at 10:18 AM
You are in the Nissan Pathfinder Forum. Your Hosts are steve_ & tidester
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I just want share my experiance with nissan. I won 2003 Pathfinder and have about 60000 miles on it. I have not experience any trouble with it since I bought it new. Recently I have noticed that when I start my car it makes a funny noise. I took it to tthe mechanic, and he thought it maybe may be my muffler or catalytic converter. So i go to meineke they told me my catalytic converter cracked and I can feel air comming out of it as I placed my hand around it !! It made me very sad since it is only 4.5 years old and I took care if it like a baby. Any how per meineke it should be covered by warrenty, and I veryfied it by llooking at the warrenty book let. I took it to the nissan dealer. They call me about 3hours latter that it is not the catalytic converter rather down hose? which is not covered by warrenty. So if I want to fix it, it will be 300.29. So at this time I am out 90.00 since dealer will not look in to the car unless I pay the service fee, incase it is covered by warrenty they will not charge me the fee. so I told them to fix the car. I go to pick up my car, I look under the car, all they did they patched my catalytic converter. So from my knowledge all they fixed the catalytic converter but calling it down hose. I go to the service manager argued with him for 30 minuites result is nothing. I call NISSAN !! A day latter Joston Gustove calles me back from nissan, she is telling me the same thing what dealer told me . Here I lost trust On nissan SHE HAD NO INTEREST IN LETTING ME SPEAK OR LISTEN TO WHAT I HAVE TO SAY. I even offered to send her a picture of the work they did. She just keep ignoring me and was very rude. dealer may be rude or may not care for customers concern, but when the central treats customer like dirt that makes me sad and not to buy their product any moor. So be very care full about their customer service, in future I will definately take my 30000.00 some where else, even though I love my pathfinder very much.
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Replying to: rabi504 (Jan 09, 2008 4:10 pm) I did end up getting the problem fixed at the local dealer (it took 5 - count'em 5 - visits) but the fact that Nissan North America wouldn't /couldn't help me was laughable. After awhile I started to enjoy the game. RECAP: * In September 2006, NNA sent a satisfaction survey. After waiting while my various problems with the vehicle were addressed. I sent it back with lots of feedback involving customer service. I felt, having paid 32k+ for this car, that I deserved better. *before sending it back to NNA, I cc'd the local GM to see if he would take care of my issues and make it up to me (free oil changes maybe?) * I was never contacted by the GM. After being ignored, I sent the survey back to NNA. *I did get a response, from “KEISHA”, who said a file had been opened and she would be in touch. * She did get in touch, but the end result (December 06) was that “there was nothing Nissan North America could do”. The GM at the dealership would not respond to her. I said "How Sad" that someone who works for you, should be so flippant as to not respond to a customer, let alone! "corporate". I also had a "braker calper" problem; fixed under warranty. And some other problems involving the fog lamps being knocked out of alignment and they wouldn't fix those 'under warranty'. Needless to say the customer is not their first priority. The 06 Pathfinder, after those initial problems, has been pretty much fine. Was going to go for the Honda Pilot but I do like the features this car has. |
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Anyone experiencing downshift or upshift roughness around 35-42 MPH? If so - any ideas how to rectify? Also, steering is very difficult, ie. steering wheel jerks back and forth after passing either front wheel over minor pavement flaws! Anyone know if there is a fix or recall yet. Thanks, Whip, New Member |
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Replying to: whipsplace (Jan 15, 2008 9:05 am) Forgot, the noisiest windshield wipers, “clonk clonk”, back & forth. Tired of it. For Japanese not well made. I need to try new dealer. Reg. Frank R. |
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Replying to: efflandt (Dec 23, 2007 2:00 am) |
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Replying to: mojobaggins (Dec 31, 2007 1:09 pm) |
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Replying to: whipsplace (Jan 15, 2008 9:05 am)
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How do I remove the starter? Fred |
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Replying to: dtbaj (Jan 19, 2008 8:29 am)
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On a 2001 Pathfinder with the 3.5 what is the service interval with the timing chain? Thanks, Tom
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