Last post on Aug 15, 2013 at 7:54 PM
You are in the Jaguar X-Type
What is this discussion about?
Jaguar X-Type, Sedan
#2381 of 2600 Re: 2002 Jaguar x type warranty? [art07154]
May 21, 2006 (8:49 pm)
What is the name of the company that is backing the warranty? There have been a number of problems with non-manufacturer backed warranties, although I have heard that Warranty Direct is reasonably reputable. I have a 2005 X-type with 5000 miles on it (its been a great car), and I can get a 7 yr/75,000 mile warranty from them for about $2400. Apparently, it is relatively risky to own a Jaguar that is not under warranty, so I suggest that it is worth doing some research and getting a good one. Let me know what you can find out about the warranty being offered by the Toyota Dealership. Personally, I think I will probably sell my X-type prior to the end of the original 4yr/50,000 warranty, so I am holding off my extended warranty decision for now.(I just bought a 2007 Camry for my mother and got a 7yr/75,000 mile warranty from Toyota, through a Midwest Superstore Toyota in Kansas, for $520, Toyota List Price $1150. That was a real easy decision to make)By the way, how much did you pay for the 2002 X-type, just curious.
May 23, 2006 (7:43 am)
A reporter would like to talk with current and former Jaguar owners. Please respond to jfallonedmunds.com no later than Friday, May 26, 2006 with your daytime contact info and a few words about your ownership experience.
May 30, 2006 (10:39 am)
A reporter is hoping to talk with current and former Jaguar XK owners. If you have owned an XK and if you're willing to talk about it with a newspaper reporter, please respond to jfallonedmunds.com no later than Tuesday, June 6, 2006 with your daytime contact info and a few words about your experience.
#2384 of 2600 Re: JD Power [exalteddragon1]
May 31, 2006 (9:16 pm)
Yep, It's true. Had such a good experience with a 03 X Type 2.5, that I just swapped it for an 06 X Type 3.0.
#2385 of 2600 Re: Manual Transmission Clunk [likintheleaper]
Jun 01, 2006 (9:21 am)
My car does the same thing. I haven't brought it into the dealer because I like the fact that the car has a tactile, mechanical feel to it. If I wanted buttery smooth shifting, I'd have gotten the automatic. I may be a fool, but I don't think the noise indicates any long term mechanical problem. Good luck!
#2386 of 2600 JaguarUSA policy on defective new engines
Jun 14, 2006 (12:39 pm)
We took possession of a brand new 2006 X-Type 3.0 in October 2005 (first 2006's in the US, loaded, nav sys, etc.). Right away we had to take it back to have a crinkled window trim part changed under warranty, check the excessive wind noise and have them check a ticking noise like valves in the engine (ticks continuously whether hot or cold).
We were told that it was the valves most likely, and, that JaguarUSA's policy is to only exchange, not repair, brand new defective engines with re manufactured USED engines. The Jag dealer attached the new chrome strip to the window and it promptly fell off 2 days later, and couldn't do anything about the loud wind noise.
Sixty days later they had to replace the microphone unit in the Bluetooth system, and just yesterday (6/13), the air conditioning system stopped working for about 2 hours on I-75 and then began working again. All this and the car has less than 3800 miles on it.
We believe that the Jaguar X-Type reliability hype is false, and that their policy of replacing a brand new engine with a used one is completely wrong. We strongly advise anyone thinking of buying a new or used Jaguar to think again.
Vince and Pat
#2387 of 2600 Re: JaguarUSA policy on defective new engines [vcassisi]
Jun 14, 2006 (1:49 pm)
We bought a brand new 2002 XType and had NO problems for the length of the 39 month lease. We turned this jewel in and leased a new 2005 XType Sport. We have not had it back to the dealer for any problem in the past year. We have found them to be very trouble free cars.
#2388 of 2600 Re: JaguarUSA policy on defective new engines [desertguy]
Jun 14, 2006 (4:37 pm)
We had high hopes reading comments like yours before we bought the car. I don't know why ours is trouble prone but it is. We wrote to the Jag customer relations people and were told that they will replace a new engine with a used remanufactured one. The other problems have happened so they aren't made up. Hope you continue troublefree with yours, but ours has problems and we can't recommend it to anyone.
#2389 of 2600 Re: JaguarUSA policy on defective new engines [vcassisi]
Jun 14, 2006 (6:26 pm)
I agree Vince. You can only go by what you have personally experienced and your experience has obviously been poor. I was fortunate with the '02 as being a first year car, many people had problems. Since then the cars have gotten better and better so I'm surprised at your misfortune. Sorry to hear of your problems.
#2390 of 2600 Re: JaguarUSA policy on defective new engines [vcassisi]
Jun 14, 2006 (7:07 pm)
Sorry to hear about your problems. I had an 03 X Type that was so reliable, I just traded it for an 06. That being said - a big part of my decision to buy another one was the quality of the local dealer's service department. My 03 had a few problems - but they were solved quickly and efficiently with one visit. Hopefully your dealer is good enough to work through the problems and solve them to your satisfaction. I recently had an experience similar to yours with an 05 Chrysler. The transmission failed and the car was basically out of service for over 2 months. My original dealer made a complete mess out of the car. I had to get Chrysler corp. involved, and, another dealer ended up repairing the car in a competent manner. However it took many phone calls and emails to get it done. If there's another Jag dealer close to you, you might consider having them take a look at it.