Last post on Mar 15, 2012 at 10:19 AM
You are in the Honda Odyssey
What is this discussion about?
Honda Odyssey, Auto Repair, Van
Discuss routine maintenance issues here. For solving of specific problems, please check the topic list.
#725 of 745 tomwood dealership and honda care
Apr 27, 2011 (2:29 pm)
hi my name is steve
i have 2005 honda odyssey and i bought the vehicle back in january.
i bought used certified vehicle with the extra cover warranty.
which they they told me its bumper to bumper cover warranty. i paid extra
$2000 for it and soon as we sign and finish the paper work. we left the tomwood honda
dealership. we stopped the vehicle at the traffic and we find there is problem with the
vehicle and when we drive the vehicle there is shaking problem. and we called dealership right away. and they told me that we can get that fix anywhere in U.S cover with the warranty.
because we were had to New Jersey right next day.
so we went to local honda service in new jersey. and they dynostic the vehicle they couldn't find
anything wrong. they told that there is somthing wrong with the tires.
but i knew that there no big problem with the tires.
and right next day. the vehicle steeling wheel were to hard to turn. and i took it back to the honda service. and they told me that steeling wheel oil pump need replace.
in 3days since i bought the used certified vehicle cost me that problem. and even better honda care won't cover with that warranty. because its used certified vehicle before "Tomwood Honda"
should fix the problem before they sold the vehicle because its certified.
but they actually reanverse the invoice to me 2weeks later.
but they still didn't find the main problem. and now almost 3months later. my brake pad went out.
and before that van was still shaking. and one day i took at get it oil change and they find out there somthing wrong with caliber on the brake that's why it cause that problem, shaking problem.
honda service they actually test the van 3time they never could find the problem. in 10 min oil change guy find out that caliber its went out that why lock the brake system cause the shaking.
so now i took it back to honda service and i told them that there is problem with caliber on the right hand side front passenger.
and guy call me back in 5hours later they did find out caliber its went out. so they gonna fix it with the warranty and also they told me that my brake pad is also need to replaced.
but i told them that the reason brake pads went out is because caliber. so honda should replace everthing. but they denied that. but i said its ok than just fix caliber for me.
and guy told me that they get that ready in 2days.
but rgiht next day they call me honda's not gonna cover with that warranty. because caliber went out because that brake pads.
so what they trying to do here. is make customer pay everthing for it.
and before i want a ask question we almost got in to big accident because that problem.
and my question is Tom Wood honda fiance maneger actully lie to us that warranty is cover bumper to bumper.
what should i do with this situation?
should i sue the dealership and honda care?
#726 of 745 Re: tomwood dealership and honda care [steve1ellis2]
Apr 27, 2011 (3:30 pm)
Wear parts aren't usually covered by "warranties" of any kind. Brakes, tires, alignments, light bulbs and the like are normally exempt from secondary warranties.
However, if you've had this only 3 months and appear to have a brake issue in such a short time, then this defect should have been caught if this was a HONDA CERTIFIED USED CAR. If this was a HONDA CERTIFIED USED CAR, then you need to contact Honda directly to get this resolved.
You should remain polite with the whole thing or else you won't get anywhere. Collect all of your paperwork, make records of all phone conversations, and copies of all letters.
You need to actually read all of your contracts and warranties to understand what your rights are.
Are you sure you have a Honda Extended warranty? I've never heard of Honda denying a claim when a Honda Dealer submits the repair.
#727 of 745 Re: 2007 Honda Odyssey Scheduled Maint [fbc2009]
Jun 01, 2011 (10:13 pm)
I have a V6 Accord and I believe it is at 105,000 miles for changing a timing belt.
I just bought a 2007 Odyssey EX-L-RES with 68,800 miles. I went to https://www.ahm-ownerlink.com
and developed a service record profile. As you have noticed, Honda is not forthcoming with the schedule. I found the following schedule at this location that states that for years 2000 and newer, change belt every 90k. The 60k statement from what I have found is for extreme conditions.
The previous owner did an outstanding job maintaining this vehicle and I hope to do the same since I plan on keeping it a while. My 1999 V6 Accord has 228k miles and gets about 24.5 mpg. I have a 2003 Pilot that has 185k miles that I will be selling soon. We have three little kids and the interior of the pilot has been put through the ringer. About 4 hours of scrubbing and detailing should brighten it up.
#728 of 745 2009 Odyssey manual sliding doors don't latch
Jun 07, 2011 (11:34 am)
Recently my Odyssey has had a host of problems. The catalytic converter failed, cd player failed, it leaks. Now both of the sliding doors will not remain open. This is an intermittant problem. They fail to catch the latch mechanisms I guess. Anyone have this problem? Any recommendations? It has 31K on it, so is still under warranty.
#729 of 745 07 Ody Tire Recommendations
Jun 07, 2011 (12:17 pm)
I need to replace the OEM Michelins on my '07 Ody EX. Good tires, but they get noisier as they wear.
Several of you have recommended Yoko Avid Tourings in the past. I see there is also a Yoko Avid TRZ. Is there much difference between the two? I'm looking for a good all-season tire. I put snow tires on the front in the winter (please don't start yelling at me about the 2 vs. 4 tires thing - already been there/done that on this site).
Any other recommendations?
#730 of 745 07 Odyssey battery issue
Jun 07, 2011 (11:23 pm)
Bought it new and it has only 17k miles. The first battery was dead 3 months ago with lots of blue residue around the + terminal. Bought a new battery from Pepboys and they cleaned the terminal.
Lots of the blue residue is now back on the + terminal. The battery is down to 11.5V, with battery connected and all devices shut. Turn the engine on, the voltage is 13.5V. So I assume the alternator is good and the battery is fair.
So I tried to figure out what caused the damage to the battery. I suspected there is current leakage. So I park the van overnight with all devices shut, remove the cable from the - terminal, and insert my multimeter inline. It's over 100mA (my multimeter maxout at 100mA). So my questions are:
1. Is this the correct procedure to test the leakage?
2. What's the normal current reading? I think >100mA is way way too high. Shall it be 0 when all devices are shut?
3. Do you think my battery is damaged by this current leakage?
I took my van to a shop with very good reputation. They claimed they found nothing wrong with my van, even though they admitted there's leakage.
#731 of 745 Re: 07 Ody Tire Recommendations [hondalova]
Jun 08, 2011 (8:27 pm)
3+ years ago I think the TRZ was all that was available in the size/load range.
they are similar I believe, but the TRZ is T rated, and I believe a higher load range (the ody is about a 103 IIRC). basically a heavier duty tire.
they may have the avid tourings now in the right size and load range though. Thankfully, my TRZs are going to last 2x what the crappy OEM michelins did.
#732 of 745 Re: 1999 Honda Odyssey-Cylinder Misfires [hondalova]
Jun 23, 2011 (9:29 am)
Did you figure out the problems with the misfire. I have a 2000 Odyssey. I was a great van until the misfire.
#733 of 745 2006 Brake Recall
Jun 24, 2011 (10:30 pm)
No problems until dealer performed the recall. None. After the recall was performed all the brake fluid leaked out. After stopping the leak and bleeding the pedal is soft. Honda service really screwed up our Odyssey and now they tell me that the soft pedal is normal. We have to pump the brakes to stop. Have an appointment with a local independent garage to have the repairs done at my own expense; whatever it costs I'll pay. I can't put my family at jeopardy. After this fiasco I won't be using Honda's incompetent service department in the future.
Jul 11, 2011 (10:37 am)
Hi, I have a 2009 EX-L, and drive it in town mostly. My freeway driving is limited to flat roads in SoCal. I know the Ody is a heavy vehicle, but I was very surprised to find that my 2 year old vehicle needed the rotors resurfaced and front brakes pads replaced at 32K. The problem I'd been experiencing was that it shuddered violently when I braked on the freeway. The tech told me that this was a "normal" complaint (!) and just meant I needed to have my rotors resurfaced and brake pads replaced. He told me I was lucky that my car had lasted so long (!) . He said brake pads get replaced and rotors resurfaced on a "normal" ODY anywhere from 12K to 20K - this is not a warranty covered action.
I told him that my old Sienna went much longer and he said it was likely that was true, because the ODY is a "very heavy car yet people drive it for everyday" (DUH)
I'm wondering what other people's experience has been? I'm considering trading in the car, because it seems ridiculous and somewhat dangerous to own. Does anybody own the 2010 or 2011 ODY and have these problems? Is it an overall Honda problem? The tech seemed to suggest it was, even pulling up his own Pilot records to show me that he had his brake pads replaced at 20K.