Last post on Aug 15, 2013 at 7:54 PM
You are in the Jaguar X-Type
What is this discussion about?
Jaguar X-Type, Sedan
#1908 of 2600 Reliability issues
Feb 18, 2004 (7:32 pm)
Hey it seems like all your problems are common. I have a 2.5 X-Type delivered in April 2002. I have had your problems too. Once I was stranded arriving to work with smoke billowing out the hood due to the faulty thermostat. The dash vents have been replaced and are still trying to pop out again. As for the seat, it was loose and I brought it in for a fix. But not too long later a spring about 6 inches long pops loose and shoots me in the leg while driving. I also had the opportunity to replace the headlamp washer cover which fell off in the middle of a ride.
These are no doubt quality control problems with Jaguars, and it is known that the Jaguar operations in North America is a disaster, and that dealers are very frustrated with the company. I guess I can consider myself lucky that my problems are not resurfacing as you have experienced. Hey, at least you've leased yours.
#1910 of 2600 New X-Type
Mar 01, 2004 (6:59 pm)
Let's hope they dump their reliability problems too.
#1911 of 2600 2003 X-type report
Mar 02, 2004 (8:20 am)
Just turned over 10,000 miles on my 2003 X-type 2.5 manual purchased in Aug. of 2003. Have had no problems whatsoever outside of a flat tire caused by a nail. No squeeks, rattles, rocking seats, or any other problem. I am totally satisfied with this car.
#1913 of 2600 I had posted this on another topic
Mar 23, 2004 (7:40 am)
But thought I might cross post it here (actually two post combined here but anyway):
Just curious why the general disdain for the X-type. I don't own one, but I've spent a little time in one. I just don't get the hatred of it. Really size, luxury and peformance wise it is very similar to the old Mk I and Mk II Jag sedans of the 50's and 60's. Good car and true to Jag history if you ask me except for the AWD part. I would prefer the more traditional RWD. I actually don't mind the platform sharing (just something that we're going to have to accept in today's market) but the car seems well composed and for those that knock the interior, it seemed much nicer that the c-class and 3-series that it competes against.
The only big thing I can think of is that people have come to think of Jaguar as only being the XJ8 and anything other than that they reflexively don't like as a "cheap" Jaguar. I'll have to try to look it up, but I wonder what my '67 Jag Mark II cost in relation to the rest of the market? Probably was a "cheap" Jag then too.
I think part of the problem is that you could ask 10 people what a Jaguar "should be" and you'll get 10 different answers. Anything from "sports cars" from people that think of the old XK's, E-types and the XK8.....to sporty cars (the previous and the light, fast sedans of the 60's) to "Luxury" the old Mk V through X's and the XJ6, XJ8 and XJ12's. I'm guessing that's at the root of the issue.
Mar 23, 2004 (8:45 am)
It's not just because the platform is shared, it's that you can actually "see" that the platform is shared due to some cheap interior pieces.
Actual and imagined reliability problems, poor resale value and a very scattered dealer network make it less attractive than a BMW or Lexus.
Unless you happen to live and or work very near one of the few Jaguar dealerships, it could be very inconvenient to drop the car off for maintenance and warranty repairs due to the small dealer network.
Mar 23, 2004 (8:50 am)
I find the "cheap interior pieces" comments odd as it seems nicer inside than a competing C-class or 3 series. I still think part of it is that it is not as nice as a XJ8 inside and people dismiss it as a Jaguar because of it. (Now for those of you playing along at home, if you happened to note that the X-type is half the price or less of a XJ you might have already expected that).
Seriously, I went back-to back-to back from the Jag and Mercedes dealer onto the BMW dealer on the same day with 30 minutes of each other (the Mercedes dealer in town is co-located with the Jaguar dealership). The X had a nicer interior than the C or the 3 series. At least to me it did. Maybe there's something I'm missing, but it was nicer.
*as far as the reliabilty thing goes, I remember Edmunds making a huge ordeal out of its early *production* X-type and how it just was a pile of junk and how they couldn't understand how Jag could have dropped the ball like this.........only later did they sheepishly admit that it was a pre-production model. Probably just a simple miscommunication between Edmunds and Jag, but that definetly got the car off on the wrong foot as far as public opinion on the Townhall was concerned.
Mar 23, 2004 (9:40 am)
The X-Type has nice leather and wood, so it seems more "plush" at first glance, but you can see some cheap plastic parts if you look around.
That alone is not enough to cross it off my list. I don't care about those small pieces "that much."
The resale value is very bad and the limited dealer network for servicing is too small. There are two Lexus dealers and 2 BMW dealers in my area and only one Jaguar dealership. The Jaguar dealership is located where it would add an hour to my commute in traffic if I needed to drop the car off for service before work and and pick it up after work.
The possibility of receiving a "free" loaner car does not solve this problem.
Maybe Ford should consider training their Ford dealership techs to do warranty work on Jags.
#1917 of 2600 307web - dealership service
Mar 26, 2004 (11:03 am)
Actually, a lot of dealers will do a pick-up/drop-off service for you. Drive to work like you normally do, they'll pick your car up, and deliver it back when it's finished. If it's a long job, they'll leave a loaner. Granted not all do this, but a lot do.
In terms of the interior, yes, the X-Type has plastic in it. But the original point is that the competition has as much or more. The 3-Series and C-Class are filled with cheap feeling plastic parts. Far more than the X-Type, but yet, the X-Type gets abused for it, and the others don't. The fact that the 3-series comes with plastic seats not leather standard is outrageous, and yet nobody says a word. The point is that there is a double standard, because I agree with the poster above, the X-Type is compared to the XJ (or other Jaguars) rather than the competition.